Hilton Garden Inn Jacksonville

Property class: 3

Choose dates to view prices

Reviews

9.0 out of 10
Wonderful
A terrace, laundry facilities and a bar are just a few of the amenities provided at Hilton Garden Inn Jacksonville. The on-site restaurant, Lime & Lemon Asian Fusion, offers breakfast, lunch, dinner and children's meals. Stay connected with free WiFi in public areas, with a speed of 25+ Mbps, and guests can find other amenities, such as a gym and a 24-hour business centre.
The current price is AU$156
includes taxes & fees
4 Oct - 5 Oct

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Air-conditioning
  • Gym

About the area

Located in Jacksonville, Hilton Garden Inn Jacksonville is in the city centre. Jacksonville Mall and Hadnot Point Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Richard Ray Park and Challenge Course Park. Sherwood Park and Roller City are also worth visiting. Visit our Jacksonville travel guide
Map
1016 Jacksonville Parkway, Jacksonville, NC, 28540

What's nearby

  • Challenge Course Park
    3 min walk - 0.3 km
  • Richard Ray Park
    7 min walk - 0.7 km
  • Jacksonville Commons
    12 min walk - 1.0 km
  • Jacksonville Mall
    4 min drive - 5.6 km
  • Marine Corps Air Station New River
    11 min drive - 17.3 km

Getting around

  • Jacksonville, NC (OAJ-Albert J. Ellis)
    27 min drive

Restaurants

  • 7 Brew Coffee
    8 min walk
  • Chick-fil-A
    9 min walk
  • Krispy Kreme
    16 min walk
  • Peno Mediterranean Grill
    13 min walk
  • Olive Garden
    8 min walk

About this property

Hilton Garden Inn Jacksonville

  • Hotel in a shopping district
  • Take advantage of a terrace, laundry facilities and a bar at Hilton Garden Inn Jacksonville. The on-site restaurant, Lime & Lemon Asian Fusion, offers breakfast, lunch, dinner and children's meals. Free WiFi in public areas, with a speed of 25+ Mbps, is available to all guests, along with a gym and a 24-hour business centre.
  • You'll also find perks such as:
    • An indoor pool
    • Free self-parking
    • Cooked-to-order breakfast (surcharge), luggage storage and a lift
    • A TV in reception, a water dispenser and multilingual staff
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 128 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free Internet and desk chairs.
  • Other conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 42-inch flat-screen TVs with premium channels
    • Fridges, microwaves and daily housekeeping

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The price is AU$157
includes taxes & fees
4 Oct - 5 Oct
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 4.95 per night); free wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 11.95 for adults and USD 6.95 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lime & Lemon Asian Fusion

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: from approximately USD 11.95 for adults and from USD 6.95 for children
  • Fee for in-room wireless Internet: USD 4.95 per night (rates may vary)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector

We should mention

Pool access available from 9 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Hilton Garden Inn Jacksonville have a pool?

Yes, this property has an indoor pool. Pool access is from 9 AM to 10 PM.

How much does it cost to stay at Hilton Garden Inn Jacksonville?

As of 27 Sept 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Jacksonville on 4 Oct 2026 start from AU$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Garden Inn Jacksonville pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Hilton Garden Inn Jacksonville?

Self-parking is free at this property.

What time is check-in at Hilton Garden Inn Jacksonville?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Hilton Garden Inn Jacksonville?

Checkout is at noon.

Where is Hilton Garden Inn Jacksonville located?

Located in the heart of Jacksonville, this hotel is within a 5-minute walk of Richard Ray Park and Challenge Course Park. Jacksonville Commons and Coastal Carolina Community College are also within 2 miles (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hilton Garden Inn Jacksonville Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Location

9.0

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 477 out of 741 reviews
Rating 8 - Good. 153 out of 741 reviews
Rating 6 - Okay. 64 out of 741 reviews
Rating 4 - Poor. 27 out of 741 reviews
Rating 2 - Terrible. 20 out of 741 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was amazing
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful property.
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall good
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
floor was alittle dirty but other than thay nice staff.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay and comfortable beds.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience!
Stayed 2 nights in Jul 2026
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
Hotel could be great if cleaned and managed properly.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maliek always makes sure that my stays are fantastic . Great hotels, great staff this is why I always come back 10/10 recommend
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The scramble eggs were too hard making them dry
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were super helpful & kind. The amenities were great, For our group of 10+ it worked great The only drawbacks were traffic noise & the hot water was not consistent ( either too hot or too cold ) But overall a great 2 night stay 👍to Maliek for the room upgrade
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities
I stayed at this property back in February, and was happy with the room, which was why I chose to book again. This time however, I was less than impressed. The minute I walked in, the room was freezing cold, and I had to turn off the AC. Overall, the room was just ‘meh’. There was a very small bedside light that gave off hardly any light, and on the other side, there was a side table that looked like it was just thrown in there to take up space. No lamp, no phone charging port, nothing. If I’d had my husband with me, we’d have been fighting over who got to charge their phone. Not a fan of pvc flooring in a hotel room, as it feels cold underfoot. The bathroom had wallpaper, upon black mold had grown. No fan in the bathroom either, which is why it was able to grow. There were two shower heads, with a very odd configuration of knobs, making it hard to figure out how to turn it on. Overall, just not impressed with the room, which is sad considering how much it cost. On my next visit (I have family in the area), I’ll probably choose a different chain.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Highly recommend!
Stayed 3 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
We did not get clean towels every day . We stayed 7days and got 2 times towels. Pretty bad I say.
Stayed 6 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
There was a chair in the room that the fabric was literally shedded off of it. The entire seating area was shredded. It belonged in a dumpster. There were food crumbs. Greasy spots on the sheets. The hallways literally Madeline vomit on my floor, but they shampooing them while I was there. Outside looked like nice fire pits but the seats on the outdoor furniture looked like it was never cleaned. Covered with mold. This is flip house of a hotel. Beware
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
For the price it’s grate. It’s about 30 min away from the marine base, it is an hour away from ILH, and everything is in basically Wilmington. Jacksonville has some places but it doesn’t have nearly as much at Wilmington. The room was pretty clean. No bugs or weird stuff. So, I would say that the hotel was pretty nice. Thor coffee is good too. I’m a sucker for hotel coffee.
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service
Canceled my reservation by desk clerk. I had to pay for a room to stay for the night. I received my credit card statement and Expedia was paid on May 6, 2026. the issue was apparently made by the Hotel Staff member. Now I am having issues with Hilton to credit my payment made directly on May 16, 2026. As I am writing this I am on hold with Hilton and this process has been over 1 1/2 hour process with no final resolution.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean, great customer service, fast check in. Best sleep all week. Room was a great size and well arranged and decorated. Would stay here again. You can never go wrong with a Hilton, I have been in some bad places and will not stay anywhere but a Hilton from now on.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel. Can’t wait to stay again when in town to see my son. Everyone was so nice. The bartender Jen was amazing. The cook at night made amazing food. See them while you are there. Enjoyed our stay very much!!!
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional staff. Quick check-in. Clean fitness center. Many restaurant options within 5 miles.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
I booked on a third party site, and the front desk upgraded me from the assigned handicap accessible room to an upgraded room. The room was great, I've never seen a true suite with them before, the room would be awesome for a several day stay... so much room, and two TV's... if the TV's worked. I asked for help, and 1.5 hours later, still no TV's. Went out for dinner and asked for help... got a "Oh yeah, I was going to send someone" response. The TV's did work when I got back, just expected better from them.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bar was only open until 9pm would have liked a little later. Breakfast bar was not well organized and not always stocked
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience and will be attending our next Marine Corp League Convention there in June
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I love this hotel but it has went downhill in a short time. It has a lot of things that needs fixing . The staff was wonderful.
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff were friendly, facility was clean and neat. Breakfast was good too! Shampoo/conditioner/soap/lotion smelled great! Room had a malfunctioning curtain held in place w large paper clips. Pull-out couch was terrible for our kids. The springs could be felt everywhere.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Staff was very kind.
Stayed 4 nights in Apr 2026