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"Amazing hotel! There is still some work undergoing at the hotel and not all areas were opened. It has the best reception and amazing hospitality. The issues we had with the booking via Expedia were promptly resolved by the concierge manager Jasmina. The spa was out of this world with several different saunas. Highly recommended. The room was well equipped but I think the decor inside of it does not match the beautiful decor in the lobby. We opted for a half board option. The breakfast options were plentiful. Great juice bar. Dinner options were slightly more limited but that could be down to my personal preferences. The only downside I found was the parking. Plenty of parking spaces but they there but they were about 5 - 10 min walk away, partially on a gravel road. The hotel golf buggies were there but nobody bothered to offer a lift to the car park. We did a lot of walking whilst there and were tired at the end of the day. Plus I had to be careful not to ruin my shoes. It was a minor inconvenience but still something to consider. I would throughly recommend the hotel and I am already looking to book it again."

"Awesome place. Great staff and the food…well we are in Italy…"

"Very nice well-maintained property. Perfectly located. Staff was great. Room and lobby both well appointed. Will stay here again."

"The staff was awesome but it cannot overcome my disappointment with the condition of the property. It is not well maintained…some bathroom parts are worn down. The lock was not working, the paint was peeling, etc. since the A/C is off at this time of the year, it’s quite stuffy . So, we have to open the windows. But because its location is right on a busy street, it is very noisy! But I really must commend the STAFF! They saved the day for us. Unfortunately, I cannot recommend this place."

"Great central location and lovely rooms."

"Overall, I would rate our almost 3-week stay 4 stars. The location was excellent – right in the city centre, close to everything, and within walking distance of the train station. The apartment looked just like the pictures listed on Hotels.com and was overall very nice. There were a few small issues during our stay. The bathroom had quite a strong smell, and the apartment was a bit dark. On our first day, the curtains and curtain rod fell down, but luckily they were light and no one was hurt. Housekeeping during the three weeks was rather minimal, and I ended up doing an extra clean myself after one visit. Unfortunately, soap and toilet paper were never replenished during our stay, so we had to buy these ourselves. That said, we still enjoyed our stay thanks to the great location and comfortable apartment, and we would be happy to return again in the future."

"I will be recommending it to everyone "

"The breakfast was superb,all fresh and with so many choices. Sea view from the room which was very comfortable and clean. The staff were very pleasant and helpful,especially Irene who is a mine of information particularly on buses!"

"Room was nice, comfortable and clean. Note there are two 1/2 sets of stairs if you are in the 5th floor. Staff help with luggage. The breakfast was excellent, lots of choice and very tasty. The staff made this a great spot. Very very helpful and engaging. "