Verified
10/10 Excellent
Abdulhadi
25 Aug 2017
Liked: Cleanliness, property conditions & facilities, room comfort
من افظل الفلل الي سكنتها في تركيا
Abdulhadi
Stayed 6 nights in Aug 2017
Crystal Continental
Guests start their day with a delicious breakfast before heading to the tennis courts or lounging by one of the inviting pools at this welcoming property
Choose dates to view prices
Photo gallery for Crystal Continental
Crystal Continental serves a full breakfast with coffee at its on-site cafe. Travelers can relax by the outdoor pool or the separate children's pool, play a match on the tennis courts, and stay connected with complimentary WiFi throughout their stay.
Reviews
7.47.4 out of 10
Good
Popular amenities
- Pool
- Breakfast included
- Parking included
- Free Wi-Fi
- Restaurant
- Air-conditioning
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Policies
Check-in
Check-in time starts at 2 PM
Minimum check-in age - 12
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
Alcohol is not served at this property
Frequently asked questions
Does Crystal Continental have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Crystal Continental pet-friendly?
No, pets are not allowed at this property.
How much is parking at Crystal Continental?
Self-parking is free at this property.
What time is check-in at Crystal Continental?
Check-in begins at 2 PM.
What time is check-out at Crystal Continental?
Checkout is at noon.
Does Crystal Continental provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A per person fee applies.
Where is Crystal Continental located?
Situated in Kartepe, this hotel is within a 10-minute walk of Kartepe Sukay Park and Sapanca Lake. Ormanya Wildlife Park is 1.5 mi (2.4 km) away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4
Cleanliness
8.6
Location
6.0
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 4 out of 8 reviews
10 - Excellent
4
Rating 8 - Good. 1 out of 8 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 8 reviews
6 - Okay
1
Rating 4 - Poor. 0 out of 8 reviews
4 - Poor
0
Rating 2 - Terrible. 2 out of 8 reviews
2 - Terrible
2
Reviews
Verified
2/10 Terrible
Walid
21 Aug 2017
Disliked: Staff & service, room comfort
bad staff
I stayed in this hotel for four nights. The staff are rude, no daily housekeeping, we went for the breakfast buffet and waited for 25 minutes without any service or even drink so we had to go and eat somewhere. If you want to use the kitchen one must bring all of his own kitchenware!!
Walid
Stayed 2 nights in Aug 2017
Verified
2/10 Terrible
mohammad
6 Aug 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
very very baaaaad
We did not stay at the hotel and refused to accept us and there is no booking in our name despite the full withdrawal of the amount
The receptionist was very bad at handling please refund the amount and compensation
لم نمكث في الفندق رفض اسقبالنا وانه لايوجد حجز بإسمنا على الرغم من سحب المبلغ كاملا وكان موظف الاسقبال جدا سيئ في التعامل الرجاء اعادة المبلغ والتعويض
mohammad
Stayed 2 nights in Aug 2017
Verified
10/10 Excellent
areej
2 Aug 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
الغنام
المكان رائع جداااااااا ..بس ياليت يكون فيه ماركت صغير ومسجد ..عشان يكتمل الجمال ..
areej
Stayed 25 nights in Jul 2017
Verified
6/10 Okay
Verified traveller
6 July 2017
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dood location and design landscaping
I got many problems with the hotel staff ;
- they gave me apartment,a door keys after 2days
- every morning they told me we don't now wotif therefore they need to charge me again put when they see me trgected that and l contacts with wotif they agreed!!!
-there are many missing services things in apartment
- wif was very pad
- l lost around 300Au for international cooling to Astral to solve them problem with wotif there for l need to refund it fom you or crystal cont.
Verified traveller
Stayed 3 nights in Jun 2017
Verified
8/10 Good
Bader S A
15 Aug 2017
Liked: Property conditions & facilities, room comfort
Bader S A
Stayed 3 nights in Jul 2017
Verified
10/10 Excellent
Verified traveller
28 June 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Verified traveller
Stayed 2 nights in Jun 2017
Verified
10/10 Excellent
Alper
4 May 2017
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort