Kocaeli Holidays from AU$586

Very helpful staff. Hotel is close to main attractions and tram station.

excellent service and staff but wifi did not work in rooms and the fridge was not cold enough to keep food at proper food safety standards

My wife and I spent several days here. I like to start out with the good stuff. The location, in old town is great. Walking distance to everything. The hotel. To start, its not a 5 star hotel in any stretch of the imagination. Maybe 3 star at best. Rooms are tiny, nothing fancy here.. No space for any of your personal items in the bathroom on the vanity in the deluxe rooms. switched to a family room (2 beds) and it had much more room.. or as much as you were going to get at this hotel. The rooms were clean. The breakfast was just OK. Nothing special, cold creamy eggs, no sausage, bacon, etc. YES the view is nice! So, in the end, set your expectations down to a 3 star hotel, with some of the smallest rooms you've ever stayed in, and you will be just fine!

Everything was perfect, especially the reception manager. He is the best.

I love how they try to accommodate with everything and go the extra mile for your needs. My room is always prepared before hand with any requests I have. I believe a fairly new hotel but they are doing a fantastic job so far.