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"You cant beat the location of this hotel, right next ro the train and boat station, right next to Piazza de Duomo and all the shops and restaurants. Just walk out and you are on the waterfront! Breakfast is great, staff are lovely and most of the hotel has been refurbished and is looking great! Some areas I imagine are still needing to be done, but does not spoil the stay. The room is large and the bathroom is clean and fresh (massive bathtub, the shower space is a little small, but again absolutely fine). We loved our stay here and recommend it 100%!"

"Nice breakfast with gluten free options. Unfortunately, the check in was terrible. Guy at the reception was unpleasant and ignorant. Despite my querries the day before our arrival, nobody from the hotel ever replied. Let alone told us there is no transfer after 10pm and that due to restricted parking one has to walk the bags about a kilometre from the car to the hotel. Not fun when it is late. One is tired and let alone has forgotten something in the car.. Fortunately, lovely lady at the reception called Neve has smoothed things up in the morning. Just that the night staff spoiled what otherwise would have been a fantastic experience."

"Great location, get a lake view if possible. Parking is not site but a 5min walk at the palace hotel"

"Outstanding experience. Beautiful classic hotel. The view is stunning. The restaurant is one of the best in Lake Como. The staff is way above the average regarding attention and kindness. Special thanks to Mattia who went above and beyond to make our stay even more special. Very few hotels have the service they provided. Can’t wait to go back ! "

" bartender was great"

"This was the most relaxing stay. The thermal pool is a game changer. The spa services were top notch. The brunch was unreal. Staff were lovely. Would absolutely stay again!"

"I had a deluxe balcony room. It’s says queen bed. It was 2 singles pushed together with 2 single comforters. Hated it. No coffee or tea in room. No mini bar Hated the shower you had to climb in bathtub to shower. The shower was on the side of the bathtub. Horrible shower doors Breakfast was ok if you got there ay 8am. If you got there at 9 am most things had gone or were cold. Not one of my favorite stays"

"Everything was awesome"

"The staff at the hotel were all SO wonderful and kind and helpful. The ladies at the front desk helped us with all of our needs. From bus schedules to things to do. The room itself was clean and spacious and the bed was extremely comfortable. We had a king sized bed (which is rare in Europe). Breakfast every morning was delicious. The location is perfect. Couldn’t have asked for a better stay!"