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Reviews of Berce Hotel

Berce Hotel
Küçükayasofya Mah. Mustafapasa Sok No:6, Istanbul, Istanbul

Reviews

8.0

Very good

Rating 10 - Excellent. 114 out of 227 reviews" "
Rating 8 - Good. 53 out of 227 reviews" "
Rating 6 - Okay. 16 out of 227 reviews" "
Rating 4 - Poor. 16 out of 227 reviews" "
Rating 2 - Terrible. 28 out of 227 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

6.2/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

syeda

Travelled with family and small children
Disliked: Property conditions & facilities
When we entered, we realised it was not the same rooms as pictures and on booking confirmation, we had 2 double beds, 2 single and 2 sofa settee for 5 people but there was 2 double and 1 settee. Upon asking we were told this is it. Rooms were clean but toilets were unbearable stinky (probably tiles glue) and toilet was not fixed with the floor so it was shaky. One day for few hours there was no water and no warning was given in advance. Second room with no window, opened in a storage room which door couldnt be locked which was unsafe. View from first room window is old broken building with large commercial bin in front where they can come at 2 in the night to collect which is noisy. Staff was nice and polite and helpful. I beleive with a bit of effort this place can be a better place as this is in the hub.
Stayed 4 nights in Feb 2024

10/10 Excellent

Muhammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing time with amazing people.
Stayed 3 nights in Dec 2023

2/10 Terrible

Aida

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel is a scam! My room was located in an underground basement filled with mold, no electricity, no air conditioning. The front door to my room was missing the door knob. The bed sheets seemed to be unwashed. I checked out the second I saw the room and they would offer me a refund.
Stayed 5 nights in Jul 2023

10/10 Excellent

Yassine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Abdkhadir, the host was very welcoming and helpful. Our stay in the property alowed us to see the nearby historical places with ease.
Stayed 3 nights in Apr 2023
Response from Ramazan Sagır on 13 Apr 2023
thank you

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in quieter side street
Nice hotel, with local style room. Conveniently situated and down a quieter side street. Room and bathroom was decently sized. Location for reaching all the local attractions was great! Staff helpful.
Stayed 4 nights in Apr 2023
Response from Ramazan Sagır on 13 Apr 2023
thank you

8/10 Good

Danyal

Liked: Staff & service, room comfort
Stayed 3 nights in Mar 2023
Response from ramo on 30 Mar 2023
thank you

2/10 Terrible

Ukarma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service and quality
Different room was given than shown in booking, room was in bad condition, no range for wifi on the top of that receptionist was not at desk twice.
Stayed 1 night in Feb 2023
Response from ramo on 30 Mar 2023
dear guest, you are rıgth but as you knew you booked economy annexed as it mantıoned on your bookıng ,but even wrote on your voecher you had suprıse better you are honest cause you had what you bookedeconomy is economy room and its cheapest room

2/10 Terrible

Vedwattee

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible.. Be aware !!!!
Horrible. We book 1 hotel and they took us to an adjoining hotel. See pictures. We could not stay. Management said they are booked nothing else available. I would not send my worse enemy there...we arrived there about 2am.. we spoke to management which was a waste of time... we booked another hotel and left. We called hotel.com and tried to get a refund and they said the hotel said NO.. so. We paid about 1500.00usd for a few hours... they say pictures tell a thousand words. See them. I poster all. Hope they show it and dont delete them. .. as i said Horrible. Horrible.. horrible!!!
Stayed 5 nights in Aug 2022

2/10 Terrible

Hadeel

Stayed 2 nights in Aug 2022

4/10 Poor

Pusca

Stayed 1 night in Jul 2022

2/10 Terrible

S M Toufiqul

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont stay at Berce
Bad. Room was terrible.
Stayed 1 night in Jun 2022

2/10 Terrible

Obada

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Took a taxi to the hotel door was locked after a few minutes some one came I told them I have a booking they called the owner then they took me walking with 2 heavy bags 2 streets down to there apartments they give me the room on the 5 floor (no elevator) room was extremely cold it’s on the roof bed not clean, mold everywhere especially the bathroom
Stayed 1 night in Jan 2022
Response from Ramazan Sagır on 22 Feb 2022
you had economy rooom anexxed buıldıng and we gave to you a room upper floor and you are complaınıng about that ? and allso we newer mantıoned that there is elevator ın our buıldıng we had to gıve you a room basement and no wındows and about bags we did caryy not you ,, you have to read too see what you are havıng or bookıng , caue all informatıon has gıved corectly

4/10 Poor

Edy

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This hotel is in a very good location. Close to major touristic attractions and restaurants. That is a plus since I was staying in Istanbul for a few days only. The price was ok for the location but the room was probably the worse in the hotel. It is not refundable for a reason. I’m happy I only rented the room for one night. I called this stay “the dungeon” for the conditions. In a basement, bad condition and noisy.
Stayed 1 night in Nov 2021
Response from ramo on 8 Nov 2021
dear sir, you had the room what you booked you booked an economy room and you had it you have to revıew depend it you cant hav a room whıth balcony if you book an economy room

4/10 Poor

Shakur, Newark

Stayed 7 nights in Oct 2021

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating staff and comfortable rooms. Really central and beautiful location. If you are after a simple, comfortable and quality stay I would highly recommend it
Stayed 7 nights in Aug 2021
Response from ramo on 29 Oct 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021
Response from ramo on 29 Oct 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

6/10 Okay

muhammad junaid

Liked: Staff & service, room comfort
Overall it was a good experience. I would like to recommend this hotel.
Stayed 3 nights in Aug 2021

10/10 Excellent

Zaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Ramazan s. on 4 June 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Frial

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2021
Response from Ramazan S. on 20 Apr 2021
Dear Berce Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the berce Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Showed different room while booking and when we went there in the middle of the night they give us a laundry room. We had to leave straight away.
Stayed 4 nights in Apr 2021
Response from Ramazan s. on 17 Apr 2021
DEAR sir, the room you booked was economy double room in anex buıldıng and exacly pıtcures on webside ,,,, the problem you checked general pıtcures and you wait delüx room from us thıs ıs your fault about reservatıon and about chekıng , and about laundry thıs ısd ın enterence washıng machıne for our guest , the machınes was not in you rooms and was not about you , why machınes are destırb you , you had what exacly what you booked and the thıng ıs your jus fınmdıng the reason to make problem nex tıme chcek better what you book ... and respect for people who works

6/10 Okay

hasan

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2021
Response from Ramazan S. on 20 Apr 2021
Dear Berce Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the berce Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2021
Response from Ramazan s. on 4 June 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Poor

Yurii

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
According to low price you got low service and appropriate facilities
Stayed 7 nights in Dec 2020
Response from Ramazan s. on 12 Feb 2021
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Ebbad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
Stayed 2 nights in Dec 2020
Response from Ramazan S. on 27 Dec 2020
Dear ARUNA Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the ARUNA Hotel Istanbul. We wish you a nice day. Yours sincerely,

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
The hotel is okayish... The cleanliness is bad and the breakfast is miserably disgraceful. The receptionist is friendly. That's the only good thing about the hotel.
Stayed 7 nights in Nov 2020
Response from Ramazan s. on 4 Dec 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

8/10 Good

Verified traveller

Stayed 9 nights in Sep 2020
Response from Ramazan s. on 16 Oct 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Leslie, New York

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very kind people. I hardly recommend this hotel. Everything is on point. Thank you so much Berce Hotel for gave me a great time.
Stayed 2 nights in Sep 2020
Response from Ramazan s. on 30 Sept 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Sagal, USA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice/cute property😍, friendly and helpful staff. I was recommended here by a friend and I will come here again! Very close to many attractions and you get good exercise for walking up the cute little streets on the hills! Close to many restaurants as well. I don’t want to go to any other hotel in Istanbul, it has a very personal feel and not just like any other guest at some of the bigger hotels!
Stayed 3 nights in Sep 2020
Response from berce hotel on 23 Sept 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Hassan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rated Place
Great People with great service. Clean Apartments Newly Built. Decent Location, Nice View from the terrace.
Stayed 1 night in Aug 2020
Response from berce hotel on 23 Aug 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Muhammad

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2020
Response from berce hotel on 21 Aug 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Stayed 4 nights in Aug 2020
Response from berce hotel on 21 Aug 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
all in good condition, the staff very helpful and kind. lovely clear room .
Stayed 1 night in Aug 2020
Response from berce hotel on 11 Aug 2020
Dear Berce Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the Berce Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel. Extremely clean and cute place for family, everything new, good Internet connection. Staff is very friendly and helpful. I missed my tasty breakfasts on a terrace with beautiful view. I'll definitely come again to this hotel.
Stayed 2 nights in Mar 2020
Response from berce hotel on 5 June 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
That home feeling is all around. Very frendly staff. Very comfortable rooms much privacy
Stayed 1 night in Mar 2020
Response from berce hotel on 5 June 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Abdihakim

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020
Response from BERCE HOTEL on 30 Mar 2020
Dear Berce Guest, Thank you for taking the time to share your feedback on BERCE HOTEL following your recent stay with us. First of all, it was a great pleasure to meet you in person before you check out today and thank you again for giving us the chance to provide explanatory information. Once again, we would like to apologize regarding this inconvenience and inform you that there was an unfortunate misunderstanding from our side regarding the internal policy. As our valuable guests are the ambassadors of this property, sharing their experiences via visuals like photography or similar communication tools are one of the most important ways of inspiring travelers. Therefore I am again happy to inform you Berce Hotel residents are always very much welcomed to take pictures to share their experiences by taking guest privacy into consideration. As we value every single experience and opinion of our valuable guests, please rest assured that we have already taken the necessary actions for bringing policy updates & training back up. Together with my team, I will be very happy to welcome you back again soon and provide you with the finest Turkish hospitality here at BERCE HOTEL Istanbul. Yours sincerely,

10/10 Excellent

Marlon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great. Full privacy. Fine breakfast. Beatiful veiws of both north n south of instanbul. Seccure rooms n perfect quiet time free wifi plus high quality tv. Over all great experience.
Stayed 3 nights in Mar 2020
Response from BERCE HOTEL on 30 Mar 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

8/10 Good

Arqam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager ramazan and sardar were amazing and friendly
Stayed 2 nights in Mar 2020
Response from BERCE HOTEL on 30 Mar 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Bence, Budapest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good value for the price! The receptionist guy is the most helpful staff i've ever met in a hotel
Stayed 2 nights in Jan 2020
Response from Ramazan sagır on 25 Jan 2020
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely, Berce Hotel Team

8/10 Good

S R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice time at The Berce
I enjoyed my time there. The guys doing their shift were very friendly and the breakfasts were great.
Stayed 6 nights in Jan 2020
Response from Berce Hotel on 13 Jan 2020
Dear Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

8/10 Good

Ruhani

Travelled with family
Liked: Staff & service
Great hospitality
Amazing staff very attentive. Thank you Serdar for your hospitality. We appreciate it so much! Hope to see you again
Stayed 3 nights in Dec 2019
Response from Berce Hotel on 13 Jan 2020
Dear Ruhani Abdullah , Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Umair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had Awesome time
Very humble staff and great price for short trip
Stayed 1 night in Dec 2019
Response from Berce Hotel on 4 Jan 2020
Dear Umair, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019
Response from Berce Hotel on 5 Dec 2019
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was excellent overall. The location is ideal, given that it is only a 10 minute walk from the Hagia Sophia. The property provides an excellent breakfast on the rooftop with a nice view of the sea. The staff are extremely helpful and go out of their way to help the hotel guests. Given the price, this is an excellent hotel to stay at.
Stayed 2 nights in Nov 2019
Response from Ramazan SAĞIR on 20 Nov 2019
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff! The breakfast was delicious with traditional homemade salads, turkish tea and many fruits and vegetabales. 5 min walk distance to the Blue Moschee! I like this hotel!!!
Stayed 4 nights in Oct 2019
Response from ramazan sagır on 21 Nov 2019
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

6/10 Okay

Verified traveller

Liked: Staff & service
The toilet is worse than expected.broken toilet bowl cover, broken tap. But the staff is very friendly, polite and helpful.
Stayed 2 nights in Nov 2019
Response from Ramazan Sagır on 21 Nov 2019
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

10/10 Excellent

Tahlil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed my stay at this hotel very good service and clean hotel stayed here for 8 days rahman and the rest of the staff were very helpful. Would definatley reccomend anyone looking to book this hotel to stay here. Would stay here again when next visting. Hotel is situated very close to the blue mosque and surrounding sights and the metro. Thank you for hosting us it was a pleasure! From Tahlil.
Stayed 8 nights in Oct 2019
Response from Ramazan Sagır on 21 Nov 2019
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The has a good location but the room was smelly and old
Stayed 9 nights in Oct 2019
Response from Ramazan Sagır on 1 Nov 2019
Dear Berce Guest, Thank you for taking the time to share your feedback on BERCE HOTEL following your recent stay with us. First of all, it was a great pleasure to meet you in person before you check out today and thank you again for giving us the chance to provide explanatory information. Once again, we would like to apologize regarding this inconvenience and inform you that there was an unfortunate misunderstanding from our side regarding the internal policy. As our valuable guests are the ambassadors of this property, sharing their experiences via visuals like photography or similar communication tools are one of the most important ways of inspiring travelers. Therefore I am again happy to inform you Berce Hotel residents are always very much welcomed to take pictures to share their experiences by taking guest privacy into consideration. As we value every single experience and opinion of our valuable guests, please rest assured that we have already taken the necessary actions for bringing policy updates & training back up. Together with my team, I will be very happy to welcome you back again soon and provide you with the finest Turkish hospitality here at BERCE HOTEL Istanbul. Yours sincerely,

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Berce hotel
Great place to stay with family. Large rooms and close to points of interest like Blue Mosque. Hospitality was second to none by Ramzan and would definitely recommend this place
Stayed 6 nights in Oct 2019
Response from Ramazan Sagır on 22 Oct 2019
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,

4/10 Poor

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We did not get the room that we reserved. There is an annex that looks like a dungeon. Staff is good. Hotel sucks
Stayed 3 nights in Oct 2019
Response from Ramazan on 13 Dec 2019
Dear Sir, jus want to mantıoned !!! you booked economy double room whıch is anex building and whıch is mantıoned on websıde as well,,,,,,,.....you pay depend it .... you pay for economy and you asked delüx room whıch is not okey ,, you pay for what you stay sir

6/10 Okay

Aleksander, Rome

Business traveller
Disliked: Amenities, property conditions & facilities
The staff is friendly but he rooms have paper thin walls. If you have a noisy neighbor, you will not sleep.
Stayed 2 nights in Oct 2019
Response from RAMAZAN SAGIR on 16 Oct 2019
Dear BERCE Guest, Thank you very much for taking the time to share your positive and motivating feedback on following your recent visit. First of all, we were delighted to be able to host you in our legendary hotel! It was a true pleasure for us to read your thoughtful comment. As we aim to provide a truly remarkable experience for our unique guests, we are really thrilled that we were able to exceed your expectations in overall. Together with my team, I hope to welcome you back soon again and provide you the finest Turkish hospitality again here at the BERCE Hotel Istanbul. We wish you a nice day. Yours sincerely,