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Reviews of Broadford Hotel

3 out of 5
Broadford Hotel
Torrin Road, Isle of Skye, Scotland

Reviews

8.8

Excellent

Rating 10 - Excellent. 93 out of 168 reviews" "
Rating 8 - Good. 49 out of 168 reviews" "
Rating 6 - Okay. 14 out of 168 reviews" "
Rating 4 - Poor. 9 out of 168 reviews" "
Rating 2 - Terrible. 3 out of 168 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

michael

Travelled with partner
Location
Stayed 1 night in May 2024
Response from The Broadford Hotel Team on 14 May 2024
Dear Michael, Thank you for your review, we are delighted to hear you enjoyed your stay with us so much and we will make sure our superb operations team are made aware. We look forward to welcoming you again at Broadford Hotel.

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The food was not good. It is not as advertised
Stayed 2 nights in May 2024
Response from The Broadford Hotel team on 13 May 2024
Dear Brian, I am both saddened and disappointed that we failed to meet your expectations on this occasion with us and please accept our sincerest apologies. Please be rest assured that your comments have been passed on to our hotel operations management team to make sure this is highlighted to the team for improvement.

8/10 Good

Alona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a lovely place to stay with amazing view in the front. Perfectly clean and comfortable. I'm really satisfied with Boardford House except the wifi which lost connection every 2 mins. Otherwise a great option to choose.
Stayed 1 night in Dec 2023

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Thomas, Covington

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is in a good location if you want to walk around the town of Inverness. It is not a fancy hotel, so if that is what you want then look elsewhere but if you are only staying a night or two, this place is good enough if you are not picky. Staff was friendly.
Stayed 1 night in Oct 2023

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great long weekend stay. Ideally located for getting about the island. Staff were friendly and welcoming. The room was clean and very comfortable. Food in both the bar and restaurant was delicious. Excellent breakfast. Will definitely be back.
Stayed 3 nights in Oct 2023

6/10 Okay

koithara

Travelled with family
Disliked: Amenities
For the price we paid the room was inadequate. I could have stayed in a five star hotel instead. This was an Expedia nonsense for a B&B for which I paid $300 ???!!! We travelled all across Scotland and even the room at Rusacks in St Andrews overlooking the 18 th hole was cheaper and the food and services was fantastic.
Stayed 1 night in Oct 2023

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful views and conveniently located.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jennifer

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was lovely. They had comfortable beds and huge bathtubs. Several food options were available nearby
Stayed 1 night in Oct 2023

10/10 Excellent

JoEllen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Val

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and better staff! One small issue was that we stayed 2 nights, and had to change rooms. We weren't notified of this before. Not sure if it was an Expedia issue or hotel, but a minor inconvenience. Loved their ties to Drambuie liquor! EXCELLENT restaurant on-site.

10/10 Excellent

Cynthia, Fort Collins

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were very friendly and helpful.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jaqueline

Stayed 1 night in Sep 2023

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had wonderful time at Bradford
Stayed 1 night in Sep 2023

10/10 Excellent

Nurit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great luxury hotel with amazing friendly staff we had a small [problem with our room and they went out of their way to find the best solution for us room was large super clean and modern restaurant was great too we had dinner and breakfast there you also have a co-op supermarket near by it is a bit overpriced for what it offers but I guess this is due to high demand in this area
Stayed 2 nights in Sep 2023

10/10 Excellent

Cara

Travelled with family
Liked: Amenities
Wonderful hotel! Clean rooms tastefully decorated. Restaurant food and service was excellent!! Definitely will stay here again!!!
Stayed 1 night in Sep 2023

4/10 Poor

Patricia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Room was large and location of the hotel was good. Staff person was rude, room was over the bar and the noise level was annoying. There was no elevator and no offer of assistance with luggage. Also no breakfast was included. Would never recommend - felt ripped off for the price we paid for the room.
Stayed 1 night in Sep 2023

10/10 Excellent

Mary

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The setting of the hotel is pretty, and the dinner and breakfast were delicious.
Stayed 2 nights in Sep 2023

6/10 Okay

Karen

It isn’t very different from the last time we stayed here 4 years ago but they have nearly no staff. Same guy checks in guests and seats for dinner and serves dinner and cleans the rooms. Convenient location and comfortable mostly clean rooms but bring your patience.
Stayed 2 nights in Sep 2023

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff
Staff led by the manager is excellent, they care and work very hard!
Stayed 1 night in Sep 2023

10/10 Excellent

William Leonard

Liked: Cleanliness, staff & service, property conditions & facilities
It would be very beneficial for them to install an elevator - just a small one to handle luggage up the stairs. Wonderful hosts - just can't seem to do enough to make sure you are happy. Loved this place.
Stayed 1 night in Aug 2023

6/10 Okay

Anthony

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2023

2/10 Terrible

Claire

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The service at this hotel is consistently terrible. We stay 1 night every year and it is now part of the experience. The hotel itself is lovely and the rooms are really nice. So if you have a sense of humour and are willing to deal with the service it is a nice place to stay overnight.
Stayed 1 night in Jul 2023

10/10 Excellent

Donald, Merritt Island

Stayed 2 nights in Jun 2023

10/10 Excellent

heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

2/10 Terrible

Nira

Stayed 1 night in Jun 2023

8/10 Good

Kevin

Stayed 1 night in Jun 2023

10/10 Excellent

Lorraine

Stayed 2 nights in Jun 2023

4/10 Poor

Gordon

Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel should be an idilic getaway on a stunningly beautiful island. For the price paid for the room, it is woefully inadequate. Rusty radiator in the bathroom, toilet roll holder broken, bath towels filthy, television not working. Stair banister missing in places and visible grime on the white gloss painted areas. It is quite obvious the staff are not trained or equipped to deal with the number of residents, the staffing numbers are ridiculously low. Quite possibly the worst value for money we have ever experienced whilst booking through Expedia.
Stayed 1 night in Jun 2023

10/10 Excellent

Joyce

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful hotel with a beautiful view! Great walking area. The food was wonderful and all the staff was very, very helpful. I will stay here again
Stayed 1 night in Jun 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, with lovely view from out across the road. Staff very friendly.
Stayed 1 night in May 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
dangerously slippery, guests treated secondary
I think the hotel treats the guests secondary to their drinking locals on the ground level. There was no staff to check us in, but they were at the restaurant side. And, no disabled parking in front of the hotel. All taken by the mini vans and a local bus. The room was on 2nd flight, and the bathroom was tiled with slippery wall tiles and very slippery, and, the mold and missing grouts add more shabbiness. The room was too hot, and the noise from the corridor and tavern below us were not acceptable. The fire door to the guestroom floor opens to the steps, dangerously. And, the corridor was covered with the dust from paint prep job. They want the tourist money but do not provide the basic hotel service. just looking good in the photos but not acceptable conditions. Amateurish Operation and maintenances. Overpriced and overrated.
The fire door opens to the staircase to the lobby, almost impossible to carry the bags upstairs to access to the room floor
The housekeeping leaves the laundry all day and night exposed to the guests
Blood stain on bed cover
Poorly managed furnishing
Stayed 1 night in Apr 2023

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities
The property was fine overall. Our room was good, but the place has the old world vibe. The restaurant next door was insanely good though!
Stayed 1 night in May 2023

10/10 Excellent

Michelle

Stayed 1 night in May 2023

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday stay
My daughter and i stayed here whike we toured the island. Very clean. Good food. Excellent staff
Stayed 2 nights in Apr 2023

4/10 Poor

Brian

Travelled with partner
Disliked: Amenities, property conditions & facilities
Small room with poorly laid out en-suite. Roast beef was more like a medium rare steak and cold when served.
Stayed 2 nights in Apr 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location, clean rooms, friendly staff, delicious food and very comfortable beds. We would definitely stay here again!
Stayed 1 night in Apr 2023

8/10 Good

Reba

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Lovely hotel in Skye. It's a good drive to Portree which has all the action but there are good restaurants and cafes in Broadford and it's much quieter. The hotel is located across from the water and there's a beautiful walking path with some ruins along the way. Staff are very friendly. It's quite informal with a few staffers playing multiple roles but they get the job done. We also ate dinner and breakfast in the dining room and both were excellent. The pub is really fun too.
Stayed 2 nights in Apr 2023

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the way in a beautiful neighborhood...well marked to get there...very quaint accomodations....bed was amazing....breakfast was great and staff very friendly.
Stayed 1 night in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great surroundings. Friendly staff. Nice room.
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

10/10 Excellent

JANET

Stayed 1 night in Oct 2022

10/10 Excellent

phyllis

Liked: Cleanliness, staff & service
Really lovely hotel. Comfortable bed clean. Needed some background music in restaurant. Dinner and breakfast good. Had a wonderful view.
Stayed 1 night in Oct 2022

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly situated near the bridge to Skye so it made it easy to explore the island. The room was lovely and overlooked a monkey puzzle tree. Very unique. Wonderful restating hotel, very good local fare. Enjoyed our stay and hope to return.
Stayed 2 nights in Oct 2022

8/10 Good

Laura

Stayed 2 nights in Sep 2022

10/10 Excellent

Bettina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For a hotel it was quiet, very clean, room was spacious.
Stayed 1 night in Oct 2022

10/10 Excellent

Rosemary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beds were super comfortable and love the view from the restaurant.
Stayed 1 night in Sep 2022

8/10 Good

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

10/10 Excellent

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel with lots of charm. Staff is very friendly and helpful. Rooms are great and comfortable. It’s a little pricey but everything on Skye is. Restaurant food quality was just ok.
Stayed 1 night in Sep 2022

6/10 Okay

David, Calgary

Travelled with group
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We found the hotel and rooms to be in need of a major renovation. The room charge was too high for the quality of the building. Also, we found most of the staff, except for the lady checking us out, to be less than friendly.
Stayed 1 night in Sep 2022