Spa Hotels & Resorts in Isle of Mull from AU$187

"Spacious, comfortable room. Staff need a few lessons in manners, attentiveness and dress code. Breakfast okay, nothing to write home about. Staff wore jeans, trainers and blouses, not quite what I would have expected. One member of staff in breakfast room rather rude. We ordered breakfast both without sourdough toast and asked for brown toast separately. Breakfast arrived served on top of brown toast, not separate as requested. I said we had asked for it separate and she went to take plate away. I said just to leave it and bring toast separately. She returned with one slice in a toast rack. I said I had requested toast for 2 on the side. She grabbed the toast rack and said if you tell me what you want I will get it. Strange I thought I already had! Had requested a room with bath in message to hotel prior to arrival. None available but not even acknowledged by Receptionist, just said none available. At checkout we weren't asked how our stay was, but did offer have a nice day as we were leaving. Such a shame, as this used to be our go to Hotel in Oban since it first opened, but that is definitely our last visit"

"Nice hotel but pool closed with no warning, staff smiling & helpful, just not enough of them. Service with a smile but slow. Everyone gave up and simply went to bar themselves. Bar ok if you like whiskey, somewhat limited if you don't. Room clean but radiator in bathroom didn't work, overall ok but personally would challenge a 4 star hotel rating "

"Obviously the location sells this hotel. Very dated decor and bedroom was very cramped. Car parking is not on site. Food and drink is very expensive"