Excellence Resorts in Isla Contoy

"Butler was awesome, Victor! Had some issues with food but resort is new, they will get it straightened out, all the other locations of Magestic have been 100%."

"We were in a swim up suite and enjoyed the privacy and tranquility 10+"

"Not good for kids "

"Small quiet resort (pool area is loud but beach is quiet, not a lot of entertainment but I don't care about that as I'm there to relax and recharge), very clean, great service. Food is average, drinks are good. Love the beach bar. Plenty of shade at the beach but need to go reserve chairs early. That part is a bummer and shouldn't be allowed. This was our second stay and I would go again because overall it's a great value. "

"Enjoyed this resort…. The food was good! Good top shelf liquor beach was not the best because of the seaweed this time of the year! There were some floaters in the beach but turned out to be manatee poop so don’t be surprised like we were! The spa only had a steam room which was very disappointing! The crew for the most part were amazing but there were some lazy and inattentive ones that we didn’t care for so much! "

"The poolside was absolutely beautiful! The staff were the sweetest thing ever. Everyone had a very welcoming present to them. I would definitely boom with them again!"

"Beautiful hotel but ocean view is not that great, staff were not the friendliest. Food was not the best. "

"We absolutely loved our stay at TRS Coral. The property was stunningly beautiful, the staff was kind and accommodating, and we had the best vacation. The only hiccup was reaching our assigned butler at arrival, but once connected through the front desk, communication was seamless. Our one significant frustration was with the Palladium Travel Club. Before we even reached our room — exhausted from a full day of travel — an agent pulled us aside, showed us a map of the property, and made it feel like a helpful welcome. He then seamlessly transitioned into signing us up for what we didn’t know would be a 3-hour sales presentation the next morning. We were told we’d receive a free couples massage as a perk for celebrating our 10-year anniversary, and genuinely believed this was a thoughtful gesture from the hotel. That framing was never corrected. The next morning we were taken to breakfast, then toured premium rooms, then brought to an office and pitched a 5–10 year membership. What made it most frustrating wasn’t the presentation itself — it was the lack of transparency. Had we known upfront this was a timeshare-style sales pitch, we could have made an informed choice. Instead it was disguised as an anniversary perk. It also wasn’t fair to the representative that didn’t know we weren’t informed of the true situation. For a resort this beautiful with staff this warm, that experience cast an unnecessary shadow over the start of an otherwise wonderful trip.​​​​​​​​​​​​​​​​"

"Amazing "