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Reviews of Strand Hotel Terme Delfini

4 out of 5
Strand Hotel Terme Delfini
Via Nuova Cartaromana, 68, Ischia, NA

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 140 reviews" "
Rating 8 - Good. 35 out of 140 reviews" "
Rating 6 - Okay. 25 out of 140 reviews" "
Rating 4 - Poor. 16 out of 140 reviews" "
Rating 2 - Terrible. 20 out of 140 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Served our purpose
Stayed 2 nights in Nov 2023

10/10 Excellent

Domenica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bellissimo albergo, bella vista sul castello aragonese e accesso al mare
Stayed 1 night in Sep 2023

10/10 Excellent

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
The property has incredible views. It looks like quick construction and you can see some repair being need it, but it is barely noticeable. When I tell you… The staff cares so much about your comfort. Genuinely, they go the extra mile to make sure you are happy. A beautiful view, an excellent complementary, breakfast, and lovely staff… Please stay here.
Stayed 2 nights in Jul 2023

2/10 Terrible

Vanessa

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very ill maintained hotel 2 star at best
There is only 1 great aspect to this hotel and its the view. Everything else was not great. We waited over 2 hours after check in time to get our room. Hotel is very old and not maintained at all… pool maintenance was not kept up and we did not even attempt to use the pool or provate beach area. Bug disappointment overall.
Stayed 3 nights in Aug 2022

8/10 Good

Frenesi, Royal Palm Beach

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Room was clean, but no A/C and couldn't sleep comfortably at night. Too hot. No access except for many rock stairs which was hard to drag luggage up and down with no help from the hotel staff. Ruined our wheels and bottoms of our suitcases from dragging on the steps. No ammenities and no one spoke much English; very hard to communicate to the staff except a couple good waiters.. Pools weren't cleaned and the property did not have a beach or access to the ocean. Very disappointed for the money we paid and no one to talk to about it because of the communication translation issues.
Stayed 4 nights in May 2022

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Lovely hotel
Stayed for one night in February,excellent views from balcony friendly staff ,outside pools closed at the moment but inside there is a thermal pool . There is a bus which stops right outside hotel and goes to the port
Stayed 1 night in Feb 2020

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
Would choose another place, not worth the $$
The hotel needs a lot of maintenance and up keep. The views were the memorials parts. The AC in our room died on the last day and it was so miserable we could not even sleep that night.
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2019

10/10 Excellent

Peter

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel on the best part of Ischia
The hotel is in the most exclusive part of the island. It is beautiful with many amenities. The room could have been cleaner, but otherwise the stay was excellent.
Stayed 4 nights in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The view from the property was incredible and having the sea on your doorstep was a lovely benefit. However the room itself was a huge disappointment. I’m not sure what the strong smell was but it seemed to be a pungent whiff of stagnant water. The shower was probably a great feature at the time of installation but the electronic screen had seen better days. It barely worked and had to button bash for about ten minutes to have water coming out of the jets intermittently. The service was ok...
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Amazing location and views of the sea Bit outdated and could do with some renovation
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
The hotel was a little run down and breakfast was appalling (no milk in the whole hotel) it was out of season and as a consequence it felt like we were an afterthought. Otherwise a lovely location and cute (slightly kitsch) interior with friendly staff
Stayed 1 night in Feb 2019

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities
Two-star hotel with a 5-star view!
Well, it ain't the Ritz! Nestled amidst the emblematic coastal monoliths of Ischia island in the shadow of Castle Aragonese, Stand Hotel Terme Delfini takes "off-season" to new depressing depths. Begging the question: "Oh, we still have paying guests?" The rooms are quaint albeit tired and the staff are pleasant yet sparse, however overall the hotels public amenities were in abysmal condition. The "private beach" was a dirty sand pit filled with garbage; the pool deck and various terraces were strewn with broken chairs and construction materials; and the pathetic breakfast was tantamount to a scene from "Birdbox" when Sandra Bullock scavenges through the kitchen in an abandoned house 5-years after the plague. Fingers-crossed they spruce this place up during the high season. After all, the hotel sits on an amazing property with dynamite intrinsic value.
Stayed 3 nights in Feb 2019

6/10 Okay

Sue, London

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Beautiful location with lovely views
This is a hotel in a beautiful location, with a lovely swimming pool and sunbathing areas next to the sea. The hotel was ok but very dated. My family and I found the staff to be very unhelpful and not interested in sorting out problems. We found google translate the only way to communicate - but they were still unhelpful. The breakfast was not up to 4 star standard. Lots of steps, not good for people with mobility issues. Overall we enjoyed our holiday - Ischia is a very beautiful island.
Stayed 7 nights in Jun 2018

8/10 Good

keren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Paige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rainy weekend adventure
We stayed Friday night through Sunday morning and other than getting caught in a rain storm saturday morning, we had a great stay. Loved the hot tub after we got back from walking around town and getting soaked. Hotel had great views and was really clean. It was really far away from the center of town and the port, so that made things a little difficult. there are 2 buses that stop right in front of it but they only come every hour. We were there in the beginning of March and only the Aragonese Castle was open. We talked to locals at a coffee bar and they said it's a lot more alive after Easter! We may try to go back in April or May.
Stayed 2 nights in Mar 2018

6/10 Okay

adrianna , austin, tx

Liked: Cleanliness
Disliked: Room comfort
Not great if you are an American tourist
We went to Ischia as part of a long trip to Italy. My husband and I went to Ischia because that is where his great grandmother is from, so we wanted to see where his family came from. The hotel has a gorgeous view. The front staff is very nice, however they speak very minimal English. There were definetely down barriers between my broken Italian and their broken English. The bed is extremely uncomfortable. I actually checked in the pillow case to see if there was actually a pillow inside. The hotel was close to the castle and there was a shuttle from the hotel that brought us there. The spa they had was a little sketchy for my taste so we did not partake in that. We were there Christmas Eve, so we had dinner at the hotel. Waiter was nice, but the food was our least favorite meal of our trip. Overall staff was nice, location was okay, but the hotel looks and feels as though it has not been updated since the 70s. Most likely if we go again, would stay elsewhere.
Stayed 1 night in Dec 2017

4/10 Poor

Brenda, UK

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Amazing views
The food was very disappointing not what you would expect from a 4* hotel. A lot of the quests we spoke to felt the same. The hotel is situated in an amazing position but the owners could do a lot more to enhance the experience of your stay. The staff didn't seem happy in their work ....the cleaners were excellent. There are a lot of items that need upgrading. The shower in the spa area needs replacing as this fell off the wall when I tried to use it. The jets on the multi shower unit need descaling as you just get a couple of squirts from each one so not a massage shower at all. Some tlc would go a long way to improve the hotel. We were fortunate enough to stay on Ischia for 2 months and feel that the hotel only achieves a 4* rating due to its amazing view. The rooms are not soundproofed as detailed on the Expedia site. You can hear everything from the other rooms so take earplugs.
Stayed 11 nights in Nov 2017

10/10 Excellent

marques or Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2017

2/10 Terrible

Brian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING. AVOID
We booked a stay for Easter for ourselves and our 11 year old daughter. Unfortunately it was literally the worst hotel we have ever stayed at. The room was tiny and certainly not the family room we had paid for. Upon asking for a family room we were moved to a slightly bigger room, smelling of sewage and with lots and lots of insects inside. There was no ventilation and the sheets were damp. I asked the manager for our money back as I would rather have gone to a B&B than stay in either room. He flatly refused and said it was non refundable. They offered free dinner in the evenings which we had no choice but to accept - or lose the £700 we had paid. However, at the end of the stay they then tried to claim it had been only one night dinner they offered and tried to charge. There were many guests complaining and the hotel is in a state of disrepair and dirtiness. Breakfast was very poor, with my daughter witnessing the waiter dropping a croissant and then replacing it on the buffet. There were 5 breakfast bowls which one had to wait to be washed if you were not fortunate to get there early enough to get one first. I cannot warn enough of this hotel. I wanted to leave early but because of ferry times we were stuck for the duration. To top it all, my husband found a cockroach in the room on the final night. Avoid at ALL costs.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away
This hotel has one of the best views of the castle (which is what I looked at when booking)but is the poorest condition of any hotel I saw on the island or in all of Italy for that matter. One person working there when we tried to check in. Not very nice. Even taking into account that it is not the main tourist season, this place is in terrible disrepair. Dirty, unkept grounds. Broken light fixtures in the hallways. Terrible stale cigarette smell in the rooms. The location is at the end of the road high on the hillside and the bus route to Ponto which is on the south end of the island near the castle. It is a long walk into town with both up and downhill portions. Bus route was not very timely. I was very surprised that Expedia allows this property to be listed on their site because of the total disrepair and run down condition. We moved immediately and I would not recommend this property to anyone, especially if you don't smoke or if you have small children. Practically any hotel on the island would be a better choice. We moved to Porto and stayed in a totally non-smoking property with many amenities and close to all the open shops and restaurant. On the waterfront and easy access to the ferry for the same price. Expedia was not much help getting moved so be careful and be sure you really want to stay here before you book it. I ended up having to pay twice for a hotel in order not to be stuck here. But it was a small price to pay not to have to spend the night here.

10/10 Excellent

helmuth, Vienna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing in Ischia
It's a place for people who like the spezial.Hot spring inside,silent surounding with lookout to the see.breakfast,lunch and dinner are just for gourmet.I stayed only two days but I will turn back again asap.

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Verified traveller

Disliked: Property conditions & facilities, room comfort
Great View
WAS BUT IN A ROOM DOWN THE HILL FROM THE HOTEL. RAINED ON THE SECOND DAY AND WOKE UP AT 6AM AND WAS ANKLE DEEP IN WATER. THE PICTURE ON EXPEDIA IS NOT THE ROOM WE WERE GIVEN

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel sucks!!!!!!!!!!!!!!!!!!
disgusting and dirty hotel nothing like the website.........didnt even stay 1 day had to pay for another hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel Delfini Should be rated a 5 star .
Beautiful location , Ocean Front Amazing View , Room was large with king size bed , glazed moziac tile floors and ultra modern high tech digital massage shower . An awsom experience . 3 night stay , wished it could have been longer .

2/10 Terrible

Ad, Basel, Schweiz

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel Delfini - stay clear of it!
Our first room was clean but AC, high-tech shower and lights didn't work properly. I don't book a 4-star hotel if I would accept bad or insufficient rooms. The hotel did mix up our departure date what led to an unhappy situation: when we returned from a trip, staff had moved our belongings and was very unfriendly. After having seen our written confirmation of the hotel’s administration (with the correct dates), we got another room which was totally inacceptable: dirty, pubic hairs in the shower, an AC as loud as a jackhammer and (most inconvenient) no window! The hotel manager in charge was very unfriendly. Firstly, he tried to bully us. Having no success with this, he tried to trick us by a strange rate for the second room which was even higher than their public offering in the internet. After we complained about the rate (and room), he wanted to mollify us with a "special price" which was still over their ordinary standard rate. Staff speaks only Italian and we were happy that my wife is fluent in Italian. They don't speak English, French or German what is really stunning for a hotel that has 4 stars. And despite our troubles, no one ever apologized for our inconvenience (what would be the absolute minimum of professional behaviour)! You could argue that the location itself with the private beach (includes a marvelous view to Castell Arogonese) would be worth the troubles. But it is not: the private beach is dirty, garbage is dispersed over the area and the gangplank along the shore is not only rusty but rots away and maims the view. Just to make this point clear: we speak about 30 square-meters or so… We are both frequent business travelers and hobby backpackers. By booking Delfini, we intended to go for a classy hotel. Nevertheless, we had a stay which was below the ordinary backpacker standards we experienced at Italian hotels with only 2 stars. We’re sorry but we cannot recommend this location!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Wonderful Staff and Best Views in Ischia
I loved this hotel. Its quaint and charming and has the most beautiful views of the ocean and the castle. The staff are all quite friendly (although speak very limited english) and helpful to extreme. Sam the mini-bus driver is the best! The rooms are perfect for couples or friends and have very hi-tec showers.We had a lovely vacation and highly recommend this hotel.

4/10 Poor

Molly, Washington, DC

Disliked: Cleanliness, staff & service, room comfort
Bad Service...for some...great location
Ischia is beautiful --go. The Hotel Strand Delphini has substandard service. After traveling 24 hours I was shown to a small, dark, dirty, ragged room. I barely had the strength to complain, but after trying to get me to stay in the tiny hole they finally agreed to another room -- definitely not four star. The hotel did not like having a single woman in the restaurant, and the only bad food (quite bad) and bad service (surly and churlish waiter and waitress) I had anywhere on the island was in the hotel restaurant. I had a long stay at the Delphini -- eight days. When very cold it took me 2 days to get a blanket like cardboard. I had the feeling, reinforced by an Austrian woman I met, that the Italians at the hotel were getting much better rooms and better treatment than single women from other countries. I paid for a double room -- cold and not terribly clean. Shower stall was moldy. For all its rot though it was most spectacular location and view on the island. It's a hike to town, so if you don't like to walk a few miles ... Ishchia was heavenly, and I do want to return someday...but never to the Delphini. They were rude and dishonest. I do not speak Italian perhaps a contributing factor... the staff didn't really speak English, but I really don't think that was the problem. Every other establishment I went too treated me beautifully. Ischia is the Garden of Eden, but avoid the mean nasty Delphini.

8/10 Good

Mamabroad

Liked: Cleanliness, room comfort
Beautiful views
Absolutely beautiful location. Perfect swimming spot. The room was extremely large for the price, and the included breakfast was yummy. The only problem we had was communication - English isn't very widely spoken on Ischia. We felt like we missed out on some of the island's amenities because of this.

6/10 Okay

T, London

Disliked: Staff & service
Not so great
The hotel was OK - not a great location. The staff were not friendly are were in some cases rude. The guy behind the desk managed to check us in and show us to our room without actually saying one word to us. The restaurant was very strange - the decor even more so. The staff weren't helpful in giving you any information about the island or how to get about and were preoccupied with correctly our pronunciation! Certainly wouldn't go back

10/10 Excellent

ROBERTO MOLTO

Travelled with family
Liked: Amenities
Muy bonito, muy cómodo, vale la pena descansar unos días ahí.
Stayed 2 nights in Aug 2023

8/10 Good

Alain

Liked: Staff & service, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

CHARRON

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Une merveilleuse découverte
Fabuleux séjour, l’hôtel est très beau, situation exceptionnelle
Stayed 3 nights in Nov 2022

10/10 Excellent

Francesco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location da fiaba personale addetto all'accoglienza educati e professionali. Cibo e servizio ristorante ottimo
Stayed 4 nights in Aug 2022

6/10 Okay

Eirik

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Hotellkomplekset med uteområdene var stort sett veldig fint, men visse ting var ikke i orden. Det var et stort, stygt område helt nede ved vannet som bestod av et betonggulv og ødelagte trapper osv. som lå henslengt. Rommet var også veldig annerledes enn på bildene som var spesifikke for den romtypen (standard rom). Et stort pluss var den store plattingen/brygga nede ved vannet, med nok av solsenger (midten av juli), bademuligheter og vakker utsikt (unntatt betongområdet ved siden av).
Stayed 6 nights in Jul 2022

10/10 Excellent

Andreas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotellet ligger fantastisk til med sjøen, og har sinnsykt fine bademuligheter med eget soldekk nede ved sjøen. Herlig plass å være!
Stayed 1 night in Jun 2022

2/10 Terrible

MAURIZIO

Stayed 3 nights in Apr 2022

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Il panorama e la posizione sono unici e spettacolari, anche la struttura ha molti elementi positivi ma è purtroppo gestita molto male (a livello di 2 stelle). La qualità professionale del personale è scarsissima e non c’è attenzione al cliente. Poca manutenzione e tanto pressappochismo rendono il soggiorno, che potrebbe essere bellissimo, quasi un incubo.
Stayed 4 nights in Jun 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale gentilissimo e molto disponibile ed una spiaggia privata all’interno di una piccola baia molto suggestiva
Stayed 2 nights in Jun 2021

8/10 Good

michele

Liked: Staff & service, property conditions & facilities, room comfort
Esperienza ad Ischia, 4 su 5
Siamo una coppia giovane, e siamo stati ad ischia per 3 giorni, nel complesso una bellissina permanenza, l hotel ha un accesso diretto al mare, collegato molto bene via bus e barca. Unica pecca almeno per la camera economy, che posso ben capire abbia standard piu bassi di altre, ma non è stato gradevole trovare ragnatele al bagno, fili elettrici che fuoriuscivano dal soffitto con tanto di corrugato, e macchie sulla parete, nulla di eclatante, ma sarebbe stato quel minimo per la perfezione. Per il resto ottimo, anche il Personale
Stayed 1 night in Sep 2020

10/10 Excellent

Francesco, Na

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La vista su cartaromana è una poesia indescrivibile l'attenzione del direttore maniacale si dimostra Nei fatti un vero amico
Stayed 1 night in Sep 2020

8/10 Good

michele

Stayed 1 night in Sep 2020

10/10 Excellent

Luigi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2020

6/10 Okay

Verified traveller

Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superbe vue de l hotel, le personnel est tres bien, nous etions en demi pension et les repas etaient corrects, L hotel a besoin d un petit rafraichissement
Stayed 7 nights in Aug 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lugar precioso. El personal del hotel superatento. Comida exquisita. Maravilloso
Stayed 6 nights in Sep 2019

2/10 Terrible

Karl

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Värsta hotellet BY FAR
Alla idylliska bilder ljuger.Värsta hotellet, by far, vi bott på. Kanske var detta hotell en hit på 80/90-talet. Nedgånget, smutsigt, ohygieniskt och otrevlig personal. Personalen kunde dessutom knappt engelska och det var i princip en omöjlighet att göra sig förstådd. Jag avråder alla skarpt att välja detta hotell. Att tillägga är att vi dessutom fick sänglöss under vistelsen vilket gjorde att vi tog in på ett annat hotell, detta till trotts att hotellet vägrade att ge tillbaka pengar för 4 kvarstående nätter.
Stayed 3 nights in Jul 2019

6/10 Okay

Elisabeth

Liked: Cleanliness
Disliked: Staff & service
Inget vi återvänder till.
Vid incheckningen försökte receptionen nedgradera oss till rum utan balkong sov vi hade bokat och betalt. Gymet fanns inte på hotellet och hotellet var ganska eftersatt. Havsbadet var härligt även om bryggan var i behov av renovering. Städet på rummet bra frukost ok.
Stayed 8 nights in Jul 2019