Reception
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Reviews of Rufi's Hotel Innsbruck

3 out of 5
Rufi's Hotel Innsbruck
Fischnalerstrasse 28a, Innsbruck

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 1 out of 96 reviews" "
Rating 4 - Poor. 1 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Sarah

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Dec 2023

10/10 Excellent

Ilyes

Stayed 2 nights in Nov 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Feikjen

Stayed 1 night in Nov 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, clean and spacious rooms, complimentary drink offered, attentive staff
Stayed 1 night in Oct 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the whole experience of the hotel. Staff was awesome the food was amazing. Condition of the room was great. A really awesome hotel. I would recommend it to anyone and will stay there again. Thanks Clive Anderson
Stayed 1 night in Oct 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Shu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very clean! The restaurant at the hotel is also very good. The breakfast is phenomenal!
Stayed 2 nights in Oct 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and easy access to centre.
Stayed 4 nights in Aug 2023
Response from Chu´Mana on 3 Sept 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a brilliant hotel. Decent size rooms that were really clean and modern with a decent breakfast. The restaurant at the hotel is also really good and reasonably priced. Bus stop located out the front of the hotel, but not that far to work to the Old Town. Supermarkets are are also located very close by. Highly recommend.
Stayed 2 nights in Aug 2023
Response from Chu´Mana on 3 Sept 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Kesavan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A few things stood out: 1. Very friendly, helpful staff gave us recommendations and hooked us up 2. Convenient location right on a bus stop 3. Great free breakfast 4. Clean, modern room
Stayed 3 nights in Jun 2023
Response from Chu´Mana on 21 June 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

John, Denton

Stayed 1 night in Jun 2023
Response from Chu´Mana on 12 July 2023
Dear John,Thank you for deciding to stay in our house and for your positive feedback.

10/10 Excellent

David

Liked: Staff & service, amenities, property conditions & facilities
Clean, roomy, quiet
Stayed 1 night in Feb 2023
Response from Chu´Mana on 23 Mar 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Ed

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to airport
Stayed 1 night in Jan 2023
Response from Chu´Mana on 23 Mar 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Gudrun, JERICHO

Stayed 1 night in Jan 2023
Response from Chu´Mana on 23 Mar 2023
Sehr geehrter Gast,vielen Dank, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es ist schön, dass Sie mit unserem Hotel, zufrieden waren.

10/10 Excellent

Gordon, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, helpful friendly staff, spotlessly clean, room immaculate, bed comfortable and very quiet. Nice bar with excellent food especially the pizza.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try the house pizza. Absolutely delicious

10/10 Excellent

Brian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice Very Clean. Staff was vey nice and helpful
Stayed 1 night in Dec 2022

10/10 Excellent

Mujan

Stayed 1 night in Dec 2022

10/10 Excellent

Richard, Espoo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice looking place. The pizza was excellent too!
Stayed 1 night in Nov 2022

10/10 Excellent

Sertac

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 with everything! Definitely recommended! This was one of the best hotels we stayed in Europe. Looks like new hotel, super clean, reception was great! They have restaurant also in this hotel, pizzas delicious.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Stuffy Staff
Location, rooms, food were excellent. Some staff seemed stuffy. This may have been due to English not being their primary language. There was a problem with the check in. The hotel said I had booked twice. It took a while to straighten out but, in the end, they dropped the additional room.
Stayed 1 night in Sep 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay on second floor up. First floor has more noise.
Stayed 2 nights in Aug 2022

10/10 Excellent

Clare

Stayed 1 night in Aug 2022

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rifi's is a comfortable hotel near the airport that checks most of the boxes. Unfortunately, there is confusion about its airport shuttle--which Expedia describes. Long before our trip, when asked about hailing the shuttle, the hotel managers were silent. Finally, they said the shuttle did not run on weekends but did promise to provide us with something. Instead, we took an airport cab for € 16. I asked to be reimbursed but never heard another word. The return trip from hotel to airport was not paid by the hotel and cost € 10. I was not happy with this kerfuffle.
Stayed 1 night in Jul 2022

4/10 Poor

Ji Ho, Waterloo

Stayed 1 night in Jun 2022

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 1 night in Mar 2022
Response from Laura on 3 Apr 2022
Lieber Peter, vielen herzlichen Dank für deine Bewertung und deinen Aufenthalt. Wir würden uns natürlich sehr freuen, dich ein weiteres mal bei uns begrüßen zu dürfen. Bis dahin wünschen wir dir alles Liebe und Gute. Dein Hotel Rufi´s

2/10 Terrible

Duaa, El Cajon

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I paid for two people but I got a service for one
Stayed 2 nights in Oct 2021
Response from Rufi´s Team on 23 Nov 2021
Dear Duaa, unfortunatly, you have reserved just for 1 person like you can see in the confirmation on Expedia. have a nice day Rufi´s Team

6/10 Okay

Pooja

Liked: Cleanliness
There is no parking space enough, you will need to park on road. Room is okay but too hot, ac was not working, no as such facilities, okayish breakfast, too much pricey for the price of hotel
Stayed 2 nights in Mar 2024

8/10 Good

Yan

Stayed 1 night in Mar 2024

8/10 Good

Vasily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 1 night in Feb 2024

10/10 Excellent

Reinbert

Stayed 1 night in Dec 2023

10/10 Excellent

Nathalie

Stayed 1 night in Dec 2023

10/10 Excellent

Josef

Stayed 1 night in Dec 2023

8/10 Good

Markus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nöjd med vistelsen!
Bra läge, god frukost och god mat i restaurangen.
Stayed 3 nights in Nov 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Monika

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sauberes Zimmer, freundliches Personal. Frühstück sehr umfangreich. Absolut zu empfehlen!
Stayed 1 night in Oct 2023
Response from Chu´Mana on 20 Nov 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es ist schön, dass Sie mit unserem Hotel, zufrieden waren.

10/10 Excellent

Jennifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr modernes und schöne Hotel. Ausgezeichnete Lage, das Personal ist sehr zuvorkommend und freundlich. Immer wieder gerne!
Stayed 5 nights in Oct 2023
Response from Chu´Mana on 20 Nov 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es ist schön, dass Sie mit unserem Hotel, zufrieden waren.

10/10 Excellent

Simone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

JONGMYEONG

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
주차장 자리 평일기준으로는 넉넉해서 좋았고 시설도 좋네요. 버스 정류장 바로 앞이라 이동하기도 편리합니다. 직원도 친절하고 만족스럽네요
Stayed 2 nights in Sep 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Carsten

Stayed 1 night in Sep 2023
Response from Chu´Mana on 20 Nov 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es ist schön, dass Sie mit unserem Hotel, zufrieden waren.

8/10 Good

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Fadrina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Michelle Eveline Ursula

Stayed 1 night in Sep 2023
Response from Chu´Mana on 20 Nov 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es ist schön, dass Sie mit unserem Hotel, zufrieden waren.

10/10 Excellent

Luciano

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positiva l’accoglienza. Struttura pulita e comodo il parcheggio
Stayed 2 nights in Aug 2023
Response from Chu´Mana on 20 Nov 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine. Breakfast was good. 15 min walking to the old twon.
Stayed 2 nights in Aug 2023
Response from Chu´Mana on 3 Sept 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Neues, modernes Hotel
Alles in Allem ein guter Aufenthalt. Das Zimmer war relativ groß und sauber. Erwähnenswert ist v.a. das Restaurant mit fairen Restaurant-Preisen.
Stayed 2 nights in Aug 2023
Response from Chu´Mana on 3 Sept 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es ist schön, dass Sie mit unserem Hotel, zufrieden waren.

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Chu´Mana on 3 Sept 2023
Dear guest,Thank you for deciding to stay in our house and for your positive feedback. It is nice that you were satisfied with our hotel.

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Stadthotel
Lage ,Erreichbarkeit sind prima. Guter Service ,hilfsbereites Personal. Moderne Ausstattung, man hat alles da was man braucht. Empfehle ich gerne weiter.
Stayed 7 nights in Jul 2023
Response from Chu´Mana on 22 July 2023
Sehr geehrter Gast, vielen Dank, dass Sie sich für einen Aufenthalt in unserem Haus entschieden haben und für Ihr positives Feedback. Es ist schön, dass Sie mit unserem Hotel, zufrieden waren.