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"Friendly and professional staff. Amenities were very good. Breakfast was fresh and good too. Room was excellent."

"Breakfast was fresh, room was clean but view was awful overlooking the street and tennis court "

"We had a lovely stay at Paradise Plage. The lobby area pool and common areas are beautiful. The gym is nice and surf lessons were great (though quite expensive). Yoga was also expensive and the only class that was more of a workout was at 7 am unfortunately too early for me. The room itself , however , is quite dated and feels a bit dirty. There is no ventilation in the bathrooms so there is black mildew in the showers. The shower head is also not great. There were ants in the bathroom, living room and bedroom. The food was just average, similar to a 3star property in the uk. There aren’t any good supermarkets near by so dining options are very limited. The pizza was nice, I didn’t enjoy the coffee from the machines at breakfast. The staff were all very friendly and worked very hard, they definitely tried their best though service was slow as the hotel was busy when we stayed. "

"Very good service and friendly environment. Compared to other all inclusive the food is good. Cleaners very good and facilities and location good. "

"Excellent service. Slimane at reception was excellent. But the WiFi is very poor "

"Disgusting dirty and old"

"Facilities were adequate . Rooms small with no tea/coffee equipment. Noisy rooms either from traffic or hotel guests . Breakfast choice was limited. Worst of all there is NO SPA and there has not been one for a long while !! Not a four star standard hotel !! "

"Very good "

"Despite its premium pricing by Moroccan standards, this hotel fails to deliver a true five-star experience. Service is slow, inconsistent, and often inattentive, with management appearing overly focused on delegation rather than actively supporting operations. A more hands-on leadership approach is clearly needed. The beach service was particularly poor, with staff rarely engaging guests and even displaying unprofessional behaviour during a heated staff dispute. The adults’ pool area also felt neglected, with disengaged lifeguards and little effort to manage sunbeds or maintain cleanliness. Dining lacked consistency, from unclear service standards to disorganised breakfast operations, where guests were left confused and staff appeared idle. The ongoing issue of birds entering indoor dining areas further detracts from the experience. While food quality is generally good, prices are high compared to better local alternatives. Water pricing is excessive, especially given prior communication suggesting it would be complimentary. In a hot climate, the lack of accessible free water feels particularly unreasonable. Overall, while the property is visually impressive, service shortcomings significantly undermine the experience. With stronger leadership and clearer standards, the hotel has potential, but currently falls short of expectations."