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"Cosmo Hotel Palace from 14-16th April 2026. Overall experience was disappointing. Lifts were extremely slow, 2 out of 3 not working, causing major disruption, especially while travelling with two young children. Service at checkout was also poor, requested help with luggage but was left to manage eight bags and a stroller alone. From outside building looks good, lobby looks good but the rooms are dated and smelly. For a hotel of this level, the experience felt unprofessional and below expected standards. I spoke to hotel for a potential refund and they straight away refused."

"Excellent"

"Great location for transport and food. Massive room for 4 people with nice lobby refreshment station with breakfast crossaints. Fast elevators. No real negatives."

"Room was clean and beautiful, although the bed was a bit too firm. Location was convenient to the train station and two metro stops from the city center. Offered a continental breakfast for a fee."

"Old elegance, very comfortable room Very helpful staff Great location"

"Very convenient close to Milan termini station, Breakfast so good, Staff so nice, Bar and restaurant in the neighborhood, close to everything, Bus station to airport,bus to lake como tour, close to Metro- (City train)..🌟🌟🌟🌟🌟"

"Staff was very professional, rooms were small but extremely well designed, did not feel small w/generous bathroom. we were only here for 12 hours but in a young neighborhood, seemed like chinatown with mostly Asian restaurants which were a welcome change from pasta & pizza everywhere. did not see any shops but did not explore this neighborhood due to our short stay."

"Bien ubicado buena atención"