Imago Shopping Mall Tours and Activities

Staff very nice and helpful, room is clean and tidy.

The Borneo Eagle is an exclusive five star hotel - newly launched. The staff are excellent, facilities good - the only issue we had was the plethora of sand flies which caused a lot of issues sitting outside. We talked to the Manager about this and understand a machine is being shipped to deal with this issue - also the beach on the offside of the hotel was covered with plastic bottles and rubbish, which should be cleared on a daily basis to support the high quality nature of the hotel.

I think the cleanliness can be improved especially the carpets need cleaning. Besides that, air conditioners in both rooms need servicing as they were emitting unpleasant odor when running.