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"Everything was almost perfect besides the AC that doesn't work properly "

"Tout est parfait"

"The room was freezing, and the staff didn't care.It was -20c outside and got colder through the night. Also, the windows are not well insulated. The floor, even with the carpet was freezing. Staff told me the system was " resetting" and told me not to touch the heating system and they lower the temperature, this that made things worse because now the heating system was blowing the warm air intermittently. I increased the temperature and it took a few hours before it started heating because the warm air was way too mild. That was at 3am! I had a terrible night! They should have heated that room before I arrived. They had plenty of time to do it. If they are not willing to do that, then they should have a heating system that is more efficient. Frankly, the staff seemed to not care at all."

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"Rien a dire a part la salle de bain un peu petite mais pour le reste A-1 ."

"Reviewing expedia not the room The description of the hotel was 30 minutes approximately from our preferred location. Expedia failed to give an address until after I booked. Then when we found out the hotel was in Tadousac which is a ferry ride away which costs about $100 and doesn’t even run at this time of year, i tried immediately to get a refund through expedia and I couldn’t. So I phoned the hotel and they said no problem cancelling with no charge, but expedia still charged me even though I cancelled. I emailed expedia to explain rhis and have yet to hear from them I will never use expedia again. I will attempt a complaint to paypal as well"

"Room was very nice also were very good about late arrival"

"Small room... breakfast area and supply was a joke. Definitely would not recommend or stay here again. Parking spot for disabled was occupied by ski mobile. The guy that checked us is was very nice and understanding."

"Beautiful location & friendly staff… rooms small but clean and comfortable. "