Il Mercato Mall Tours and Activities

Hello, The hotel was decent, but definitely not a 9/10 as suggested by the recent Google and Hotels.com ratings. If you want to swim in the sea, it’s quite difficult. You can walk hundreds of meters without the water going above knee level, and then suddenly it becomes very deep with waves. On top of that, it was extremely windy—we couldn’t even sit on the balcony facing the beach, despite the amazing view, which was actually the best part of our holiday. The food quality and variety were around 6/10 or 7/10 at best. The salad greens were not cleaned properly and often had dust and dirt on them. The alcoholic drink selection was very poor, and they were serving drinks in old blue acrylic cups at the pool and beach bars, which didn’t feel hygienic. There was only one beer brand available (an Egyptian brand, which was actually a decent lager), and they didn’t seem to have bartenders, so the cocktail menu was very limited and the quality was poor. The cleanliness of the beach, room, pool, and common areas was fine. There were some shops and markets on the property, but the sellers felt dishonest and overpriced. The security staff at the main gate asked for room numbers every time we entered or left the hotel, whether by car or on foot. Supposedly this was for record-keeping, but it felt uncomfortable and insecure to have hotel staff know exactly when we were or weren’t in the room. That should remain private. Overall, I would rate the hotel around 6/10 or 7/10 at most.

Amazing hotel, very quiet, lots of sunbeds available even in the afternoon, beach a bit of a let down as you can’t walk directly into the sea it’s a distance from the shore! You have to walk along the pier to get into the water, staff were brilliant can’t do enough for you and we tip at the end of our holidays so it wasn’t for the tips! Eid, many Mohammed’s, Sayed & Ramadan are all a great addition to this hotel, too many sales people around the pool, they are constant, top tip is to ask for a red flag to be put on your parasol, they won’t hassle you if you have one of those!