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"Black mould on the bathroom tiles, coffee machine not working. Lady at breakfast was most efficient and friendly. Spa bath was lukewarm and not working!"

"Staff was amazing room was very clean and tidy"

"Fantastic place to stay. Clean. Close to centre. Breakfast choice was amazing and all fresh."

"Very welcoming and a lovey stay - well done team."

"Amazing room, great staff and just what we needed when visiting family in Hull"

"No staff about when you needed them. Heating not working. Wasnt fixed when asked. Restaurant has been shut about 4 years, no food on site. Fire alarm went off at 4.45am and no staff on site. Fire brigade had to break in to reset alarm. Makes Fawlty Towers look like a 5 star! Dont be fooled by the pictures! Cheap and definitely not cheerful. Literally unable to contact anyone for a refund. "

"I would not stay again as a solo female traveller I was uncomfortable that the apartment was on the ground floor and had a separate entrance to the main building. When sitting in the living room the street noise was very loud and I didn't feel fully safe. I have stayed in a different apartment within this block before that was on the 3rd floor which I loved so I was not expecting the ground floor. Would only return if it was not on the ground floor."

"Not bad but expensive "

"Very basic, but if you just need a bed it's a good option. Good points: good location, good parking, clean, good WiFi Bad points: very poor mattress, shower scalding hot and impossible to control, no furniture other than bed and bedside table. I will use this hotel again because of price and location and parking. You get what you pay for and I don't need much!"