Outdoor pool, pool loungers
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Reviews of De Pastel Hotel

3 out of 5
De Pastel Hotel
5/5 Hua Hin Soi 77, Petchkasem Rd., Hua Hin, Prachuap Khiri Khan

Reviews

7.8

Good

Rating 10 - Excellent. 19 out of 52 reviews" "
Rating 8 - Good. 21 out of 52 reviews" "
Rating 6 - Okay. 2 out of 52 reviews" "
Rating 4 - Poor. 7 out of 52 reviews" "
Rating 2 - Terrible. 3 out of 52 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

5.6/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

steve, melbourne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was very slow, pool not in use they should have mentioned it before booking, i mean its peak season why would you schedule maintenance, parking very small, why the concrete floors through out the whole building??
Stayed 2 nights in Dec 2023

2/10 Terrible

Guy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2023

6/10 Okay

Colin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Bathroom needs some major tlc
Stayed 5 nights in Nov 2023

10/10 Excellent

denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I liked was the bed was comfy. The back alley that led up to it was typically flooded, to walk the 100m to the beach you had to walk through gross flooded alley. The hotel has not been upgraded, for a long time. The breakfast was gross. I will NEVER return!!!

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
เล็กกะทัดรัดราคาเป็นมิตร สระว่ายน้ำเป็นระบบน้ำเกลือ วิวสวยอยู่บนยอดตึก
Stayed 1 night in Mar 2021

8/10 Good

Nurulhuda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Walking distance to beach and mall
Room-Nice spanish design, comfort bed but there is mosquitoes inside the room. My door room was cracked and people can pee me from outside. TV-No choices, mostly english movie with thai subtitles and languages only Aircond-Centralised by the hotel and guest cant ctrl..they had set the temperature..room takes time to cold Bathroom-Drainy smell in shower area comes from water hole, need to upgrade with wall tiles. Pool-yellowish color, a lot of bird furr,not well maintained Dining-Very friendly staff during breakfast and had a nice simple breakfast, tq Surrounding-Small road/soi 77 to the hotel not so good, a lot of dust hole and it will flooded when its rain..this surroundings only nice within the hotel territory,outside look terrible with the bushy view. Walking distance to Bluport Shopping Mall and Bus Station Terminal to Bangkok
Stayed 2 nights in Jul 2019

6/10 Okay

Choden, Boulder, CO

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Bathroom needs major update
The staff was very friendly and there’s free breakfast in the morning. The room was beautiful but the bathroom made it very disappointing. The bathroom had rusted shower and toilet and sink basin. We found a huge cockroach in the bathroom. The whole idea of the bathroom looked as if I was in a public camping bathroom. For the price I paid to stay here, I expected something better. To say the least, it was not worth $55 for one night. If I’m gonna use a bathroom like that, I would feel more comfortable with paying $10 per night.
Stayed 1 night in Dec 2017

10/10 Excellent

Danny, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful boutique hotel with rooftop pool
We loved our stay here. Rooms are very modern and the whole hotel is very elegant. The pool on the roof is very small, but has a great view of the area and the sea. Room was very clean and had a comfy bed. Breakfast was great and they continue to serve very late, which is great, as we wanted to sleep in and still have breakfast. All the staff were very wonderful and helpful. A few minutes walk to the beach or to the main road. A recommended place to stay.

8/10 Good

Paul, BKK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
De Pastel is near the Bangkok Hospital. There are two shopping malls either 5 mins or 15 mins walking distance. There are plenty of transport options It is 2mins walk to the beach. Rooms are clean though not that spacious ( we had a 28 sqft with sea view). Staff are very friendly. Internet was fine when working. No problems using WiFi downstairs. WiFi connection issues Intermittent upstairs. Breakfast not varied and very basic. However there are plenty of cafes, restaurants etc. close by. Enjoyable stay would stay here again.

10/10 Excellent

Guan Thai, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kept coming back!
It's so good I kept booking the place again and again for the duration of my stay in Hua Hin.

10/10 Excellent

Guan Thai, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in Hua Hin
Stay was above & beyond expectations. Beautiful & reasonable place to stay. Great location just opposite the bus station upon arrival in Hua Hin. Seafront facing units are nice and quiet and will ensure you a restful sleep with the awesome bed & bedding. Well kept and clean with good made to order breakfast. Amazing staff all throughout from the receptionists, the room cleaners & the security guard. Safe and secure location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Graham from USA, Montery California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent in every way!
Beautiful new hotel short walk to beach. Beds very comfortable, not too hard like most Thailand beds.Staff excellent, always willing to help. Close to many more expensive hotels. Opposite bus station and short walk to shopping mall and many restaurants. Highly recommend.

8/10 Good

Søren, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt
Meget tæt på stand, flere spisesteder i umiddelbar nærhed. Hotellet er nyt og har de bedste madrasser vi har prøvet i Thailand. Sødt og hjælpsomt personale. Kommer gerne igen.

8/10 Good

Omar Sharif, Dhaka, Bangladesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet cozy little Place
Relatively new boutique style hotel. Total 11 rooms with 6 sea facing rooms. Very clean, cozy, quiet and comfortable. The staff is very helpful. Owner is always around should you need any advice or have any problems. They make breakfast to order not buffet. No in house restaurant or room service menu. Rooms are all equipped with modern amenities such as flat TV, air-conditioning, hair dryer etc. All rooms have a balcony. Location is excellent, not too far from city centre neither in the middle of all hustle bustle. For food you can always walk to the Market Village which has a wide choice of cuisines along with the usual McDonalds, Burger King, Sizzlers etc. The beach is clean and has beach chairs to rent, massage service, para gliding, horse riding etc. operated by private operators. City Centre - about 5 mins by tuk tuk Market Village Mall – about 10 mins walk Seven Eleven – about 5 mins walk Beach - 1 min walk Money changers are available at the Market Village Mall. Tuk Tuks charge about 100-150 from most places to the hotel. As the hotel is new, many drivers do not know of it, so it is advisable to take an address card from the hotel, or you can mention to the driver that it is just before the Intercontinental hotel.

8/10 Good

Thomas

Liked: Cleanliness, staff & service, room comfort
Väl fungerande hotell nära stranden
Ett helt ok nära stranden. Rakt ner från hotellet finns uthyrning av solstolar, en av få i området .Där köpte vi vatten och blandad färsk frukt, rekommenderas. Frukosten ok men vi köpte till egen frukt som de skar upp till oss. Inget lyxhotell men helt och rent, rätt i förhållande till priset. Vi hade ett problem med rummet men fick byta direkt. Hjälpsam personal, hiss finns. Nära till Bluport. Gångavstånd till Market Village om man vill.
Stayed 6 nights in Jan 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, room comfort
Litet mysigt hotell nära stranden 🏖 🌴
Stayed 2 nights in Mar 2023

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities, room comfort
Litet mysigt hotell nära stranden 🏖 🌴
Stayed 2 nights in Mar 2023

8/10 Good

Steffen Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stille ogv rolig.
Enkelt, men hyggelig. Grei frokost. Eurosport og SVT på TV. 150 meter til strand/cafe uten å krysee gater/trafikk. 5 min. å gå til 7 Eleven, 10 min. til kjøpesenter/matbutikk., 20 min. til sentrum, 25 min. til jernbanest. Langt fra busstasjon for buss til Bangkok Int.Airp. (300 bath m/taxi).
Stayed 6 nights in Mar 2023

10/10 Excellent

Lars-Göran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Jättebra!
Begränsat med öppet i reception. Mysigt hotell, med lite fransk landsbygdskänsla. Jättebra!
Stayed 3 nights in Feb 2023

10/10 Excellent

Fredrik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy hotel with amazing staff!!
Very cozy hotel, near the beach (2 min. by walking). There is a pool on the rooftop and breakfast was also included. The staff is amazing, very friendly and serviceminded. We can definetly recomend this hotel. Thanks for a great stay and great service! 🙏
Stayed 3 nights in Jan 2023

8/10 Good

Mattias

Liked: Cleanliness, staff & service
Mysigare än det ser ut
De Pastel är mycket mysigare än det ser ut från utsidan, rummen är enkla men trevliga. Det är dock stor skillnad mellan dem, när luftkonditioneringen inte funkade i första och vi bytte till ett mot vattnet fick vi både en inglasad balkong och en mycket skönare säng på köpet. Frukosten är trevlig och både stranden och huvudvägen nära - vilket också är en nackdel; på dagen bullrar det från vägen och byggplatserna intill, på natten från festerna i det mer partybetonade hotellet bredvid.
Stayed 3 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi hade en fin vistelse på de Pastel dock hade frukosten en del övrigt att önska, kanske lite större variation lite mer frukt , grönsaker yoghurt och ev lite snacks att köpa receptionen.
Stayed 9 nights in Jan 2020
Response from Chan on 26 Jan 2020
Thank you very much and we are glad that you had a great time at de pastel and we very much appreciate about your feedback on the breakfast

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, room comfort
ห่วย
ห่วยมาก ต่างจากรีวิวตามเว็บ ไปถึงโรงแรมจะตี 1 แล้ว โรงแรมปิดประตูไว้ ต้องเคาะเรียก รปภ.มาเปิดประตูให้ พร้อมแจ้งว่าห้องที่พนักงานให้ประตูเสีย เดิมใช้คีย์การ์ดแค่เอากุญแจมาขัน เข้าไปถึงห้อง ปรตูมีรอยแตกเห็นแสงด้านนอก ห้องน้ำไฟไม่ติด สารพัด จนเราไม่ไหวให้รปภ.โทรขอเปลี่ยนห้องให้ เปิดห้องใหม่เดินบนพื้นมีแต่ฝุ่น ยาวครับ
Stayed 1 night in Oct 2019

4/10 Poor

HANS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Its no worth the price!
Stayed 1 night in Jan 2019

10/10 Excellent

Hanna Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Den absolut blødeste seng, jeg nogensinde har sovet i i Thailand.
Stayed 13 nights in Nov 2018

8/10 Good

HONG VIET

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Khách sạn tiện, đối diện bus về Bangkok
Khách sạn đẹp, dễ thương và đầy đủ dịch vụ. Tuy nhiên vị trí không thuận tiện lắm cho mua sắm và dạo chơi về đêm. Đối diện ngõ vào ks là bến bus đi Bangkok rất tiện.
Response from De Pastel Team on 6 May 2018
Dear Valued Guest, Thank you very much for sharing an encouraging review with us following your last visit. It was a great pleasure for us to learn that you had a comfortable stay and we are looking forward to host you again soon. Kind regards, De Pastel Team

10/10 Excellent

KUNKORNKEAW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
รร.น่ารักขนาดเล็ก วันที่ไปฝนตกทั้งวัน ได้ห้องพักที่เห็นวิวทะเล เดินทางสะดวกคะ
Response from ทีมโรงแรมเดอพาสเทลหัวหิน on 6 May 2018
เรียนท่านลูกค้า, โรงแรมเดอพาสเทลหัวหิน มีความยินดีเป็นอย่างยิ่งที่ทราบว่าท่านพึงพอใจในการให้บริการของเรา และมอบความคิดเห็นที่มีคุณค่าเพื่อโรงแรมจะได้นำไปพัฒนาและปรับปรุงการบริการให้มีคุณภาพยิ่งขึ้น เราหวังเป็นอย่างยิ่งที่จะได้ให้บริการที่ดีเยี่ยมสำหรับท่านในครั้งต่อไป ขอแสดงความนับถือ ทีมโรงแรมเดอพาสเทลหัวหิน

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel. Friendly staff Clean rooms A little outside centre, but motorbike for rent nearby is a good option
Response from De Pastel Hua Hin Team on 6 May 2018
Dear Valued Guest, Thank you for your kind comments. We value your feedback as it helps us in making ourselves better as a hotel and as individuals as well. We hope you enjoyed your stay with us and apologize for any inconvenience caused during your stay with us. We are looking forward to serve you again soon with the promise of a better stay every time. De Pastel Hua Hin

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 2 nights in Dec 2017

2/10 Terrible

krg, near beach, but ....

Disliked: Property conditions & facilities
in the middle of nowhere
bad
Stayed 1 night in Dec 2017

8/10 Good

Marie-Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien placé et abordable pour le secteur
Chambre petite mais confortable,bonne hospitalité et serviette de plage fournie. Très bon rapport qualité/prix . Seul point négatif est le déjeuné qui est peu varie soir café jus œuf jambon et saucisses. A 300 mètres de la plage ét proche de 2 centre commercial et des Resto

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small ned cheap hotel
Very noisy bed and very large pillows. The Beach was only some minuts away. The area around the hotel was rather trashy and borring. The pool on the roof was very small and hot. Wifi was good and staff very sweet.

10/10 Excellent

Saowaluk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 min from the beach
Great location if u want to stay at the beach. 2 min walking only, not need to cross any road. Super friendly staff. Clean and nice day rooms.

10/10 Excellent

JUN YI, seoul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가성비 최고의 호텔!!!
벨트래블 버스 정류장과 불과 50미터 남짓이에요 해변가도 1분 거리에 있습니다 마켓빌리지도 800미터 정도 가면 있어요 하지만 그 무엇보다도 최고인 점은 직원 분들이 너무 친절하다는 거예요!!! 이제까지 제가 다녔던 어떤 호텔보다 진심으로 친절함을 느꼈습니다. 시설도 리모델링을 해서 너무 깨끗했어요. 다음에 후아힌에 가면 무조건 또 갈겁니다. 그립네용

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Patrik, Sweden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel
Very nice staff Hotell is across the street from the bus station (750 bath from airport) Close to the best area on the beach Long walk into city (30 min) Tuck tuck when it is dark is recommended (100-150 bath)

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Tharinee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
โรงแรมใหม่ สะอาด บริการดี
โรงแรมใหม่ ห้องพักสะอาด พนักงานให้บริการดีมาก ข้อเสียอย่างเดียวคือทางเข้าซอย77 ที่แคบและเป็นหลุมเป็นบ่อ

10/10 Excellent

Katarina, Stockholm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fint, litet hotell nära stranden.
Fint hotell med sköna sängar och kuddar. Liten pool på taket som vi hade för oss själva hela vår vistelse, 6 nätter. Väl genomtänkt design, vi bodde i två rum med dörr emellan och det fungerade utmärkt som familjerum. Trevlig personal och frukost som gick att påverka då vi tröttnade på omelett och stekt ägg efter några dagar. Rätt sida vägen och nära till stranden. Tuktuk eller strandpromenad in till nattmarknaden.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel little bit outside center of Hua Hin
Would stay there again:-). Lovely staff. Breakfast western variety which was fine. Location is a 4 min. Drive with tuk tuk or just use one of the "trucks" that pick up more passengers. Much cheaper at 10 bat a person. Tuk tuk almost impossible to get for less than 100 baht. But in the evening after 21 or something like that tuk tuk is the answer unless you want to walk. Swimming pool is really small... and there is for now no umbrella (we were told that there would be soon;-). Location nice for beach only 2 min. Walking and for most days possibilities for renting a beach chair

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不是很推薦
飯店外觀跟內裝看起來不錯，但飯店隔音非常差，不但會聽到走廊跟隔壁房的聲音，晚上浴室水管也會發出極大的聲響，沒有耳塞無法睡。 房間算乾淨，但浴室整潔很差。洗澡時水會塞住，淹到快腳踝的位子；馬桶上還出現像蟑螂一樣的蟲，不只一隻...很可怕。 面海的房間幾乎看不到海，飯店給我們二樓的房間，根本被後面的平房遮住海景，很不值得。 員工很友好，但飯店硬體時跟地點都不是很好...華欣應該有很多更好的選擇

8/10 Good

Jack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
มีความเป็นส่วนตัว ห้องโอเคดูดี ทางเข้าแคบไปหน่อย อยู่ใกล้แหล่งท่องเที่ยว เดินทางสะดวก

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ausgezeihnetes Hotel mit super Service
Bei einem Aufenthalt in HuaHin lohnt sich die Buchung im Hotel DePastel. Es liegt nicht direkt im Zentrum, sehr ruhig obwohl die Hauptsrasse zum Zentrum in unmittelbarer Nähe liegt. Der Sandstrand ist nur ca.300 Meter auf einem ruhigen Weg hinter dem Hotel zu erreichen und mein Zimmer mit Blick auf das Meer war sehr schön !

8/10 Good

Puchita, กรุงเทพฯ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ห้องพักใหม่ พนักงานดี แต่ทางเข้าโรงแรมแคบมาก
โรงแรมใหม่ ห้องพักสะอาด สระว่ายน้ำเล็กอยู่บนชั้นดาดฟ้า ทำเลสะดวก ใกล้ทะเลสามารถเดินไปทะเลได้ ใกล้แหล่งท่องเที่ยว พนักงานเป็นกันเอง ให้ความช่วยเหลือดีมาก แต่ที่จอดรถมีน้อย และทางเข้าโรงแรมแคบมาก รถสวนทางไม่ได้