A terrace, laundry facilities and a gym are just a few of the amenities provided at The Luxury Suites of Houston. Stay connected with free in-room WiFi.
Greenway Plaza-Upper Kirby, a neighbourhood in Houston, is home to this holiday home. Memorial City Mall and CityCentre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Houston Zoo and Downtown Aquarium. Looking to enjoy an event or a game? See what's going on at NRG Stadium, or consider NRG Park for a night out. Visit our Houston travel guide
You'll have the entire home to yourself and will only share it with other guests in your party.
The Luxury Suites of Houston
An outdoor pool, a fitness centre and laundry facilities are available at this smoke-free holiday home. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area. The holiday home provides a kitchen with a fridge, an oven, a stovetop and a microwave. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while a TV with digital channels and Netflix provide a bit of entertainment.
This holiday home offers 12 air-conditioned accommodations with washers/dryers and espresso makers. Kitchens offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers and hairdryers.
Guests can surf the web using complimentary wireless Internet access. Televisions come with digital channels and Netflix. Additionally, rooms include complimentary bottles of water and coffee/tea makers.
Recreational amenities at the holiday home include an outdoor pool and a fitness centre.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
General
12 units
Art Deco architecture
Policies
Check-in
Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Contactless check-out
Special check-in instructions
There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Pets
Pets not allowed
Children and extra beds
Children are welcome
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
Property is also known as
Spacious Flat + Pool + Gym
The Suites Of Houston Houston
The Luxury Suites of Houston Houston
The Luxury Suites of Houston Private vacation home
The Luxury Suites of Houston Private vacation home Houston
Frequently asked questions
Does The Luxury Suites of Houston have a pool?
Yes, this property has an outdoor pool.
Is The Luxury Suites of Houston pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Luxury Suites of Houston?
Self-parking is free at this property.
What time is check-in at The Luxury Suites of Houston?
Check-in start time: 4:00 PM; check-in end time: 8:00 PM.
What time is check-out at The Luxury Suites of Houston?
Checkout is at 11:00 AM.
Where is The Luxury Suites of Houston located?
Located in Greenway Plaza-Upper Kirby, this holiday home is steps from Westheimer Road and 2.2 mi (3.6 km) from Rice University. Color Factory Houston and Richmond Avenue are also within 15 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
The Luxury Suites of Houston Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6
Cleanliness
6.8
Amenities
4.0
Staff & service
7.0
Property conditions & facilities
Rating 10 - Excellent. 14 out of 39 reviews
10 - Excellent
14
Rating 8 - Good. 11 out of 39 reviews
8 - Good
11
Rating 6 - Okay. 5 out of 39 reviews
6 - Okay
5
Rating 4 - Poor. 5 out of 39 reviews
4 - Poor
5
Rating 2 - Terrible. 4 out of 39 reviews
2 - Terrible
4
Reviews
6/10 Okay
Sarah
17 Dec 2023
Liked: Communication
The place was spars for sure. We couldn’t even find paper towels. The towels were basic, the bathroom floor felt slick/sticky, the window shades were falling apart, and really the whole residential complex seemed rundown. It’s a weird juxtaposition with the high end retail of the area. The one redeeming value of the place was how comfortable the bed was. I would say it was a basic inn.
Sarah
Stayed 2 nights in Dec 2023
10/10 Excellent
Verified traveller
5 Apr 2023
Liked: Cleanliness, room comfort, communication
Nice area
We enjoyed the weekend stay. Great area with easy access to Houston attractions!
Verified traveller
Stayed 4 nights in Mar 2023
10/10 Excellent
Teresa
9 Apr 2023
Liked: Cleanliness, room comfort, communication
Everything was very clean and the people were very helpful and friendly.
Teresa
Stayed 4 nights in Apr 2023
4/10 Poor
Verified traveller
14 Feb 2023
Liked: Amenities
Disliked: Cleanliness
The location was perfect other than the cleanliness of the apartment I would definitely stay again.
Verified traveller
Stayed 2 nights in Feb 2023
10/10 Excellent
Javieon
14 Nov 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
It was all nice
Javieon
Stayed 2 nights in Nov 2022
10/10 Excellent
Verified traveller
17 Sept 2022
Liked: Cleanliness, room comfort, communication
Good location
Good location, clean room. Only downside was the parking situation was not convenient, never could get in to where I was supposed to park, had to wait for someone to go in and then piggyback off them.
Verified traveller
Stayed 4 nights in Sep 2022
10/10 Excellent
Bernadette
27 Dec 2022
Liked: Property conditions & facilities, communication
I will return ! Love it
Bernadette
10/10 Excellent
CATARINA
23 June 2023
I liked everything, there is not complaining
CATARINA
Stayed 6 nights in Jun 2023
4/10 Poor
Verified traveller
8 Mar 2023
Disliked: Property conditions & facilities, communication
The overall location was great but my particular units air conditioning wasn’t working.
Verified traveller
Stayed 2 nights in Mar 2023
6/10 Okay
Ann
20 Mar 2023
Liked: Cleanliness, communication
There were no bedside tables or lamps, no porter carts, no curtains. No kleenex, no extra towels and only one hand towel per bathroom.
The spaciousness and comfort of the furniture was good.
Ann
Stayed 3 nights in Mar 2023
4/10 Poor
Verified traveller
4 June 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Don’t expect help unless you live there.
Reservation confirmation was lost and only after having to get really ugly was it finally fixed. Concierge was useless, needed a wheelchair and was told it wasn’t their problem. Parking and getting to the room is a pain. Overall, this place was a pain in the ass. Apartment was decent though.
Verified traveller
Stayed 3 nights in May 2023
8/10 Good
Jerry
20 Mar 2023
Liked: Cleanliness, room comfort
Disliked: Communication
Very clean, customer service if needed, not good. Our door lock battery was weak, no one to fix it. Never received call back from customer service. Complicated check in.
The area around this property was amazing! I was very excited to see that when I arrived at the property. When entering the room however, I knew something was wrong. The air quality was horrible, the air conditioner was broken, and there were bugs in the bathtub. Once I had laid down in the bed to go to sleep, my friend shouts from the kitchen area that there were cockroaches in the sink. He killed 5 cockroaches. Ticks were also found in the room. Overall, great area but horrible place. Still waiting to see if they’re going to refund me since we didn’t even stay for the full reservation. 😬
Corey
Stayed 2 nights in Mar 2023
8/10 Good
Lynda
25 Jan 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Overall I liked it but there are a few issues
1. Check in took an hour with several calls and txts to the 800#.
2. Access codes weren’t activated as indicated.
3. Unit is large and spacious but it’s located directly under the gym —which is a great gym btw— so guys drop their weights all day — despite signs asking 20-yr old males to be thoughtful— and building insulation is not sufficient to keep the noise from becoming very noticeable
Lynda
Stayed 5 nights in Jan 2023
6/10 Okay
Helen
15 Apr 2023
It was nice to have the whole apartment to ourselves. However, the pool was too small for 11 year old kids than I expected. One of the room had no lights so had to keep bathroom light on. A corner of the table was broken, and one of the chair in the living room look very dirty and stained (someone spill something and dried off). We traveled by air and expected soap, shampoo, towels, detergent available but I had to go out to buy soap because there were none in the unit on the day we arrived, only one small size shampoo and body soap, 2 small size conditioner total available for 2 rooms and no washing machine detergent. There were not enough towels. However, someone brought some more after I mentioned them. Also, on the day of check out, someone entered the unit at 9am to clean saying that they got a call saying we are leaving at 9am when our check out time was 11am.
Helen
8/10 Good
Bithiah
2 Feb 2023
Liked: Room comfort
Disliked: Cleanliness, communication
Hairy stay
Overall, my stay here was decent! The only reason I say that is because upon arrival the bedding was stained and hairy, there weren’t any extra linen for me to use there wasn’t really any cleaning supplies. The utensils in the unit were dirty and there wasn’t any toilet paper and the shower curtain was filthy, and there was hair stuck to the shower curtain. There was hair in the washer…..at one point in time, I thought that my socks were a Dustbuster because of the amount of hair that they were collecting. Due to these things I had to go out and purchase my own toilet paper, paper towels, sheets, and blanket, as well as cleaning supplies, and when I reached out to the company that manages the property, they drag their feet and getting back with me and sent me a message the night before check out at 10:15 PM asking me if I would like housekeeping to come … like really smh I literally was checking out at 6:30am to make my flight! If it wasn’t for those issues, this would’ve been an amazing stay, but instead, I had to pay additional money to accommodate myself… and who wants to do that!
I'll start with the positives. The building is great. Nice pool area (unheated so too cold to be used in April), but the hot tub was nice and warm. Secure building, secure parking. Lots of dining options in a short walk, as well as a Whole Foods and CVS etc. 2 bedrooms and 2 full baths. Good TV package and smart TV which is great if others leave their accounts logged in lol, though Netflix wouldn't work, but whatever, we delt with it. Unit was reasonably clean.
Negatives though - don't expect a fully stocked kitchen. There were no baking sheets (though there were pots and pans), only 4 spoons etc, and enough coffee for 4 cups for our 1 week stay. Nothing in the fridge or pantry so plan to buy everything you'll need if you're going to be cooking. 2 of the 6 chairs were broken (seats not attached), corner broken off of the coffee table, and the bed linins were sub par - no actual duvet cover, just a well worn sheet on top of it.
There's no housekeeping which is fine, but there's nothing to do any cleaning yourself. No cleaning products besides dish soap. No kitchen towels or dish cloths to even do a sink of dishes or wipe counters.
The unit faced east which means morning sun, plus a marquee sign outside one of the bedroom windows, but there's only blinds - no curtains, so as soon as the sun comes up you get full sun in the morning.
Various light bulbs were burnt out. Sink disposal doesn't work, and the dishwasher backs up into the sink when it drains.
I stayed 3 nights at this location while in town for business. I arrived after 8pm but I didn't think anything of it since this is an apartment complex above a high end shopping center. The arrival email stated to talk to the concierge or use the call box if no one was at the front desk. No one was at the front desk and the doors were locked. I used the call box with no luck, so I waited a bit before trying again. After about 45 minutes of standing out front, I called the 800 number on the email for help....while they were nice, they're only way to get me in was calling the concierge. Long story short, I got into the building when a resident left. Had the 800 number on one line with the key box company on the other trying to get the key cafe opened to give me my keys. Once i got my keys, the FOB wouldn't work, so i had to wait on another resident to show up. Finally i got to my room about 3 hours after arriving. I normally would just leave and get a refund, but this trip was previously booked by my boss and i didn't want to cause unnecessary problems. I emailed the company and got some crappy apology but that was about it...
Also on checking out, the key cafe box wouldn't open or recognize my ID code or phone numbers. So i left the keys with the concierge. He said he would let the key cafe people know, but i got an email from them later asking me where the keys were. I am keeping a close eye on my bank account for fees since i don't trust this property at all.
Verified traveller
Stayed 3 nights in Feb 2020
6/10 Okay
Dawn
24 May 2022
Liked: Cleanliness
Disliked: Communication
Houston
Overall it was a nice place. We appreciated the coffee and coffee filter. Things we didn’t care for….no extra blankets, this meant someone was always cold. There were 4 of us staying, we had 4 bath towels, 4 hand towels and 4 washcloths. No pool towels and no towel or mat for the shower/bath. Only one key was given, this meant we had to leave and enter at the same time. Very inconvenient.
My husband and I arrived here at 8pm, after communicating with customer service that we would be arriving after the office closed. They said that it wasn't a problem. Well, there was no one to let us in, so I waited until someone left the office and I was able to sneak in to get a key. The parking garage is very difficult to find, as there are 3 parking garages in a row, so of course we selected the wrong door and had to call to get directions. When we finally got into the room, difficult to find!, the mattress in the room was a 12 inch piece of firm foam. Hardly comfortable. When I pulled the sheets back to have a better look, I found gum! Absolutely disgusting! I called customer service countless times, and Expedia to get a refund. There was a lot of back and forth, but eventually they agreed to a refund. How can someone sleep in a bed with gum in it in any circumstances, not to mention COVID. I am still waiting for my refund... it has been 2 weeks. I would not advise staying here. Not worth the hassle, and the accommodations are certainly not luxurious!
Jennifer
Stayed 3 nights in Sep 2021
10/10 Excellent
Jeremy
10 Aug 2021
Liked: Cleanliness, room comfort, communication
Definitely Vibes
It was excellent the whole property is a vibe
Jeremy
Stayed 3 nights in Aug 2021
8/10 Good
Verified traveller
4 Dec 2020
Liked: Room comfort, communication
It was fine
It went pretty smoothly, the apartment was nice but could be a little cleaner.
Verified traveller
Stayed 4 nights in Sep 2020
8/10 Good
Jason
25 Aug 2020
Liked: Cleanliness
The apartment is very nice and would stay again because of the location. Quiet but plenty around and centrally located to everything in Houston. The bed was not quite as comfortable as I expected and neither of the bedrooms had a television which was a little surprising. The place is spotless and the communication was amazing. Will stay again...
Jason
Stayed 3 nights in Aug 2020
10/10 Excellent
Verified traveller
25 July 2020
Liked: Cleanliness, room comfort
Loved it!
It was awesome! Had a little trouble getting into my unit because I wasn’t originally sent the access code, but once I was able to get in, everything was perfect!
Verified traveller
Stayed 2 nights in Jul 2020
10/10 Excellent
David
8 July 2020
Liked: Cleanliness, amenities
Everything was as perfect as it can be for a pretty reasonable price.