Lobby sitting area

Reviews of La Quinta Inn & Suites by Wyndham Houston Hobby Airport

3 out of 5

Reviews

8.4

Very good

Rating 10 - Excellent. 544 out of 1019 reviews" "
Rating 8 - Good. 277 out of 1019 reviews" "
Rating 6 - Okay. 95 out of 1019 reviews" "
Rating 4 - Poor. 46 out of 1019 reviews" "
Rating 2 - Terrible. 57 out of 1019 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

DeShondra

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in May 2024

8/10 Good

Talmadge

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was tucked off. Was pretty clean and quiet. It was adequate for our stay.
Stayed 2 nights in May 2024

10/10 Excellent

Raymond

Business traveller
Liked: Amenities, property conditions & facilities
Clean, quiet, bathroom could use some repair
Stayed 2 nights in May 2024
Response from Laquinta GM on 22 May 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you found our hotel clean and quiet during your stay.We apologize for any inconvenience you experienced with the bathroom. We appreciate your feedback and will address the necessary repairs to improve our facilities.

8/10 Good

Kalyn

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay just smelled wierd.
Stayed 1 night in May 2024
Response from Manager on 23 May 2024
Hello Kalyn,We appreciate your feedback and regret to hear about the smell concern you encountered. Your comments will be shared with our team for further review and improvement. We hope you give us another chance to exceed your expectations in the future.

10/10 Excellent

Hassan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Laquinta GM on 22 May 2024
Thank you for taking the time to share your feedback with us. We're pleased to hear that you had a good stay

10/10 Excellent

Mer, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, safe and quiet
Stayed 1 night in May 2024
Response from Manager on 22 May 2024
Hello Mer,We are delighted to hear that you found our hotel to be clean, safe, and quiet during your stay. Our team works hard to provide a comfortable environment for all our guests. If you have any future concerns or feedback, please don't hesitate to reach out to our management team directly.

2/10 Terrible

Robert

Travelled with pets
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The bed was sunk in. I woke up multiple times both nights to readjust and ended up sleeping sideways on the bed. I was put at the end of the hallway nso all i heard was the stairway door opening and closing. My pet deposit became a fee without my room being inspected. I was charged around an extra $55 bucks for what was described other. A total ripoff. I've never (seriously) NEVER BEEN SO OUT RIGHT PISSED OFF leaving a hotel. I've stayed at some pretty crappie places. Whereas this place wasn't complete trash (except the bed )the experience was.
Stayed 2 nights in May 2024
Response from Laquinta GM on 20 May 2024
We sincerely apologize for the issues you encountered during your stay. We are sorry to hear about the discomfort caused by the bed and the noise from the stairway door. We also apologize for any confusion regarding the pet deposit and the additional charges. Your feedback is invaluable, and we will address these concerns to improve our services. We hope you will give us another chance to provide you with a better experience in the future.

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfortable for a good price
Stayed 1 night in May 2024
Response from Laquinta GM on 20 May 2024
Thank you for your wonderful review! We're thrilled to hear that you had a great stay with us. We look forward to welcoming you back soon.

6/10 Okay

Miranda, Beaumont

Travelled with family
Liked: Staff & service
When I came to check in, the website was down. I had to wait in the lobby for almost an hour before I could finally check in. The lady at the check in desk was doing her best though. I felt bad she was the only one behind the counter trying to help everyone.
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Miranda,I am sorry to hear about the inconvenience you experienced during check-in. We appreciate your patience and understanding during this time. Our team always strives to provide the best service to our guests, and we will address the website issue to prevent future occurrences. Thank you for bringing this to our attention.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 19 May 2024
Hello Alan,We're delighted to hear you enjoyed your stay with us! Please don't hesitate to contact us directly if there's anything else we can assist you with.

8/10 Good

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 21 May 2024
Hello Cynthia, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

8/10 Good

Yevheniia

Travelled with family, Travelled with family and small children, Business traveller, Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good one, easy stay with a dog, very polite staff, nice breakfast
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Yevheniia, We're delighted to hear you and your furry friend enjoyed your stay, appreciated our polite staff, and savored our breakfast offerings. Your kind words mean a lot to us. If you have any further feedback or need assistance in the future, please feel free to reach out.

8/10 Good

Scott

Travelled with partner
Close to airport…Park and ride
Stayed 1 night in May 2024
Response from Manager on 17 May 2024
Hello Scott,Thank you for sharing your feedback with us. We are pleased to hear that our convenient location near the airport met your needs. If you have any further comments or suggestions, we encourage you to reach out to our management team directly. Hope to welcome you back again in the future.

2/10 Terrible

Lori

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
The TV did not work & was missing the box. The keys- to the room- did not work so had to return to front desk. Got a different room. Could NOT cool down the room regardless of the setting. Terrible night. The positive reviews can’t be authentic. Save your money.
Stayed 1 night in May 2024
Response from Manager on 15 May 2024
Hello Lori, We apologize for the inconvenience you experienced during your stay. Our team is dedicated to ensuring our guests' satisfaction and we regret that we fell short in this instance. Your feedback will be shared with our management for further review and improvement. Thank you for bringing these issues to our attention; we hope to welcome you back in the future for a more enjoyable stay.

6/10 Okay

heath

Business traveller
Liked: Amenities
Disliked: Staff & service
the hotel wasn't clean and wasn't dirty, it was ok. The property and area around was not in a good location and a bit unsafe
Stayed 4 nights in Mar 2024
Response from Manager on 15 May 2024
Hello heath, We appreciate your feedback on your recent stay, and we regret to hear that you found certain aspects of our property and location lacking. Our team always prioritizes the safety and comfort of our guests, so we will take your comments into consideration for future improvements. Thank you for bringing this to our attention.

8/10 Good

Nona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at this hotel was a pleasant experience. I was close to family and all the stores I like. I will definitely be back.
Stayed 2 nights in May 2024
Response from Manager on 14 May 2024
Hello Nona,We're thrilled to hear that you had a pleasant stay with us and that our convenient location suited your needs. We look forward to welcoming you back on your next visit to the area!

10/10 Excellent

Edmundo

Liked: Cleanliness, staff & service, property conditions & facilities
Teresa at the front desk was wonderful. The night clerk not so much. The room was clean and conveniently located to the rental cars and airport.
Stayed 1 night in May 2024
Response from Manager on 13 May 2024
Hello Edmundo,We appreciate you recognizing Teresa's exceptional service and are glad to hear you found the room clean and well-located. Your feedback about the night clerk will be shared with the relevant team for improvement. Thank you for sharing your experience with us.

10/10 Excellent

Chima

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I’m having a good stay as the environment is quiet and peaceful. I recommend this facility for those who want to do some work.
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Chima,We are pleased to hear that you enjoyed the peaceful environment during your stay, making it conducive for work. Thank you for recommending our facility to others seeking a productive atmosphere. We hope to welcome you back soon for another peaceful experience.

10/10 Excellent

John

Nice clean hotel friendly staff, great breakfast. Only issue was the way too soft beds
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello John,We appreciate your positive feedback on our staff and breakfast. We have noted your comment about the bed softness and will share it with our team for future improvements. Your input is valuable to us as we strive to enhance our guests' experience.

8/10 Good

Teresa, Sudan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Manager on 10 May 2024
Hello Teresa, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

Robert

Travelled with family
Second time here. A/C not working well in our room but fine in the reception area. Staff very accommodating. A very good bargain for the price. Great for an overnight stay at the airport.
Stayed 1 night in May 2024
Response from Manager on 7 May 2024
Hello Robert,We appreciate your loyalty and feedback regarding your recent stay at our hotel. It's fantastic to hear you found our staff accommodating and enjoyed our competitive rates. We apologize for any inconvenience caused by the A/C and will ensure our maintenance team reviews the issue for future guests' comfort. Thank you for choosing our hotel for your overnight stay near the airport.

10/10 Excellent

Jemell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 2 nights in Apr 2024
Response from Manager on 7 May 2024
Hello Jemell,We appreciate your feedback on the cleanliness of our hotel. Please know that we take all guest comments seriously to continually improve our services and facilities. Thank you for choosing to stay with us and we look forward to welcoming you back in the future.

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean. Staff was friendly. Airport shuttle was on time and smooth
Stayed 1 night in Apr 2024
Response from Manager on 4 May 2024
Hello Mary,We are delighted to hear that you found our rooms clean, our staff friendly, and enjoyed a smooth airport shuttle experience during your stay. Your positive feedback is truly appreciated and we look forward to welcoming you back again in the future.

10/10 Excellent

Sean

Travelled with family, Business traveller
Stagnant water odor , bathroom wall had huge brown stain from water damage
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Sean,Thank you for sharing your feedback with us. We value all guest comments and will address this matter with our team for further review and improvement. Your insights are greatly appreciated in helping us uphold our standards for all guests' satisfaction.

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No food within walking distance. Eat before you go or you will be Doordashing.
Stayed 1 night in May 2024
Response from Manager on 4 May 2024
Hello Jennifer, We regret to hear about the dining inconvenience you encountered. We recommend guests inquire with our staff for nearby dining options for their convenience. Guest satisfaction is important to us, and we appreciate your feedback.

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Apr 2024
Response from Manager on 2 May 2024
Hello Robert,We appreciate your feedback and apologize for any inconveniences you may have experienced during your stay. Your comments have been noted and will be shared with the relevant departments for their review. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back in the future.

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location next to Houston Hobby Airport. Breakfast times should be extended past 9 am to accommodate us travelers from the west coast.
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Elaine,Thank you for your feedback on our hotel's location near Houston Hobby Airport. We appreciate your suggestion regarding breakfast times and will take it into consideration for future improvements. We strive to cater to the needs of all our guests to ensure a pleasant stay.

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very kind and helpful! I wish all hotels had employees like them!
Stayed 1 night in Apr 2024
Response from Manager on 1 May 2024
Hello Erika,We are delighted to hear that you found our staff to be kind and helpful during your stay. Providing exceptional service is always our top priority. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

6/10 Okay

J.

Business traveller
The Property is clean and staff is nice. Only issue was the jacuzzi is dirty and didn’t work.
Stayed 3 nights in Apr 2024
Response from Laquinta GM on 27 Apr 2024
Thank you for taking the time to leave a review. We appreciate your kind words about our clean property and friendly staff. We apologize for the inconvenience regarding the jacuzzi. Rest assured, we will address this issue promptly to ensure it doesn't happen again. We hope to have the opportunity to welcome you back and provide you with an improved experience in the future.

10/10 Excellent

Chris

Stayed 2 nights in Apr 2024
Response from Manager on 17 May 2024
Hello Chris,We are ecstatic to hear you had a fantastic experience at our hotel! We hope to welcome you back soon for another wonderful stay.

6/10 Okay

ALI

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Manager on 7 May 2024
Hello ALI, We appreciate you taking the time to stay with us; please do not hesitate to contact us directly with any additional feedback you may have. We hope to welcome you back soon!

4/10 Poor

Hazeena

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Hazeena, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any concerns.

8/10 Good

Maryjo

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello Maryjo, Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

10/10 Excellent

James

Stayed 1 night in Apr 2024
Response from Manager on 13 May 2024
Hello James,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another excellent experience.

8/10 Good

CRAIG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their advertised Jacuzzi was non-functional…
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello CRAIG,We apologize for the inconvenience regarding the Jacuzzi. Maintenance teams are diligently working to address such issues promptly for an improved guest experience in the future. Thank you for bringing this to our attention.

10/10 Excellent

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice staff
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Patricia,We appreciate your feedback on our clean facilities and friendly staff. We strive to provide a positive experience for all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing to stay with us.

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Room was well kept and clean. Breakfast was good. It's near the airport, so you hear planes.
Stayed 3 nights in Mar 2024
Response from Manager on 20 Apr 2024
Hello Kenneth,Thank you for taking the time to share your experience with us. We're glad to hear that you found your room clean and enjoyed our breakfast offerings. Being close to the airport does come with some noise from planes, and we appreciate your understanding in this matter. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.

10/10 Excellent

Witt

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Witt,We are pleased to hear that you enjoyed your stay with us! Your satisfaction is our top priority and we hope to welcome you back in the future.

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and helpful staff, safe, clean, easy access to airport, rental car service, and getting anywhere in the city was just a few minutes away
Stayed 2 nights in Apr 2024
Response from Manager on 19 Apr 2024
Hello Craig,We appreciate your positive comments on our staff and convenient location. It's wonderful to hear that you found our hotel safe and clean, with easy access to the airport and city. Thank you for choosing our hotel, and we hope to welcome you back in the future.

10/10 Excellent

CRAIG

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were cleaned… TV worked well… Receptionist was very nice
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello CRAIG,We appreciate your kind feedback regarding the cleanliness of our rooms, functionality of the TV, and the hospitality of our receptionist. Should you have any further comments or suggestions, please do not hesitate to contact our management team directly.

8/10 Good

Mari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman that checked me in was very pleasant. The a/c didn’t cool much but it was tolerable. The only negative comment I can say is that the fire alarms went off at 5AM and everyone had to evacuate for about an hour til cleared. Thankfully, no one harmed. The woman on shift during this incident was calm and she kept everyone updated. She did awesome!
Stayed 1 night in Apr 2024
Response from Manager on 16 Apr 2024
Hello Mari, We are glad to hear that you had a pleasant check-in experience and found our staff friendly. We apologize for any inconvenience caused by the air conditioning and the fire alarm situation. Your safety is our top priority, and we appreciate your understanding during the evacuation. Our team is always prepared to ensure the well-being of our guests in any situation.

4/10 Poor

Ernest

Travelled with family
Disliked: Amenities, property conditions & facilities
Shuttle service from Hobby Airport ends at 11:45p. My flight arrived at 11:40p, so by the time I got out, I was out of luck. The beds were super squeaky and uncomfortable. The only positive factor was the price, so I suppose I can say I got what I paid for.
Stayed 1 night in Apr 2024
Response from Laquinta GM on 13 Apr 2024
Hi Ernest, Sorry to hear about the shuttle service experience. However, our website clearly states that our shuttle service stops at 11:45. In this situation, unfortunately, we cannot do anything as our shuttle is contracted out to a third party.I apologize for the uncomfortable bed. We are actively working on replacing all beds in the hotel with new ones.

10/10 Excellent

MIKE, Pell City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on 15 Apr 2024
Hello MIKE,We are thrilled to hear that you enjoyed your stay with us! We hope to welcome you back soon for another fantastic experience.

10/10 Excellent

trang

Liked: Cleanliness, staff & service, property conditions & facilities
Good place near airport and friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on 14 Apr 2024
Hello trang,We are delighted to hear that you found our hotel's location convenient and our staff accommodating. Thank you for taking the time to share your positive experience with us. Your kind words are greatly appreciated.

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a good hotel
Stayed 1 night in Apr 2024
Response from Manager on 12 Apr 2024
Hello Nathaniel,We are happy to hear that you found our hotel to be of a high standard. We strive to provide our guests with a memorable and enjoyable experience during their stay. Your positive feedback is greatly appreciated and we hope to welcome you back in the future.

10/10 Excellent

Gisselle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 10 Apr 2024
Hello Gisselle,We are thrilled to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

8/10 Good

Rosetta, Los Angeles

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The hotel was clean. My room had a moldy smell. The light bulbs in my room were different colors. Some lights were warm some cool.
Stayed 3 nights in Apr 2024
Response from Manager on 9 Apr 2024
Hello Rosetta, We appreciate your feedback regarding the cleanliness of the hotel. Your comments on the room's smell and lighting have been noted for our continuous improvement. We hope you had an overall comfortable stay and look forward to welcoming you back in the future.

10/10 Excellent

Racquelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 9 Apr 2024
Hello Racquelle,We're glad to hear you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.

10/10 Excellent

Jeff

Stayed 1 night in Apr 2024
Response from Manager on 28 Apr 2024
Hello Jeff,Thank you for choosing to stay with us! We are delighted to hear that you had a wonderful experience during your visit. If you have any additional feedback to share, please don't hesitate to reach out to us. We hope to welcome you back soon for another fantastic stay!

6/10 Okay

Albert

Travelled with family
Disliked: Property conditions & facilities
It’s average hotel.
Stayed 1 night in Mar 2024
Response from Manager on 9 Apr 2024
Hello Albert,We appreciate your feedback and will take it into consideration for future improvements. Thank you for choosing to stay with us.