Studio Suite, 2 Queen Beds, Non Smoking
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Reviews of Days Inn & Suites by Wyndham La Porte

2.5 out of 5
Days Inn & Suites by Wyndham La Porte
11922 N L STREET, La Porte, TX

Reviews

7.6

Good

Rating 10 - Excellent. 75 out of 175 reviews" "
Rating 8 - Good. 45 out of 175 reviews" "
Rating 6 - Okay. 21 out of 175 reviews" "
Rating 4 - Poor. 9 out of 175 reviews" "
Rating 2 - Terrible. 25 out of 175 reviews" "

8.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

FAITH

Travelled with family and small children
It was very quite and convenient.
Stayed 1 night in May 2024

2/10 Terrible

Mika

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled like mold the certain had mold on it the ac had water coming through it the shower water pressure was horrible there was termites in the room the beds was damp the towels was damp while rolled up the fridge was making popping sounds there was not enough parking space the pool was cloudy with trash at the bottom and they didn't have breakfast for the customers over all was a bad stay for everything will not recommend this place to nobody and won't be coming back was unsatisfied with the advertisement and the door had only one lock so didn't feel safe to sleep either the pillows was flat only had two per bed wifi kept kicking us off ever two seconds of being on it
Stayed 2 nights in May 2024

10/10 Excellent

Linda

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property several times and we will continue to stay here. The staff is great and the rooms are always clean.
Stayed 2 nights in Apr 2024
Response from GM on 17 May 2024
Dear Valued Guest, thank you for staying with us!

6/10 Okay

Ben

The AC just made cold humid air. The blanket on the bed was old and have what looked like bleach stains on it. Just your average cheep motel. The automatic office sliding door is broke and then you have to manually slid the door open and close like my back door of my house
Stayed 5 nights in Apr 2024
Response from GM on 30 Apr 2024
TY FOR STAYING WITH ME!

6/10 Okay

Justine

Liked: Cleanliness, staff & service
Disliked: Amenities
No breakfast and all the other guests rooms were so loud. Hot tub wasn’t hot and the pool was dirty. Everything else was great.
Stayed 1 night in Apr 2024
Response from Gm on 30 Apr 2024
Thank you for staying with us! We appreciate your feedback.

10/10 Excellent

Rebecca, LA PORTE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Might want to consider changing the parking lot up, we had an issue on parking Sunday morning when trying to leave.
Stayed 3 nights in Apr 2024
Response from GM on 30 Apr 2024
Dear Guest, Thank you very much for your review! I'm so glad you enjoyed your stay! We're always working to make sure that our guests are comfortable, and we're glad you felt at home here. We hope that you will consider us again in the future! Sincerely, Hotel Manager.

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn't like that front office door(automatic) had to be pushed open with no handle to grip it but office was otherwise clean and in order.
Stayed 2 nights in Mar 2024
Response from Gm on 28 Mar 2024
Thank you for your feedback! we appreciate your business.

2/10 Terrible

Robert

Disliked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from manager on 25 Mar 2024
sorry that you felt that way we try our best to accommodate everyone, but also it not acceptable for you to treat my employees bad with profanity on the phone just because you had bad day. sorry but not acceptable please take your business somewhere else. thank you

6/10 Okay

Isabel

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Thank you

6/10 Okay

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine. Nothing special, but the a/c worked, and the water was hot. Would stay again.
Stayed 2 nights in Feb 2024
Response from GM on 18 Mar 2024
THANK YOU

8/10 Good

Geri

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are in the construction industry. It is quiet and close to most anything you need
Stayed 5 nights in Jan 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff.
Stayed 3 nights in Dec 2023

10/10 Excellent

Enedina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Not serving food yet but there are so many restaurants and some deliver. I will definitely stay here again.
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Christopher

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Nice clean rooms with nice glass door enclosed shower. Bed and pillows were comfy. Was able to watch the game after the very long drive from Florida.
Stayed 1 night in Oct 2023

2/10 Terrible

Damion

Stayed 1 night in Sep 2023
Response from Gm on 6 Oct 2023
We apologize that our service didn't satisfy your expectations. Our guest's happiness is always our highest priority.

10/10 Excellent

Juan Fernando

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Su citio estrategico< ceerca de muchas vias principales
Stayed 3 nights in Sep 2023
Response from GM on 18 Sept 2023
Thank you for taking a moment to share your experience. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. Thanks so much! Happy we exceeded your expectation!

6/10 Okay

Adam

Stayed 3 nights in Sep 2023
Response from Gm on 6 Sept 2023
Thank you for taking the time to submit this review.

8/10 Good

Zhilong

Liked: Cleanliness, staff & service, property conditions & facilities
New renovation rooms and safety areas
Stayed 2 nights in Sep 2023
Response from Gm on 6 Sept 2023
Thank you for taking the time to submit this review. we are Brand new property and hope to see you again soon!

8/10 Good

Ann, Alvin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from GM on 3 Sept 2023
Thank you for staying with us we see you next time

2/10 Terrible

Victor

Travelled with partner
Disliked: Cleanliness, staff & service
Will never think to stay there again. Staff seemed disinterested and uncaring that I was patronizing their establishment. Had stayed there a few months prior and the room was very nice and accommodating aside from the lack of service. This trip was horrendously the opposite. Spent a total of just over an hour on property. During which we found leftover food in fridge and used syringes in the dresser drawer. We didn't make much fuss of it when we asked to be placed in another room. Only to find that that room also had needles left behind. When arranging a refund the management came to the room to inquire about the other needle found. During the conversation a remark was made questioning and basically insinuating that I may have had something to do with it. If they questioned the integrity of their cleaning staff with even half the energy of that exchange then maybe these situations could be avoided. Stay at your own risk. Or if you're smart....pay a little extra and stay elsewhere.
Stayed 1 night in Aug 2023
Response from Gm on 31 Aug 2023
Hello VictorProviding the highest level of hospitality is our number one priority I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and response that I have received from my staff is you were looking to get refund since your reservation was prepaid from 3 party and they denied it, so you made false accusations just to get full refund from us. And please be smart and pay a little extra and stay elsewhere. Thank you

4/10 Poor

William

Liked: Cleanliness
Explain arrival late 60s couple with luggage,they refused 1st floor. Due to heat excessively over 110 we left 2 days earlier. Could not tolerate, would not issue receipt on departure date. Gas smell on near refineries pretty bad. Lung illness and high bp issues. Pool and kitchenette shown on reserve not realistic.
Stayed 7 nights in Aug 2023
Response from GM on 15 Aug 2023
Dear Guest, we're sorry to hear that you had such a experience at check-in, but you were told at check in that type of room you reserve was on the second floor we had also offer to see if you wanted to upgrade which was on grand floor and you refuse to take that and you did agree to take the 2nd floor room and your reservation was not with kitchenette. we try our best to give the best hospitality.

8/10 Good

Nathan

Stayed 2 nights in Aug 2023
Response from Gm on 30 Aug 2023
Hello Nathan!Thank you for your review. We are so glad that you enjoyed your stay From all of us here at Days inn LaPorte, we hope to welcome you back again!

6/10 Okay

Jeffrey

Travelled with family and small children
Disliked: Staff & service
.
Stayed 1 night in Aug 2023
Response from Gm on 15 Aug 2023
We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

4/10 Poor

Nathan

Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Aug 2023
Response from gm on 9 Aug 2023
Thank you .

2/10 Terrible

Jaime

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023
Response from Gm on 1 Aug 2023
We are sorry to let you down. We have taken your feedback on board, and we will make sure to make improvements accordingly.

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Newly updated clean and nice rooms!
Stayed 3 nights in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

10/10 Excellent

Brandon

Stayed 2 nights in Jun 2023
Response from Gm on 15 Aug 2023
We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

10/10 Excellent

moustafa

Stayed 3 nights in Jul 2023
Response from Gm on 15 Aug 2023
We can't begin to tell you how much we appreciate your review, and we can't wait to serve you again!

10/10 Excellent

LaShanecia

Stayed 1 night in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

2/10 Terrible

Lauren

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The staff were so unprofessional, sold the room we booked (2 queen beds), and were unwilling to give it back. AC didn't work as well as there were bugs everywhere. Didnt get reimbursed for not getting the room we reserved when there was a $20 difference.
Stayed 1 night in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking time to provide your feedback i would like to apologize for not meeting your expectations. We try our best to make each stay as pleasant and comfortable as possible, we will use your feedback to coach our team in order to provide a better experience in the future.

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Stayed 1 night in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

8/10 Good

April L

Stayed 8 nights in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

8/10 Good

joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No chairs or tables out near the pool area
Stayed 3 nights in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a small quaint hotel that stands alone in a corner with no other noise interference. So it was just what I needed.
Stayed 1 night in Jul 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location and easy access for our needs and close to our family we were visiting.
Stayed 3 nights in Jun 2023
Response from GM on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

8/10 Good

Stacy

Liked: Cleanliness, staff & service, room comfort
Good Hotel for the Cost
Rooms and Linens were very clean. Only issue was there were no bath towells in the room. Lobby was modern and clean. Staff was friendly.
Stayed 1 night in Jun 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

10/10 Excellent

McKinley

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Had a very pleasant stay at this hotel. Check in was easy, quick and staff greeted upon arrival. Room was very spacious, clean and comfortable. Area was quiet and close to food and shopping options. I would highly recommend staying at this hotel!
Stayed 2 nights in Jun 2023
Response from Gm on 12 June 2023
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2/10 Terrible

Pamela

Stayed 2 nights in Jun 2023
Response from Gm on 1 Aug 2023
Thank you for taking a moment to share your feedback. we will try our best to give you the best accomadation possible on your next visit.

8/10 Good

B

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
The staff isn't very friendly, forgot to give me back my driver license & credit card. The rooms are clean, enjoyed the stay.
Stayed 1 night in Jun 2023
Response from Gm on 13 June 2023
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience . We are always looking for ways to improve upon the guest experience so thank you for sharing.

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Everything was great! The room was very nice and clean. Only drawback was breakfast wasn’t very big or a lot of choices. Other than that it was great!
Stayed 1 night in Jun 2023
Response from Gm on 12 June 2023
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

6/10 Okay

Thomas

Travelled with family
Liked: Cleanliness
The room was nice, clean. The facility was close to my grandchildren. However, my grandchildren were not allowed to visit me or swim in the pool.
Stayed 4 nights in May 2023
Response from Manager on 13 June 2023
Thank you for your comment. registered guest is allowed at pool side, and this was mentioned to you before you checking in.

8/10 Good

Victor

Stayed 1 night in May 2023
Response from Gm, on 1 Aug 2023
Thank you for taking a moment to share your wonderful experiences here at Days inn LaPorte. It was our honor to have you as a guest. please choose us again on your next visit to the area. can't wait to see you again!

10/10 Excellent

CARMEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and location to the evewe were working. Jen the general manager great customer service.
Stayed 3 nights in May 2023
Response from Gm on 12 June 2023
From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

2/10 Terrible

Jose

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Will find any way to rip you off especially if you reserve online!
Stayed 1 night in May 2023
Response from gm on 12 May 2023
Thank you for your feedback, sir! we try our best to keep our guest happy with our hospitality, but when you are fully book with the type of room that you wanted, and you were trying to book in front of us we have every right to tell you we don't have that room of type and you were still offered to get upgrade! we apologies that you felt that way. have a great day sir.

8/10 Good

mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from GM on 12 May 2023
Thank you for taking the time out to complete the online review regarding your recent stay at our hotel. your feedback is very important to us. We hope to see you soon!

6/10 Okay

Debra

Travelled with family
Liked: Staff & service, property conditions & facilities
Newly renovated. Clean. Firm and comfy bed. One night stay reasonably priced. Only down side was a little roach crawled from under the sink into bathroom Sunday morning. Saw no evidence of any others. But Where there is one though there are more. We inspected the room carefully before unpacking the car. Found it all very clean. We did report to the front desk as we checked out.
Stayed 1 night in May 2023
Response from GM on 12 May 2023
Thank you for taking the time out to complete the online review regarding your recent stay at our hotel. your feedback is very important to us and we will assure you that we will use this information to do everything possible for your next stay. We hope to see you soon!