2/10 Terrible
Hillary R.
15 Sept 2025
Disliked: Cleanliness, check-in, communication, location, listing accuracy
BEWARE. Zero stars of I could. This is this worst person to rent from. This host canceled on us 30 minutes before check-in after driving 4 hours to enjoy a weekend of college football with family. And the only reason I was notified about the cancellation was because I messaged them and asked them for check-in instructions. Very unprofessional. Told me that the only reason I was canceled was because it was booked on a different site. If you’re going to cross book your space, then be responsible and professional enough to communicate with your guest beforehand. My literal worst fear when booking a rental home is driving hours to the location just to be canceled on beforehand and this person did just that. I will never book again without emailing the host first to confirm beforehand that a space is actually available. Had to pay 300 to book another location last minute because I’ll have to wait 15 DAYS to get a refund from VRBO. Just sad. I was REALLY looking forward to staying at one of to cutest listing I’ve seen posted in HTX.
Hillary R.
Stayed 2 nights in Sep 2025