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Reviews of Tanderra Ski Lodge

4 out of 5
Tanderra Ski Lodge
Great Alpine Road, Hotham Heights, VIC

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 63 reviews" "
Rating 8 - Good. 9 out of 63 reviews" "
Rating 6 - Okay. 3 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 1 out of 63 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus stop so easy to carry all your gear up to lodge. Warm, clean and great kitchen set up. Hosts very friendly
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge managers were really lovely and warm helpful people. The kitchen facilities were fabulous and very clean. The rooms were a good use of the space but a little bit noisy at night which is expected in a lodge style accommodation. We had a great stay there. Really great location, close to the road and bus stop so easy to unpack gear and get bus down to the village.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location next to the bus stop, friendly helpful management, good vibes, comfortable beds and brilliant kitchen facilities. Can’t ask for much more
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendliness of the Hosts at the time Deb and Johnny they were fantastic made our first tim ever at a lodge a dream!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the location of the property and the facilities are all wonderful
Stayed 2 nights in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

10/10 Excellent

Tj, Phillip Island

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lodge, clean, comfortable and functional spaces with exceptional views! Warm friendly atmosphere and vibes! Thanks for having us.
Stayed 3 nights in Jun 2019

10/10 Excellent

Dominic, Essendon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay here ... the small amount of rooms means not too many people which made for a really friendly shared atmosphere with he other guests. We will be back!
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient. Family experience great Longe dining kitchen very good
Stayed 2 nights in Aug 2018
Response from Jane on 3 Sept 2018
Thank you very much for your Reviews, hope to see you the next time you holiday in Mt Hotham

8/10 Good

Kris, Phillip Island

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot, awesome managers and friendly members.
Stayed 4 nights in Aug 2018
Response from Jane on 15 Aug 2018
So pleased you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Cosy Lodge Perfect for Families
Loved our 3 Night stay with outstanding house managers. Nevertheless, there's always room for improvements. To start with, i suggest that you should have proper steps with handrail outside the lodge downhill leading to the steps already in place. This is a necessary safety feature to assist loading and unloading. Thank you very much for having us.
Stayed 2 nights in Jul 2018
Response from Jane on 16 July 2018
Thank you for your Review. Pleased you loved your stay, hope to see you again next year.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel had a very friendly feel to it and was perfect for our group of friends to stay just a few nights. It was also in a very ideal location.
Stayed 2 nights in Jul 2018
Response from Jane on 16 July 2018
Thank you for your review, Hope to see you again next year.

6/10 Okay

lauren, melbourne

Childhood Memories
Love this lodge, my parents used to own shares in it so I grew up coming here my whole life. It's been about 5 years since I was here last and it's just as I remember it... so it probably needs an update. Also, there were some pretty disrespectful families staying there. Their children were jumping and running wild upstairs in the evenings and it was too loud to even sit and read a book in my room downstairs with all the thumping. We were woken up in the night by babies crying and then again at 5:30 in the morning by the same thumping children. They were also running around the halls screaming upstairs and downstairs and I had to ask them to leave our hall at one point. Saw the same kids graffiting toys and books that belong to the lodge. Seems like there needs to be better rules and more management around the way people conduct themselves in shared facilities. I'd definitely stay again because of the nostalgia, but if it wasn't for that then I probably wouldn't.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Easy access, great drying room and kitchen facilities
Stayed 3 nights in Sep 2017

10/10 Excellent

Penelope, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly in great location
My teenage son and I were welcomed into Tanderra Lodge. Everyone was very friendly and helpful with advice. Great views, very comfortable and well laid out.
Stayed 3 nights in Sep 2017

10/10 Excellent

Bill, Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Lodge, Friendly Atmosphere, Run at your
Amazing kitchen facilities, dry room and rooms with easy access to Hotham Central via shittle and runs at your Doorstop. Will be staying again.
Stayed 2 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value. Rooms are basic but comfortable, and the kitchen, common areas and ski drying facilities are fantastic. People are friendly. I'll be back!
Stayed 2 nights in Sep 2017

10/10 Excellent

Terry, Belmont, Vic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, family environment.
Had a great relaxing time, the people staying were of a wide cross section, older couples, families and younger singles. Made for a very relaxing environment after being out on the slopes all day. Walking distance to great eats and the Mt Hotham bus stop right out front made travelling around the resort very easy.
Stayed 2 nights in Aug 2017

4/10 Poor

Katherine, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros and Cons
Pros: It's not too far a walk from the road to the lodge to haul luggage at the start and end of your stay as compared with some other lodges. Because you're at the end of the bus line the bus is always empty in the morning which means you always get a seat on the way up, or you can take davenport access route to the bottom of the Village chair from just across the road in front of lodge. The kitchen area is well stocked and kept very clean as are the rooms and bathrooms. The staff were friendly. The couches in the upstairs area are very comfortable and the drying room is very efficient and has enough space to accommodate the number of people in the lodge. Cons: The walls are thin and doors slam loudly, if you stay here bring ear plugs. The age group at this lodge seemed to be middle-aged to older with quite a few young children running around. If you're a young adult and hoping to be social with other people your age it's not really the place. The lounge area downstairs is quite separated from the area upstairs and people tend to "claim" the whole room.
Stayed 2 nights in Aug 2017
Response from Jane on 27 Aug 2017
Thanks for your review Katherine, we are a very family friendly lodge.

10/10 Excellent

Pawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time with Family
Very nice and very helpful and friendly manager and members
Stayed 1 night in Jul 2017

10/10 Excellent

Natasha, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tanderra stay
Lovely lodge manager and great location made for a very easy ski holiday with family.
Stayed 2 nights in Jul 2017

10/10 Excellent

Berney, Vic

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel nice staff close to the everything
Manager so nice and friendly Hotel is very clean We will go back my check out time was 10am but they allowed us stay 5pm
Stayed 1 night in Jul 2017
Response from Jane on 23 July 2017
Happy to hear you enjoyed your stay

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice stay in ski season
A really nice stay near the mountain. We arrived really early for the ski season thus we owned the lodge to ourself for the night. The kitchen area is superb!! We regret we did not bring good food materials to cook a nice steak dinner. The view was fantastic too. And the entertainment area downstairs was good. We had a cozy movie night. However take note that Mt Hotham charges entry fee (parking) and the resort does not have free parking.
Stayed 1 night in Jun 2017

10/10 Excellent

Gayle, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming lodge
Only a one night stay for us but in the short time we were there we experienced all that's great about ski lodge stays. Great community vibe, awesome kitchen facilities and perfect location. Our family had a terrific time at Tanderra and we look forward to our next stay. Thanks guys.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice lodge. Very warm with modern facilities. Looking forwards to staying again next season.
Response from Jane on 22 Aug 2016
Thank you very much for a lovely response. Look forward to having you next season.

8/10 Good

Jay, Melbourne, VIC

Liked: Staff & service, room comfort
Good location, friendly staff.
Friendly staff and good communication. Easily accessed and great location close to bus stop, pub and stores. Comfortable, relatively low-price rooms, however the blanket had a strange odor, so might be worth bringing a sleeping bag just in case.
Thanks for your feedback. Pleased you enjoyed your stay.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was pleasure to stay at Tanderra Ski Club. We enjoyed a lot and it was a home like feeling. Lodge was very cosy and comfortable and manager (Joe) was very helpful. We would definitely recommend Tanderra Ski Lodge to our friends. Many thanks! Satinder Chandel.
Response from Jane on 24 July 2016
Thanks it was a pleasure having you

10/10 Excellent

Gokhan, Shepparton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accommodation very nice & friendly staff
We arrived for check in and realised the room I booked was for couples and very small for four single adults, the friendly staff was very helpful and up graded to a larger room. Check out was late we had plenty of time to go enjoy the mountain and return before leaving the room. Thank you to the staff once again
Response from jane on 21 July 2016
Your Very welcome, Glade you enjoyed your stay

10/10 Excellent

Bernie, Melbourne Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accomadation
Nice accomadation and frendly staff but not enough time for us to stay due to my work I wish we could go again for another couple of days
Response from Jane on 13 July 2016
Thanks Bernie, it was a pleasure to have you stay.

6/10 Okay

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Rooms are incredibly small, 2 rickety jerry built double bunks and single bed in a room 3.5 x 3.5 and was overcharged $400 per night that took too long to be rectified.
Response from Jane on 13 July 2016
Thanks for your feedback Anonymous.

8/10 Good

singh, mel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed there 2nd time in 2 years .. good experience like last time
Response from Jane on 13 July 2016
Glad you enjoyed your stay hope to see you in the snow again this year

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
By the snow
Great place... Love it!!

2/10 Terrible

Mrs V, australia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhappy!
Booked 2 rooms at this lodge as I have a big family (7 alltogether). Received an okay confirmation from wotif as per usual. Next day received another email from wotif stating my booking was canceled and to call the lodge. Called the lodge and talked to Jane. She said they only had one room avalable now not two. Members have preference and they gave one of my rooms. End of story, not even an apology.And that was the end of my family holiday.

10/10 Excellent

Steven, Australia - VIC - Geelong

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Above average; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate; Thought 50% increase in tariff rate for 1 10 year old child was excessive

8/10 Good

Ben, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lauren, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Service: Go the extra mile; Cleanliness: Immaculate;

10/10 Excellent

Siu, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good; Value: Economical; Service: Outstanding; Cleanliness: Pristine;

8/10 Good

Callum, Australia - WA - Regional WA

Facilities: Basic; Value: could be a bit cheaper;

10/10 Excellent

Louis, Australia - SA - Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Brand new, Spacious and Hygienic ; Value: Great deal, Value is good for weekday; Service: Outstanding; Cleanliness: Immaculate; Location is fantastic, conveniently in front of a bus stop. Lack of carparks meant you had to park about 3 - 4km down the road during peak snow season

10/10 Excellent

Kalpana, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

10/10 Excellent

Aniket, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line, Home away from home, Outstanding; Value: Great deal, Fantastic, Amazing; Service: Flawless, Remarkable, Go the extra mile; Cleanliness: Spotless, Pristine, Beautiful; very helpful staff and great facilities

10/10 Excellent

Trudy, Australia - QLD - Townsville

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

John, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home, Cutlery and facilities ; Value: Bargain; Service: Go the extra mile; Cleanliness: Beautiful; There is a run that connects to the main chair lift 'village' virtually on the door step

10/10 Excellent

Russell, Australia - VIC - Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home, Outstanding; Value: Fantastic; Service: Remarkable, Outstanding; Cleanliness: Pleasant;

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lingfei

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kim, Australia - NSW - Regional NSW

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Good, Good kitchen & livingroom; Value: Affordable; Service: Welcoming;

10/10 Excellent

Deanne, Australia - VIC - Regional VIC

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Outstanding, Aldi coffee machine!; Value: Fantastic; Service: Remarkable, Go the extra mile, Very Friendly; Cleanliness: Spotless, Immaculate;

4/10 Poor

Brent, Australia - VIC - Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities
Facilities: Bare minimum; Value: Over-priced; Service: its like self serve camp; bring your own bedding