Horseshoe Lake Hotels, Hughes

"Room- it was disappointing, especially after $500/night for the room.. to have to pay $6.00 for a bottle of water… That first bottle of water should be complementary… Elvis would be very disappointed. If you are going to leave a “baby size soap” Please provide a soap dish to put it in.. As the Guest House in Graceland is the second most visited landmark in the United States… These small little trivia things could make the difference between a four star/ a five star. "

"Doors slamming all hours of the night and then the housekeeping staff doing the same thing very early in the morning made it an awful stay. I do not recommend going here unless your only goal is to gamble."

"My experience with the front desk staff was that they were very friendly, nice and helpful . . . when they could be found. While the rooms were very clean and neat, I wasn’t happy when I found the handicapped accessible room I requested had a standard bath tub/shower set up. The only visible safety feature I saw in the entire room was a metal handle bar for occupant safety when entering/exiting the bathtub. I expected the beds to be lower in height for easier access. In fact, the extreme height of the beds themselves made it very difficult for me to get my handicapped wife safely into the bed without significant physical effort on my part. I am 5’-11” and I myself could not simply sit down on the bed unless I first climbed into it. "

"Great stay as always"

"Great service"

"I learned something about brand loyalty on this trip. I see Drury and just book it without research. That won't happen anymore. Loud. So loud. We did not sleep. Our room's window was street facing and we heard every car. However, those sounds were muffled when our air conditioning made several screams for maintenance every 10 minutes or so just as you though sweet sleep was near. Thought you might enjoy the free happy hour or breakfast? Hope you like Disney crowds and wait times."

"Front desk lady was extremely rude! Both elevators were broken. The stair well was flooded. Very disappointed with this stay all around! "

"Room and resort is dated but still clean and functional. Stayed 3 nights and had a great time. Location is great with no one around. "

"It is nice and quiet breakfast looks good"