Hormiguero Ruins Tours and Activities

Overall nice hotel, nice rooms, good food. I booked rooms with breakfast for 1 (per room). Same rates same booking. The front desk seemed confused about it but after printing my booking off said it was ok. In the morning 2 breakfasts were covered and two only had $15 vouchers. Hotel staff were very unhelpful trying to sort it and said “it’s a third party booking you have to deal with them” and seemed satisfied with that. It’s been a week now and lots of back and forth with Expedia. Still unresolved. Will be considered a great stay overall if this breakfast is covered as it was advertised, booked and paid to be all included. But still the hassle is no fun.

Stayed in King Room, comfortable bed, good size room with natural light. Staff friendly and helpful

super unhelpful with family emergency, never responded with any actual help. useless front desk. overall would not recommend