Horizon Specialty Hospital Of Henderson Tours and Activities

The property is very clean,the place is quiet and the staff is very friendly.Lots of restaurants catering for all ethnic people .What I did not like is that there is no microwave or a small refrigerator for guest to use.Instead there is .a mini bar stocked with alcoholic beverages on sale.Fine for those who use it but what about the people that don’t.I really did not like the idea that there was not a small fridge in the room that I stayed in

We were very disappointed in our recent stay at this property. Upon check-in we were notified that the room we had booked was a private property and that we would not be getting daily house keeping done, and anything needed in the room once we were there needed to be requested. Hotel check in time is 3:00pm our room was not ready until 4:30pm. Once we arrived to our room, the kitchen sink was wobbly and did not work properly, the laps in the sitting area only had one that worked, the wall tv was crooked, the safe in the room did not work and the light in the closet did not work either when the door was opened. I have video's of all of this. We were extremely disappointed with the room and couldn't believe this was what was being offered as a place to stay for guests. When asked what could be done they said nothing as it was a privately owed room and not apart of the hotel, which we were not aware of and no where did it say when we were booking that it was a privately owed room and I have booked hotels off of expedia several times and have never run into this issue before. Very unfortunate as we did like the hotel but will not be staying there again.

Fantastic always at the Wynn/Encore Only gripe is they store your credit card on file and instead of one single pre-authorisation, they are constantly pinging the card, and if you've got a non-US card, that can put a security block on the card. Which can be annoying.