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"I love staying here, it’s my go to place. I was a little disappointed this time, stayed in room 22 on second floor. Room was clean, but the window was not able to stay open, so it was unbearably hot in the room, and just got hotter at night. It could do with at least two more plug sockets, as two were taken up by the fans we had to plug in and have on continuously. The bed was a little firm for our preference, but others may prefer that. Staff were lovely and helpful as usual. I will be returning but maybe ask not to have that room again. And I’d like to try the breakfast next time too… always smells amazing. "

"Fabulous "

"It was a clean room, with a beautiful white duvet cover, and white towels in the bathroom. The breakfast is in a cupboard and a fridge and is a fine breakfast, with bread, yogurt, jams, and cereal, with tea, coffee, hot chocolate. The Candlesticks is very different, which is lovely."

"Parking was great, easy to access, check in was simple and quick. Room was okay, no shaving plug in bathroom to charge toothbrush which for us unfortunately needed charging. The biscuits were a nice touch as they were freshly made. Milk for tea and coffee limited and we had to ask for more which was provided by reception. Comfortable bed and we slept okay but no air conditioning, in the summer I can see this being more of an issue. No wardrobe or draws in room apart from a few hangers on the wall so we had to leave our bags packed. Breakfast was nice, you get filter coffee but there is an additional charge if you want a cappuccino which was a first for us. "

"+ polite staff, lovely quirky hotel, - room cold, unable to regulate heat quick staff response by putting heater in room. Noise levels unacceptable from beer keller two doors away playing loud muic until 2am. Rang desk at 1.30am who informed me they don't usually stay open that late but their opening hrs state otherwise. Kitchen extractor woke us at 7am that same morning. Windows not double glazed. Awful nights sleep."

"We’ve stayed here before and the hotel was passable. But this time there was no hot water for at least 2 days in half the hotel. The hotel continued to book people into those rooms despite the lack of a basic amenity. This was on top of the food being particularly poor - we saw several meals being sent back to the kitchen. In the end we cancelled the remaining night on our stay and went elsewhere, and we definitely weren’t alone in this."

"Great free parking, clean room and i would stay again."

"Very convenient location. Near a main road yet quiet. Ample parking spaces. Clean rooms although the carpet on the alleyways are coming off. Very good for the price. We arrived to find only 1 set of towel for a party of three but it was sorted out quickly at reception. Would definitely stay again when around the area. "

"Our room was on the top floor. No lift so a few flights of stairs to get there. Room was small but adequate. Bed was comfortable. Breakfast was good. We dined in the restaurant as there wasn't a lot of choice nearby. Hotel was handy for what little Boston had to offer."