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"Lovely Hotel .. Wonderful Staff … close to everything you need in Alnwick.. I will return good value for money"

"reception forgot to place items in the room that I had requested before our arrival but it was resolved promptly"

"I was in The Tack Room, which seems to be fitted out for disabled visitors. 2 single bed, but both too firm to be comfortable for me. Quirky mixture of old and a bit newer, but had charm and character. Very quiet location. Nice breakfast, though sausages were a bit peppery."

"Nice large room, and quiet, although alongside A1. Bed and pillows a little too firm for my liking, and was woken at 1 am by a very noisy group of women thumping and talking loudly down the corridor - not comfortable enough to go back k to sleep again, but the noise was not the fault of the hotel. Generally a good place to stay, nice food and a decent breakfast."

"Accomodation & food - both high quality but overpriced. Staff inconsistent some great, others verging on rude (we felt almost an inconvenience!). Our main issue was with the hot tub. We had booked a more expensive room purely to make use of the hot tub. This was a special treat 1 night stay after cancer treatment. The hot tub was only 34 degrees- not warm enough to use all evening. So, we paid a lot extra for a hit tub we couldn't use. I complained about this during the stay, at check out, and a few weeks later when hotel asked for feedback. I was told it had been passed to management. We have never heard anything back."

"In the middle of a major construction project. Front door was locked when we arrived."

"Great, friendly staff and easy to park and the room was a good size for a single. Only marked as 3/5 as room was above the kitchen extractor fans which were only turned off between 9.30 - 6.00. So if you book as a single remember the earplugs! Would happily return but maybe check booking to ensure it’s not that end of the hotel. Gluten free options well catered for at breakfast but evening options are limited."

"Fantastic building with excellent staff and the food was first class. Really enjoyable stay."

"Entrance to car park is very narrow if you have a big car. Front door closed at 10pm so would have to access from rear of property up steep stairs to fire exit and enter with fob. We were back by 9:45pm and we could not buy a drink as last orders had been called 🙁. But clean, comfortable room and central so would stay again for price."