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"Front desk staff was very helpful. Fast check in. "

"This is the worst hotel I have ever stayed at. They lock the door between the elevator and the lobby at night and there is no one at reception — I have a 6:00 am flight from Hannover and needed to leave the hotel at 3:30 am — I was banging on the door for 10 minutes but there is no one at reception. I almost missed my taxi, except I found a door open at the back and had to walk all around the hotel in the dark pulling my suitcases — I am 77 years old — this is outrageous and reckless — I am furious and will do everything I can to make sure no one stays there in the future — and I will let the Gedenksta Bergen-Belsen know of my horrendous experience "

"Good location, we have had a Nice stay!"

"Very good"

"Just spent one night here but I enjoyed the friendly atmosphere. Nice little bar and a restaurant on site and ample parking."

"Customer service was poor. Went down for breakfast at 9.30 and was all packed away and the staff was eating breakfast. Try to ask for a refund and was told sorry dont speak english "