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Reviews of The Tropical Residence Serviced Homestay

3 out of 5
The Tropical Residence Serviced Homestay
187/9/3 Bach Dang, Ward 2, Tan Binh Dist, Ho Chi Minh City

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 38 reviews" "
Rating 8 - Good. 9 out of 38 reviews" "
Rating 6 - Okay. 4 out of 38 reviews" "
Rating 4 - Poor. 1 out of 38 reviews" "
Rating 2 - Terrible. 1 out of 38 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from Tropical Team on 14 Mar 2020
Thank you for your review

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location-close to airport, outdoor market nearby, lots of street food
Stayed 2 nights in Feb 2020
Response from Tropical Team on 20 Feb 2020
Thank you

8/10 Good

Verified traveller

Stayed 7 nights in Feb 2020
Response from Tropical Team on 16 Feb 2020
Thank you for your review.

6/10 Okay

Kiem

Liked: Staff & service, amenities, property conditions & facilities
No staff for 24 hours Noisy at the low level In the alley good for safety
Stayed 3 nights in Nov 2019
Response from Tropical Team on 16 Dec 2019
Hi Mr Kiem, Thank you for your review. We understand all of your disadvantages. Although the staff dont stay 24/24 in the house, we still have staff come daily, the online team staying nearby. They will be ready in the house for support if required.

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities
Stayed 8 nights in Nov 2019
Response from Tropical Team on 8 Dec 2019
Thank you

10/10 Excellent

Samnang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment with everything you would need to feel at home - Will definitely stay again
Stayed 1 night in Oct 2019
Response from Tropical Team on 24 Oct 2019
Thank you

10/10 Excellent

LuOu, Garden Grove

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 14 days and the place feel just like home. Waking distance to coffee shops, markers, parks and restaurants. Worth the money by staying here and would come back
Stayed 8 nights in Sep 2019
Response from Tropical Team on 14 Oct 2019
Thank you

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
First time staying in an apartment and absolutely loved how easy and efficient it was to gain access to the building. Very happy with cleanliness and friendly staff. Will definitely use again!
Stayed 20 nights in Sep 2019
Response from Tropical Team on 8 Oct 2019
Thank you for your review

8/10 Good

TD&Y, Tokyo, Japan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good looking with white wall and a lot of greens and located in quiet area near airport. The room is really cleaned up for comfortably staying. To airport, only five minutes by taxi. This honestly is one of good choice for staying near airport.
Stayed 1 night in Sep 2019
Response from Tropical Team on 27 Sept 2019
Thank you

10/10 Excellent

Verified traveller

Stayed 7 nights in Aug 2019
Response from Tropical Team on 9 Sept 2019
Thank you for staying with us

6/10 Okay

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2019
Response from Tropical Team on 22 July 2019
Thank you for your respond

8/10 Good

congly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019
Response from Tropical Team on 16 July 2019
Thank you

10/10 Excellent

Phong, Singapore

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatively good location, close to the airport. But a bit difficult for your taxi to find the location. Value for the price at the moment. Seamless check-in and check out, maybe a cons to somebody. Communication was responsive.
Stayed 2 nights in Jun 2019
Response from Tropical Team on 11 June 2019
Thank you and we hope to welcome you again in a near future

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. I can find a silent place anyway.
Stayed 3 nights in May 2019
Response from Tropical Team on 4 June 2019
Thank you and we hope to welcome you soon

10/10 Excellent

Juan, Riverside

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good the owner even speack my langauge (spanish)
Stayed 4 nights in Nov 2018

8/10 Good

THAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Tropical Residence Homestay
This hotel is self sufficient hence why the instructions to get in can be confusing if weary or tired. First to must get the code to get the key room from a type of lock box then you must get another code to get into the building itself. There’s no need to have any receptionist check you in. While we settled in the room that were given, they made a mistake and we had to move to another room but luckily it was right across from each other so no big deal. The area was quiet and residential so mostly locals around. The room was spacious but nothing too special, felt more like a studio, at least it had A/C. I would rate this place an 8 since nothing stood out to me and my SO. The owners were communicative. I would recommend the place if I was in that area again.
Stayed 1 night in Nov 2018
Response from Tropical Team on 10 Nov 2018
Thank you for your review. We apology for this mistake. We will improve the service. We hope to welcome you in a near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Very spacious room, private, nice place to relax. Will come again.
Stayed 1 night in Oct 2018
Response from Tropical team on 22 Oct 2018
Thank you and hope to welcome you soon

10/10 Excellent

kyoungwon

Stayed 10 nights in Dec 2020
Response from Tropical Team on 26 Jan 2021
Thank You Mr Park

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Unterkunft hat keine Rezeption. Man kann VOR, WÄHREND und bei der AB-REISE den Host per Telefon immer Infos einholen. Wohnung ist nicht mehr so neu wie auf den Fotos aber sie ist relativ sauber und wohnlich. Diese kleine Wohnanlage besitzt eine kleine Garage nur für Motorbikes. Die Gegend ist ruhig und man kann hier gut schlafen. Taxi kann bis zum Eingangstor fahren!!!
Stayed 2 nights in Feb 2020
Response from Tropical Team on 15 Mar 2020
Thank You

10/10 Excellent

KOZUE

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
素晴らしい
ホテルの中がお洒落。らせん階段があることで、合理的に部屋を使えました。清潔感もありましたし、1泊しかしなかったけど、数日滞在したかったです。冷蔵庫も綺麗で大きいし、ベトナムに居ることを忘れるようなステキな空間でした。
Stayed 1 night in Feb 2020
Response from Tropical Team on 13 Feb 2020
Thank you

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
여행할때 안정적인 숙소
골목안이라 걱정했는데 차가 들어갈만큼 넓은 골목입니다 택시를 부르거나 지도 주소를 보여주면 바로 찾아옵니다 실내 바닥은 타일인데 틈새 줄눈이 떨어진 곳이 있습니다 인터넷도 되고 유튜브 연결도 되어 있어 tv보기엔 무리가 없습니다 조망은 앞집이 보입니다 욕실은 크기도 크고 깔끔하지만 세면대 근처에 개미가 출몰 합니다. 베란다에 세탁기가 있고 건조대가 있어 빨래 할때 펀합니다. 칫솔 치약 바디타올은 준비해서 가세요. 수건과 세제 워시 샴푸는 구비되어 있습니다. 냉장고 식기 건조기 전자렌지 주방용품 다리미 등등이 구비되어 있어 여행에 편리함을 줍니다 공항에서 멀지 않기 때문에 택시 이용을 추천드립니다 에어컨도 잘나오고 나름 깔끔해서 이용하는데 불편함이 없습니다. 다만 입구에 벨이 없어 전화를 해야 한다거나 미리 연락을 하고 방문하기를 추천 드립니다. 근처에 마트도 있고 쌀국수집도 있고 골목 입구쪽에 반미를 파는 노점상도 있습니다. 아이들과 같이 숙박하기에도 좋을꺼 같습니다. 조용하고 밝아서 좋습니다 사진을 찍은 폰을 잃어버려 입구사진만 찍었습니다
Stayed 1 night in Dec 2019
Response from Tropical Team on 28 Dec 2019
Thank you for your review

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no person in the front however no difficult to enter my room and my room was cleaned everyday
Stayed 2 nights in Dec 2019
Response from Tropical Team on 11 Dec 2019
Thank you

10/10 Excellent

kyoungwon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Tropical Team on 21 Nov 2019
Thank you Mr Park. See you on December

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2박 후기
후기가 없어서 잘 찾아갈지, 머물만 할지 걱정이 많았는데 도착하자마자 너무 맘에 들었어요. 위치가 관광지랑 좀 떨어져있긴 하지만 공항이랑은 가까워서 공항가기 편했습니다. 친절하시고 무엇보다 이 가격에 이 정도 룸컨디션이라니!
Stayed 2 nights in Oct 2019
Response from Tropical Team on 19 Oct 2019
Thank you

6/10 Okay

eizo

トランジット利用
空港近くで便利と思い宿泊。本来は詳しく口コミを書いて皆さんに参考にしてもらいたいがどうせ載らないので書きません！
Stayed 1 night in Sep 2019
Response from Tropical Team on 6 Oct 2019
Hi Thank you for your respond. If you willing to have detial review, please send us via email: the tropical houses or our page: The Tropical Houses. Thank you

8/10 Good

Verified traveller

価格を考えれば良いと思います。フロントがないので何処に連絡したら良いのか困ります。チェックイン予約のメールが来た際、電話番号の記載があったのですがこの番号もつながらなくてチェックアウト時のカギの返却先がわからないので、警備室の机の上に置いた来ましたが、連絡先をきちんとしておいていただかないと困ります。ワイファイのｐａｓｓも何処にも記載がないし、セキュリティの人に聞いた返答の場所に記載がなくて困りました。アメニティグッズ、調理器具がないので自前で持って行かないと何もできませんでした。総合的に値段相当ですね。
Stayed 2 nights in Sep 2019
Response from Tropical Team on 14 Sept 2019
Hi, Thank you for your review. Firstly, I wanna mention that we are not a normal hotel which will have a front desk to support. However, we will have a team to stay at the house and take care all of check in and check out process. We will also provide full check in instruction for guests coming a day before with all information as well as wifi passport. Besides that the hotline is provided and available 24/7 to support if there is any problem during your stay. We understand that the self check in is not convenient for all guests. However, we will try to improve the process and services. Thank you and have a good day Best Regards

4/10 Poor

Dung, 日本

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
セキュリティの甘さがある。設備がきちんとメンテナンスされていない。
Stayed 3 nights in Aug 2019
Response from Tropical House on 18 Aug 2019
Hi Dung, Thank you for reviewing us. We so sorry for bad experiences during your stay with us. Our place is a small serviced residences with a new equipment. All of the building is having security system to protect the security for all guests. Besides that, we will have staff staying nearby for supporting. We will improve the facilities as your recommendation to increase the comfort of guests. Thank you for all of your support and we do apology for your bad experiences. We hope to welcome your back again in a near future

6/10 Okay

Dung, Osaka

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
お湯がぬるい。家具のセキュリティ鍵が閉まらない。天井ファンが少しぐらついている。バスルームのドアが割れている。
Stayed 6 nights in Aug 2019
Response from Tropical Team on 14 Aug 2019
Thank you for all of your comments. We will improve if there is any disadvantage.

10/10 Excellent

WingE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
環境很好 很寬敞~ 附近亦有一些地道的餐廳和街市 可以感受到本地風土人情~ 老闆人也很好~可以用whatsapp容易溝通~ 而且住宿費用也很便宜~
Stayed 3 nights in Apr 2019
Response from Tropical Team on 1 May 2019
Thank you for your review. We hope to welcome you again in a near future

10/10 Excellent

jeaho, 경기도

Liked: Cleanliness, property conditions & facilities, room comfort
공항근처 레지던스
아주 만족했다. 그러나 입 출입시 스텝이 자리를 비워서 불편하기는 했지만.. 내부시설은 쵝오였다. 공항까지 3만동에 갈수있고 위치도 만족스럽다.
Stayed 1 night in Feb 2019
Response from Tropical Team on 2 Mar 2019
Thank you for your review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service
We called and emailed requesting the Late Check-in and there was response and instructions from the Services staff. But when we arrived there was not enough lights in the entrance and the Security Lock is not easy to use or to meet the varieties of customers (or may be we are not customed with that is why we had to ask the Taxi driver to help) and we call the Staff but only with AUTOMATIC MACHINE VOICE.thus We had to move to the nearby Hotel for lodge . Thank you anyway
Stayed 1 night in Feb 2019
Response from Brand Director on 7 Feb 2019
Dear Guests, We apology for those disadvantage from your stay. Firstly, we have to re-confirm that we dont have the front dest due to being the homestay. Hence we have organized a self check in instruction with detail information for guests. We will check again with the staff. If required, please help to send us the email to get the refund for you stay. Thanh you for your understanding and we apology for all of disadvantages.

10/10 Excellent

WEI JIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy and quite place.
Cozy and quite!
Stayed 3 nights in Jan 2019
Response from Tropical Team on 10 Jan 2019
Thank you for your review. We hop to welcome you again in a near future

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super appart/hôtel
Un appart/hôtel très moderne et agréable, on s'est tout de suite senti chez nous ! L'accueil à été très bon, on a seulement eu du mal à trouver la bonne rue, mais on a demandé à des locaux qui nous ont aidé. Super propre, je conseille vivement !
Stayed 1 night in Dec 2018
Response from Tropical Team on 23 Dec 2018
Thank you and hope to see you in a near future

10/10 Excellent

THI THU TRANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nên chọn
Sạch sẽ, đẹp
Stayed 3 nights in Dec 2018
Response from AN Tran on 19 Dec 2018
Cám ơn chị đã chọn bên em. Hi vonhj sẽ được đón tiếp chị trong thời gian tới

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
ナビ通りだと少し迷いますが、 表通りのバイク屋を左に入り2ブロック先の保育園を左折すると突き当たりにありますし、現地の方が迷っていて連れてってくれました。
Stayed 1 night in Dec 2018
Response from Tropical Team on 7 Dec 2018
Thank you for your review. We will work to improve the service and help you to get to the house easier

8/10 Good

Joanna

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
經濟雙人房大勝豪華複式房屋，沒有牙刷提供唷!然後洗髮沐浴用品不夠，老闆沒有補充! 比較愛經濟雙人房!整體比較好
Stayed 1 night in Dec 2018
Response from Tropical Team on 7 Dec 2018
Hi Joanna, Thank you for sending us a review. Due to saving environment, we dont supply toothbrush. For another disadvantages, we will check it again and improve the services. We apology for this inconvenience. Once again, thank you for your support and hope to welcome you in a future.

10/10 Excellent

takaomi

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2018
Response from An Tran on 20 Nov 2018
Thank you for your review. It is our pleasure to service you during your stay with us. Represent for Tropical Team, i hope you had good experiences with us during your stay. We will keep learning and improving our services. Once again, thank you for staying with us and hope to welcome you again in a near future. Have a nice day

10/10 Excellent

Pai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite place and close to the airport.
Location is very close to the airport. About 15mins by walk and 5mins by taxi. The most important is the sound insulation of the house is pretty good.
Stayed 1 night in Oct 2018
Response from Tropical Team on 30 Oct 2018
Thank you for your review. We hope to have a chance to welcome you again in a near future