expedia

Photo gallery

Featured image
Indoor spa bath
Indoor spa bath
Free minibar items, in-room safe, desk, blackout curtains
LCD TV

Guest reviews

4.3/5 Excellent
445 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Free WiFi
Air conditioning
Spa
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationHo Chi Minh City Hall3 min walk
Popular LocationMuseum of Ho Chi Minh City3 min walk
Popular LocationHo Chi Minh City Hall Square4 min walk
AirportHo Chi Minh City (SGN-Tan Son Nhat Intl.)8 min drive

Choose dates to view prices

  • Premier Terrace Signature Double

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsPremier Terrace Signature Double
  • Premier Terrace Corner Twin

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsPremier Terrace Corner Twin
  • Deluxe Room

    Room amenities

    • 25 sq m
    • Sleeps 2
    More detailsDeluxe Room
  • Deluxe Signature Double

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsDeluxe Signature Double
  • Premier Terrace Corner Double

    Room amenities

    • 42 sq m
    • City view
    • Sleeps 2
    More detailsPremier Terrace Corner Double
  • Norfolk Terrace Suite

    Room amenities

    • 63 sq m
    • City view
    • Sleeps 2
    More detailsNorfolk Terrace Suite
  • Premier Terrace Signature Twin

    Room amenities

    • 40 sq m
    • City view
    • Sleeps 2
    More detailsPremier Terrace Signature Twin
  • Deluxe Signature Twin

    Room amenities

    • 32 sq m
    • Sleeps 2
    More detailsDeluxe Signature Twin
  • Premier Terrace

    Room amenities

    • 32 sq m
    • City view
    • Sleeps 2
    More detailsPremier Terrace

About this area

Ho Chi Minh City

In the city centre, Norfolk Hotel is in Ho Chi Minh City's District 1 neighbourhood, an area with good shopping. Saigon Square and Ben Thanh Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Saigon Zoo and Botanic Garden and Dam Sen Water Park. Saigon Skydeck and Saigon Superbowl are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Our guests appreciate the hotel's central location.
View map
Popular Location

What's nearby

  • Ho Chi Minh City Hall - 3 min walk
  • Museum of Ho Chi Minh City - 3 min walk
  • Saigon Square - 4 min walk
  • Ho Chi Minh City Hall Square - 4 min walk
  • Ben Thanh Market - 6 min walk

Getting around

  • Saigon Railway Station - 10 min drive
  • Ho Chi Minh City (SGN-Tan Son Nhat Intl.) - 8 min drive

Restaurants

  • Corso Steakhouse and Bar — 1 min walk

About this property

Norfolk Hotel

4-star Ho Chi Minh City hotel in District 1, walk to Saigon Square
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a spa tub, a sauna and 24-hour room service. All 104 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, along with 24-hour room service and LCD TVs. Other amenities available to guests include free newspapers, free local calls and free bottled water.
Norfolk Hotel offers 104 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: VND 350000 for adults and VND 175000 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Dry-cleaning service
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • 2 meeting rooms
  • Business centre

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in reception

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • Free newspapers
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in between 2:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 750000.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 350000 for adults and VND 175000 for children (approximately)
  • Airport shuttle fee: VND 1280000 per vehicle
  • Rollaway bed fee: VND 750000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser
Each guestroom is kept vacant for a minimum of 24 hours between bookings
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Norfolk Hotel Ho Chi Minh City
Norfolk Ho Chi Minh City

Frequently asked questions

Can I cancel my reservation for free at Norfolk Hotel and receive a full refund?
Yes, Norfolk Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Norfolk Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this property?
This property doesn't offer parking.
What time is check-in at Norfolk Hotel?
Check-in is from 2:00 PM to midnight.
What time is check-out at Norfolk Hotel?
Checkout is at noon.
Does this property provide a shuttle to the airport?
Yes, there's a shuttle from the airport to the hotel. A fee of VND 1280000 per vehicle applies.
Where is Norfolk Hotel located?
Located in District 1, this hotel is steps away from Taka Plaza and Museum of Ho Chi Minh City. Saigon Square and Ho Chi Minh City Hall are also within 5 minutes.

Guest reviews

Overall score and ratings for Norfolk Hotel

4.3
Excellent
5 - Excellent
198
4 - Good
197
3 - Okay
34
2 - Mediocre
7
1 - Poor
9
4.4
Cleanliness
4.5
Service and Staff
4.5
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Nice environment. Classic Decoration. Good breakfast

Stayed 1 night in Mar 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 5 nights in Feb 2020

3/5

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Good location Hotel

    Hotel Staff were all extremely courteous & helpful. Rooms were clean and comfortable. Only negative comment was the Hotel.com website did not state that the room was windowless for the Superior Signature Room which was why I booked this higher level room. Only for the Superior Room it mentioned windowless. Website need to reflect that for the other rooms that are also windowless.Hotel location was ideal for us with shoping centres and restaurant/cafes all withiin walking distance

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 6 nights in Dec 2019