Check COVID-19 restrictions.

Find out moreOpens in a new window

Norfolk Hotel

Photo gallery for Norfolk Hotel

Featured image
Indoor spa bath
Indoor spa bath
Free minibar items, in-room safe, desk, blackout curtains
LCD TV

Overview of Norfolk Hotel

Norfolk Hotel

4 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment
117 Le Thanh Ton Street, District 1, Ho Chi Minh City

Explore the area

  • Popular LocationBen Thanh Market6 min walk
  • Popular LocationBui Vien Walking Street12 min walk
  • Popular LocationPham Ngu Lao Backpacker Area12 min walk
  • AirportHo Chi Minh City (SGN-Tan Son Nhat Intl.)8 min drive

Choose dates to view prices

About this area

Ho Chi Minh City

In the city centre, Norfolk Hotel is in District 1, a neighbourhood in Ho Chi Minh City with good shopping. 30-4 Park and Tao Dan Park reflect the area's natural beauty and area attractions include Saigon Skydeck and Pham Ngu Lao Street. Saigon Zoo and Botanic Garden and Dam Sen Water Park are also worth visiting. Spend some time exploring the area's activities, including outlet shopping. Guests appreciate the hotel's central location.

What's nearby

  • Ho Chi Minh City Hall - 3 min walk
  • Museum of Ho Chi Minh City - 3 min walk
  • Ben Thanh Market - 6 min walk
  • Bui Vien Walking Street - 12 min walk
  • Pham Ngu Lao Backpacker Area - 12 min walk

Restaurants

  • Corso Steakhouse and Bar — 1 min walk
  • Chuck's Burgers - 2 min walk
  • Trung Nguyen Legend - 2 min walk
  • Somtum Der HCMC - 2 min walk
  • Rơm BBQ - 3 min walk

Getting around

  • Saigon Railway Station - 3 min drive
  • Tan Binh - Tan Son Nhat International Airport (SGN) - 8 min drive

About this property

Norfolk Hotel

4-star Ho Chi Minh City hotel in District 1, walk to Ben Thanh Market
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a spa tub and 24-hour room service. All 104 rooms feature thoughtful touches such as minibars (stocked with some free items) and bathrobes, along with 24-hour room service and LCD TVs. Other amenities available to guests include free newspapers, free local calls and free bottled water.
Norfolk Hotel offers 104 forms of air-conditioned accommodation with minibars (stocked with some free items) and a safe. LCD televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a spa tub, a sauna and a fitness centre.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–9:30 AM on weekdays and 6:00 AM–10:00 AM on weekends: VND 350000 for adults and VND 175000 for children
  • 1 restaurant
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Fitness centre
  • Sauna
  • Hot tub
  • Steam room

Family friendly

  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • English
  • Vietnamese

Business services

  • Business centre
  • Meeting rooms - 2

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Premium channels

Food and drink

  • Free bottled water
  • Free minibar (some items)

More

  • Desk
  • Free local calls
  • Free newspapers
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property will be closed from 22 February 2021 to 31 December 2021 for renovations and will resume operation once the renovation is complete (completion date subject to change).
 

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 5 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for VND 750000.0 per day.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: VND 350000 for adults and VND 175000 for children (approximately)
  • Airport shuttle fee: VND 1280000 per vehicle
  • Rollaway bed fee: VND 750000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No on-site parking is available
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Norfolk Ho Chi Minh City
Norfolk Hotel Ho Chi Minh City
Norfolk Hotel Hotel
Norfolk Hotel Ho Chi Minh City
Norfolk Hotel Hotel Ho Chi Minh City

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 197 out of 444 reviews
5 - Excellent 44%
Rating 4 - Good. 197 out of 444 reviews
4 - Good 44%
Rating 3 - Okay. 34 out of 444 reviews
3 - Okay 8%
Rating 2 - Poor. 7 out of 444 reviews
2 - Poor 2%
Rating 1 - Terrible. 9 out of 444 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.2/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice environment. Classic Decoration. Good breakfast
Stayed 1 night in Mar 2020

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Feb 2020

3/5 Okay

Stayed 2 nights in Jan 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location Hotel
Hotel Staff were all extremely courteous & helpful. Rooms were clean and comfortable. Only negative comment was the Hotel.com website did not state that the room was windowless for the Superior Signature Room which was why I booked this higher level room. Only for the Superior Room it mentioned windowless. Website need to reflect that for the other rooms that are also windowless.Hotel location was ideal for us with shoping centres and restaurant/cafes all withiin walking distance
Stayed 3 nights in Jan 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2019