6/10 Okay
Jimmy
Travelled with family
28 Feb 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
I would give a better rating if the design of the bathroom would provide a place for soaps and stuff, instead we had to put them on the floor. The shelf for the towels was small and located at a very inconvenient spot of the bathroom where it should be near or within reach of the shower door. It blocks the mirror when you had hanging towels.
The carpet was old and dirty as we can clearly see a stained spot on it.
Unless you requested, I think the bed sheets would probably never replace. They simply straighten them back into place. I noticed there were yellow spots (possibly stain from urine) appeared on several parts of the bed sheet which I wouldn't dare to find out what exactly it was. So when the room service went through the room on the first few nights I noticed the stain spots were still there. After several nights staying in the same room, I was happened to be in the room when the service folks came in to straighten up the beds so I know they don't change them. I had to specifically requested them to change the bed sheets then yes they changed them afterward. For this reason, I'm sorry that I can't give them any better than 2 stars rating for the facility and cleanliness of the hotel.
Jimmy
Stayed 5 nights in Feb 2024