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Reviews of Lily's Hostel

2 out of 5
Lily's Hostel
35/5 Bui Vien Street, Pham Ngu Lao Ward, District 1, Ho Chi Minh City

Reviews

8.4

Very good

Rating 10 - Excellent. 52 out of 110 reviews" "
Rating 8 - Good. 38 out of 110 reviews" "
Rating 6 - Okay. 11 out of 110 reviews" "
Rating 4 - Poor. 6 out of 110 reviews" "
Rating 2 - Terrible. 3 out of 110 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay.
We stayed for 5 nights, and though it was near a loud street that did not bother us. We had a noisy room, but Lilh offered to swap us to a quite room on the other side free of charge. We continued with the original room because we are heavy sleepers and it did not bother us. Lilh was extremely helpful and often responded on WhatsApp within 1 minute. She even called our tour company when they were running late and offered to print our visa's. She offered to help us book buses and tours, but we had already arranged this the night before. A lovely stay
Stayed 5 nights in Mar 2023

10/10 Excellent

Shona

Travelled with partner
Liked: Staff & service, property conditions & facilities
Linh is a fantastic host. The room was clean and comfortable, hot shower, fridge, kettle. Be warned the area is very noisy late into the night

8/10 Good

Paokee

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Awesome location. Its on a noisy party street what i like. If u don't like music and stairs don't stay here. No elevator.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room & washroom Complimentary breakfast
Stayed 1 night in Apr 2019

10/10 Excellent

Derik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, staff, cleanliness. Great Hostel
Probably the best hostel I have every stayed at. We stayed 5 days without any issues. My wife and I had a private room with private bath (asian shower, western toilet). Good Wifi. (seperate wifi for each floor) Super clean in the room and throughout the hostel. Bed was Asian Firm (hard) and pretty big. I like softer but that is a preference. I really enjoyed the breakfast as a Vegan, but all diets had options. Good prices for water, drinks, snacks and beer (very close to the prices at the connivence stores and drinks were always cold) . Location was 20 meters from the walking street (party area), but somehow, tucked in the ally, it was really quite at the hostel. Lily and staff are so nice and helpful. Highly recommended!
Stayed 5 nights in Jan 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2019

10/10 Excellent

Jenica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tucked away and quiet!
VERY QUIET!!! Orginally I was afraid Bc I pulled up and it was full on weekend party mode on the Main Street- loud music and bats. I was pleasantly surprised how quiet it was. Staff was so friendly and nice and helpful and the breakfast was great!
Stayed 2 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very nice hostel near bars
The property was very clean. It was obviously newly renovated, new paint, new walls, new floors. Staff were nice. Breakfast was ok. wifi was fine. The employee took me to the bus stop on her motorbike.
Stayed 1 night in Nov 2018

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I'd stay again
pretty good, close to the walking street but down an ally so quiet.
Stayed 1 night in Jan 2018

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2018

10/10 Excellent

paddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2018

8/10 Good

Patrick, Seattle, WA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, Can be a little noisy
This hostel is located just off what they call the walking street. So the location is really nice, and it is only about 10-minute walk to most of the HCMC central sites. The hostel was very clean, and the staff was really helpful. I think the only minor downside is that it can be a little noisy even though you are off the main drag. It wasn't a major issue though.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice stay for a good price. Clean. Helpful front desk. Good location.
Stayed 2 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2017

4/10 Poor

sanjeev

Disliked: Cleanliness, property conditions & facilities, room comfort
Very small and comjusted
Stayed 1 night in Sep 2017

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hostel
While at Lily's I stayed in a private room and a nine person dorm; both settings were clean and comfortable. The staff was great!
Stayed 2 nights in Aug 2017

8/10 Good

Mel, christchurch, NZ

Liked: Cleanliness, staff & service
Great Staff
Great, friendly hotel down quietish alley way off the backpacker main drag. We are in the 40-50 age bracket, and if we came back to HCMC probably wouldn't stay in this area again. Very loud, busy, touristy and currently most of the pavements are being dug up. But this is no reflection on our stay at Lily's. the staff were so lovely and kind, the breakfast was great and our room very clean. Beware the staircase is a bit tricky though - steep and twisty! Would recommend.
Stayed 3 nights in Jun 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Functional budget accommodation
Hostel has minimalistic decor and is conveniently located in a quiet street off the backpacker area. But it feels relatively old and not as comfortable as some of the similarly priced hotels in the area. Lighting is pretty dim.

10/10 Excellent

Arveen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

KAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great central backpacker stay!
We stayed in Bed Station, just across from Lily's with same owner. It was newly remodeled and our room was a loft and large like King bed on lower level. It was perfect for my granddaughter and I, giving us each a little privacy, good shower, though small bathroom/efficient. Great for meeting 20yearolds travelers/fit her well! Staff on the spot/airport transfer effortless and inexpensive, good breakfast! Big plus was quiet alley and great restaurants nearby

2/10 Terrible

Verified traveller

Disliked: Staff & service, room comfort
staying here had me in tears. AVOID THIS ONE!!!
Please do not stay here. After a 36 hour train ride I was looking forward to our private room we booked here. When we arrived they notified us that they cancelled our booking and did not have a private room available for us anymore. The front desk agent offered to put us next door in their corresponding hostel dorm. there was a miscommunication that we wouldn't have to pay for the night (our understanding) and that they would move us to the private room the next day. Exhausted, we agreed. The next day to our surprise they were asking us to pay for the dorm. After arguing for a little we asked to speak to the manager or owner. She refused to talk to us. To make matters worse, the front desk agent was going to have to pay for our room if we didn't. Long story short, we ended paying for the room (the front desk agent Told us he would slowly send us our money back when he could afford to which we promptly denied... the owner should be out of pocket not this poor man). Slightly annoyed by the situation we went back to our room. The private room itself was dingy (the dorm was actually nicer). And no wifi! The wifi did not work at all. They also did our laundry and ruined my favourite white shirt. There were brown stains all over it. Again, the manager/owner wouldn't talk to me. I had to go hunt her down. When I found her she was rude and unapologetic. She started yelling at me in Vietnamese. I have never been treated so awful... I went back to the room and cried. Stay away!!!!

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean and helpful!
Staff were very helpful with bookings and recommended excellent tours. The hostel serves a tasty fresh made to order breakfast and amazingly coffee. It is a popular place so book ahead - I had to move rooms for for second night because I didn't book it ahead of time. The stairs aren't steep and narrow so be mindfulness if you have mobility issues or a giant backpack.

10/10 Excellent

Alex, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great helpful staff, clean and central location! Would recommend to anyone

10/10 Excellent

Casey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely guesthouse in great location
This was a really great place to stay in the centre of HCMC! Location is close to all the main attractions and a very reasonable price. Family and staff that run this little guesthouse/hostel are very friendly and welcoming. The room was decorated nicely and as it was shown in pictures. Air conditioning in the room may have also saved my life. Comfortable and relaxing. Just what was needed!

10/10 Excellent

Igor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, clean and great staff!
I originally booked for Lily Hostel, but for some booking / room issue I ended up at the Bedstation hostel, which is a new building / extension of Lily's hostel. Location is excellent, on District 1. Rooms are clean and cozy with separate toilet and shower. Lily was very friendly and helpful, giving me tips about where to eat or booking my bus to my next destination. She makes you feel like home!

10/10 Excellent

Brian and Zarri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hostel very close to everything
Hostel was super clean and cute. Good shower and bathroom too. Lily was amazing. Helped us book our flights and tours and catered to eveything we needed.Cannot recommend highly enough.

8/10 Good

DONG IK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough if you need to save your budget
I used Cozy dorm room, It was clean and quiet to stay enough.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lily's hotel
Great location, staff are all friendly and helpful. Perfect start to stay in Vietnam.
Response from LiLy's Hostel Team on 15 Aug 2016
Thank you so much for your stay! We hope see you here again next time!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicely located at the lively Bui Vien street and yet offer peace and quiet for a good rest, with very clean and comfortable family room. Staff is friendly and helpful with booking local Mekong day tour which was perfect and at a great deal too.

8/10 Good

Trish, NZ

Liked: Cleanliness, staff & service
Cute Hostel in the centre of the city
Lily's hostel is a quaint little hostel with a lovely family feel, friendly helpful staff, cute decor and clean and tidy. The bathrooms were quite small and beds a little on the hard side but overall a great place. Great location right in backpacker central but location down the lane meant it was quiet and peaceful. The staff ensured we were well looked after, organised airport transfers, and fabulous Meking Delta trip

10/10 Excellent

DMKK, Matsusaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value
We stayed in Lily's Hostel for 3 nights in April. They picked us up at the airport ($13) and waited for us, even though our flight was delayed for over an hour in a "holding pattern" over the airport. Then, although we arrived very late at night, we were upgraded to a quad room (room 302) instead of the triple we paid for, for 2 of the 3 nights. The room was spacious and everything was clean and white. Unfortunately, in 302, there is nowhere to store or hang clothing. Our triple room, 204, however, had a large wardrobe. Breakfast was adequate, and the family was so kind to our two young sons. Wi-fi was throughout the building, but we couldn't connect to it when we moved rooms to 204 for some reason. It was a very quiet place to stay, even though it was just off Bui Vien street. We were allowed a late check-out for free and were driven back to the airport for $10. All-in-all, it was a very pleasant stay, and I cannot fault the staff, the facilities, or the location.

4/10 Poor

Jessica, Manhattan, NY

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Hostel tucked away from the Main Street.
This hostel was ok, I was on the 2nd floor in a private room (#202) & it was unbearably hot!! The cute yellow air con didn't seem to work well (even w/the bathroom door closed). It made my stay uncomfortable, as HCMC was very hot during my few days there. The older lady that cooks the breakfast in the morning is not friendly at all. I witnessed her flip out in Vietnamese to another co-worker when one guest politely asked for condensed milk for her coffee. There's a guy from Korea that works the front desk who is awesome! He's knowledgable & has lived all over the world, listens to some great music & provided great info. on where to eat (Saigon Vegan) & what to do (Tunnel Tour). I met other friends in HCMC that paid the same or even less on the same street & had a better experience. The young kid that is there is very polite & works vsry hard. I met Lily once & she was pleasant enough. The good news-the room was clean, no bugs or mosquitos. I think if I visited Saigon again I would stay in another place.
Avoid Room 202-HOT!!!

8/10 Good

Philippe, Manila, Philippines

Liked: Cleanliness, property conditions & facilities, room comfort
A happy surprise
As a first-time backpacker abroad, I and my group were pleasantly surprised to find out that we shared the room with other occupants, who were very nice and even became acquaintances of ours. The rooms were homey; the food served for breakfast was okay, although the waitress/cook had a tendency to be grouchy early in the morning. Anyway, the hostel administrator facilitated the Cu Chi Tunnels tour for us, and it was all good!

8/10 Good

Elisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely
Lily's hotel is cozy and very welcoming. Lyn was very kind and always trying her best to help you and make you feel comfortable. The rooms are clean and the bunk beds are comfortable. Great location, right in the middle of the backpacker's area but away from the noise (in an alley).

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet hostel in busy area.
We had a great time in Ho Chi Minh. The hostel located in a busy area, but still quiet... Hotel staff was very friendly, dorms and bathroom were clean!

10/10 Excellent

alan, london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
right in the centre of district 1
in a little allyway just off a main street in district 1, we were in walking distance of nearly everything! Room was a tad on the small side but still more than enough, beds were clean and comfy and has a good clean air con machine. Hotel staff were friendly and helpful whenever we asked for any help.

10/10 Excellent

paige , scotland, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location near to restaurants and bars
Brilliant comfortable stay, very helpful and friendly staff. Great breakfasts and very clean room and overall hostel! Would definitely come back

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerat hostel
A great hostel with very friendly and helpful staff, excellent location and comfortable beds.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and location!
The staff here is amazing. The guy at the front desk is possibly the nicest person you will ever meet. He booked a bus ticket for us, which we then canceled and it was a pain, but he was so nice about it. Also great location. He was very sweet about everything and doesn't get upset if you come home late and he has to wake up to answer the door. I'm not sure when he ever sleeps.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb! Two thumbs up! :) Great and friendly staff. :)

8/10 Good

Tharika, Melbourne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in a good location
Staff very helpful, clean rooms and good service. We were leaving very early the next morning and they woke up to prepare us breakfast for take away. Definitely recommend this place.

8/10 Good

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for one night in the dorm and it was great! Comfortable beds, very friendly staff, and flawless airport pickup organized by the hostel. Would recommend!

8/10 Good

Elizabeth , Melbourne, Australia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
The staff are lovely. The hotel is clean. Air con in room is a blessing. A little hot in the common areas. Beds are hard but this is common everywhere in vietnam. The shower is hot and good water pressure. Very quiet at night so no problem sleeping. Overall we enjoyed our experience in a double private room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean hostel. Stuff were very friendly and helpful (they booked a bus to Mui Ne for us). Breakfast was good too.

8/10 Good

I am Arun from , Deshpande

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Nice and fantastic experience. Very good location and couple of good Indian hotels. Breakfast needs to be improved. Staff was excellant and always willing to help you in how and where to go. Will definitely visit again and strongly reccommenf for traveller's.

10/10 Excellent

Balqis, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super close proximity to the streets and market
The hotel staffs are very friendly, super helpful and speaks really good english; something that travellers do put high importance in. We spent our time there not needing to flag a taxi as the location is very convenient to go to Ben Tahn market and Taka Square. The room is well furnished and very clean. Me and my girlfriends super love this hostel and would totally recommend it to travellers out there !!

10/10 Excellent

Petya, Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very home-like!
Very nice home-like place at a good location. The set back from the busy street provides more peace and quiet. The room was cleaned daily and the owners were really nice and helpful.