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"The hotel has a great location and overall offers a pleasant stay. However, the non-refundable cancellation policy is quite restrictive. Additionally, while some staff members are warm and friendly, others could be more welcoming and approachable, as their lack of hospitality and warmth was noticeable at times."

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"We would highly recommend this hotel. We had a very comfortable, relaxing stay. Breakfast was plentiful and all freshly cooked. Our room was spacious, and very close to the spa, late afternoon swims and relaxing in the sauna and steam room was a luxury. We ate each evening in the dining room lots of choice, staff were very attentive and food was delicious. "

"Visited this hotel 10 years ago. Was so fresh back then and clean. Now real bad. Property needs full overhaul. Bath overflow was disgusting. Black hair like material sticking out. Windows dirty and surrounds cracked. Very disappointed"

"Easy parking, good clean room, pleasant helpful stuff and very good food. "

"Ok"

"Carpets and famous wine tower in need of a refresh but still an excellent solution for travellers. The bar and restaurant staff are 5* friendly and efficient "

"Excellent standard and replenishment ofmprosuct, loads of space too"

"We found the entire hotel clean and very well presented. Staff were helpful, parking is very convenient "