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"The location is super convenient! Walkable from Interlaken West and there are buses that bring us to different towns. Reception is very helpful in our enquiries Room is clean and spacious too. Only a minor feedback is pillow is too soft for my preference. Will stay here again"

"I love this hotel! It’s spacious and very clean! The host was quick and very responsive. "

"Wonderful experience. Room was clean and perfect for our family. Fan and drying rack were added bonuses my family utilized. Staff was wonderful. Pool was a hit with the kids! "

"Wonderful staff, unique hotel"

"Very clean. Has a large communal kitchen and lovely lounge/living room. Wonderful roof with tables and chairs overlooking the whole Bern! I loved it "

"no kettle, no mini bar, no AC, too hot, no safe to keep valuable stuff, only one plastic bin without bin liners in bathroom, towers are clean, bang average breakfast. Fair enough it's not that expensive even it's very close to train station and loctaion is spot on, But should have been better, Staff are so laid back, shown not much interest, will look elsewhere next time"

"Love the location, traditional feel hotel"

"Very convenient location and room is clean and new! "

"This is a legitimate 2-star hotel. Whoever qualified it for a 4-star hotel made a joke. To start with, there is no refrigerator in the room. Not even a tiny one. The bedding is another joke. A pillow is about 3 cm (a little over an inch) thick, with nothing but lumps inside. I had to ask for 2 more pillows to get it to be of any neck support. I also had to ask for additional 2 blankets as the one provided was too thin. I had to use one of the blankets to cover the pillow stack so that I don’t feel the lumps. In the bathroom: no body lotion provided. No conditioner for after shampoo use. The single container in the shower says: Hand, hair, and body wash. Same container by the sink. No shower cap or vanity kit. The overall look of the room—shabby. Avoid by all means. "