Ratings based on 581 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia-Verified Reviews
by A verified traveller
Posted 18 Dec. 2019
The staff are super friendly, the hotel is very beautiful and comfortable in a very central location.
Comment from Hotel Management
18 Dec. 2019 by Customer Service Hotel Posada del Lucero., Hotel Management
Thank you very much for your kind comments! Referring to the professionalism of our staff and services fills us with satisfaction and encourages us to continue working on further improving towards Total Excellence. We hope to be able to attend you again in your next visit to Seville.
Cordially, Customer Service Hotel Posada del Lucero.
by A verified traveller
Posted 30 Nov. 2019
Good location and very friendly and helpful staff, plenty of choice for breakfast, enjoyed the roof top bar.
Comment from Hotel Management
3 Dec. 2019 by Customer Service Hotel Posada del Lucero, Hotel Management
Thank you for your great comments! We are delighted that you enjoyed the experience with us.
We are here for whatever you want, whenever you want to return to Seville.
A warm greeting from all the hotel team.
Cordially, Customer Service Hotel Posada del Lucero.
by A verified traveller from Melbourne, Australia
Posted 29 Nov. 2019
Excellent location. Staff very helpful with good English skills. Amenities well maintained. Not really a criticism but access to a gym would have been nice.
Comment from Hotel Management
3 Dec. 2019 by Customer Service at Hotel Posada del Lucero, Hotel Management
Hi, it’s an honor to receive your kind comments and ratings. Of course, we will take care of your improvement proposal and we appreciate your high valuation of our services and the recommendation that this means for other travelers. We hope to return to your visit whenever you like.
Sincerely, Customer Service at Hotel Posada del Lucero.
by A verified traveller
Posted 18 Nov. 2019
One of our two rooms was freezing cold and there was no heat.
I have emailed the hotel three times asking them if they can mail me the phone charger cord I forgot in room P6 but gotten no response.
Comment from Hotel Management
18 Nov. 2019 by Customer Service Hotel Posada del Lucero, Hotel Management
We deeply regret your dissatisfaction and apologize for the incidents you comment on. We take note of your comments to improve and debug responsibilities. We hope that if you decide to return on another occasion, we offer you the best of services, as is our custom.
Cordially, Customer Service Hotel Posada del Lucero.
by A verified traveller
Posted 12 Nov. 2019
Very modern rooms but no sound proofing and minimal facilities in the room, we had a full length mirror in front of the bathroom in a corner with no lighting. Check in time of 4pm was also a bit late for us.
Comment from Hotel Management
13 Nov. 2019 by Customer Service at Hotel Posada del Lucero, Hotel Management
It’s an honor to receive your kind comments and ratings. Of course, we will take care of your improvement proposal and we appreciate your high valuation of our services and the recommendation that this means for other travelers. We hope to return to your visit whenever you like.
Sincerely, Customer Service at Hotel Posada del Lucero.
by A verified traveller
Posted 25 Oct. 2019
Stylish,attentive staff,very clean and well maintained
Comment from Hotel Management
25 Oct. 2019 by Customer Service Hotel Posada del Lucero, Hotel Management
Thanks!
We're happy knowing you enjoyed your stay in our Hotel and the visit to Seville.
We are here for whatever you want, whenever you want to return to this city.
A warm greeting from all the hotel team.
Cordially, Customer Service Hotel Posada del Lucero.
by A verified traveller from London
Posted 25 Oct. 2019
Ideal location, all the main attractions are within easy reach. A complimentary bowl of fruit was given on one day and every day of our stay we were brought round 2 little cakes which I think are nice touches. Highly recommend this hotel
Comment from Hotel Management
25 Oct. 2019 by Customer Service Hotel Posada del Lucero., Hotel Management
Dear Dave,
Thank you for your great comments! We are delighted that you enjoyed the experience with us.
We are here for whatever you want, whenever you want to return to Seville.
A warm greeting from all the hotel team.
Cordially, Customer Service Hotel Posada del Lucero.
by A verified traveller
Posted 24 Oct. 2019
Comment from Hotel Management
25 Oct. 2019 by Customer Service Posada del Lucero., Hotel Management
Gracias por dedicar un momento a valorar su experiencia con nosotros en el centro de Sevilla, ha sido un placer. ¡Agradecemos su puntuación!
Atentamente, el Servicio de Atención al Cliente Posada del Lucero.
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Thank you for taking a moment to value your experience with us in the center of Seville, it has been a pleasure. We appreciate your score!
Sincerely, Customer Service Posada del Lucero.
by A verified traveller
Posted 22 Oct. 2019
Great location, good staff, breakfast very good and accommodation excellent.
Comment from Hotel Management
22 Oct. 2019 by Customer Service Hotel Posada del Lucero, Hotel Management
Thanks!
We're happy knowing you enjoyed your stay in our Hotel and the visit to Seville.
We are here for whatever you want, whenever you want to return to this city.
A warm greeting from all the hotel team.
Cordially, Customer Service Hotel Posada del Lucero.
by A verified traveller
Posted 22 Oct. 2019
Fantastic hotel, great central location, love the characteristic of the hotel. lovely spacious rooms. Very clean. friendly attentive staff. Lovely rooftop bar. would definitely go back! Delicious breakfast!
Comment from Hotel Management
22 Oct. 2019 by Customer Service Hotel Posada del Lucero., Hotel Management
Thank you for your great comments! We are delighted that you enjoyed the experience with us.
We are here for whatever you want, whenever you want to return to Seville.
A warm greeting from all the hotel team.
Cordially, Customer Service Hotel Posada del Lucero.