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Reviews of Vessel Hotel Higashi - Hiroshima

3 out of 5
Vessel Hotel Higashi - Hiroshima
2-6-36 Minaga, Higashihiroshima, Hiroshima-ken

Reviews

8.8

Excellent

Rating 10 - Excellent. 130 out of 267 reviews" "
Rating 8 - Good. 109 out of 267 reviews" "
Rating 6 - Okay. 24 out of 267 reviews" "
Rating 4 - Poor. 4 out of 267 reviews" "
Rating 2 - Terrible. 0 out of 267 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Houssam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but little bit isolated. The last bus leaves around 8pm. The staff is very friendly.
Stayed 1 night in Feb 2024
Response from ベッセルホテル東広島 on 25 Feb 2024
Thank you very much for staying at our hotel.We would also like to thank you for your review.There are not many shops around our hotel, but there is a convenience store within a 3-minute walk.In addition, if you are looking for a meal, our hotel also serves dinner, so if you have the opportunity to stay with us again, we would appreciate it if you could enjoy dinner as well.Our entire staff is looking forward to your visit.Vessel Hotel Higashihiroshima Front IMADA (今田)

10/10 Excellent

KARUNAMURTHI

Stayed 4 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It is located across the street from the Higashi Hiroshima JR shinkansen station. The room interior is slightly dated but still good. Breakfast buffet had lots to choose from.
Stayed 1 night in Nov 2022
Response from VESSEL HOTEL HIGASHIHIROSHIMA on 21 Nov 2022
Thank you very much for having stayed at VESSEL HOTEL HIGASHIHIROSHIMA,and Thank you for sharing your review with us.Your favorable comments has warmed our hearts and we will strive for excellence in our service.Our warm hospitality awaits your return sometime soon.VESSEL HOTEL HIGASHIHIROSHIMA Komatsu

8/10 Good

Verified traveller

Stayed 1 night in Sep 2019

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful convenient hotel away from downtown
Room was larger than your typical Japanese business hotel but just as clean and welcoming. There isn't too much around, but there's a 7-11 right next to it and it's just a 1-2 minute walk from the Higashihiroshima train station. It's very quiet, the wifi is good, and there are laundry facilities (or services if you don't want to wash your clothes yourself). There are free drinks in the dining area (coffee, tea, water, juice). Speaking of which, the breakfast was really nice. Not too many western options but there were eggs and sausages with an assortment of breads/pastries. There was also rice, noodles, fish, meatballs, and yogurt, cereal, miso soup, and the aforementioned drinks. A very nice hotel which I would stay again but it always seems to be booked. But for good reason. =)
Stayed 1 night in Jun 2019

10/10 Excellent

samya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outer area of Hiroshima, but this hotel was clean,and comfortable and the rooms much larger than normal Japanese hotel rooms. Railway station a 5 minute walk. No issue at all with friendly staff as well.
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way but nice for a family
Way out of Hiroshima downtown area. Hotel is very clean and nice. Staff is very friendly.
Stayed 2 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Free child policy.
The free child policy is a little misleading. The rooms are designed to accommodate two adults. The free child was accommodated by the addition of a full size roller bed into a room already filled with a double bed. The result was one giant bed. The free child does not get a towel or pillow and is suppose to share the towel and pillow of one of the adults. The fee for the additional items was insignificant, 100 yen per item per day; however, the additional fees weren't explained at the time of booking. The hotel staff were the best. The patiently explained to me at least a dozen times the free child policy before I comprehended what it was. Again they were the best. The in-house restaurant was very good and reasonably priced. The hotel is a "salary-man" hotel for business travelers. This isn't to say it wasn't a nice hotel.
Stayed 5 nights in Jul 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Nice hotel located next to the Shinkansen station with a convenience store right next door. Also has free drinks in the lobby.
Stayed 1 night in Jul 2017

10/10 Excellent

Lev

Liked: Cleanliness, staff & service, property conditions & facilities
Good alternative for Hiroshima staying
The hotel is very close to the Shinkansen station. So if you travel with JR Pass it's just 12 min from the Hiroshima station and could be even more comfortable when any hotel in the city. Great breakfast. The room was bit small for 3 people.

10/10 Excellent

Rob & Ina, London, Ont.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved how close to the train station is was.
Very helpful and friendly staff. Even though we had a language barrier, they tried their best!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Howard R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel with large rooms.
Large room was very similar to a hotel chain in US and was very comfortable and quiet. The only things which we didn't like were the pillows which were so hard and the bed cover which was made of a shiny man made material.

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was worth travelling outside Hiroshima to stay at this hotel.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Very far off from major attractions. Like a budget hotel

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel close to metro
This is an excellent hotel close to metro. Reasonable price. Clean rooms and very good breakfast.

10/10 Excellent

Martin, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
Planning to come back to Japan again. Great hotel and price. ;)

8/10 Good

Vanessa, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but quite far from city centre
This hotel is at the Higashihiroshima JR station, about a 15min ride away from the Hiroshima station where all the interesting things are. The trains run only once an hour so you have to plan your day. Aside from that, the hotel itself is very good. Our room was the biggest we had stayed in during the entire duration of our Japan trip, and you get breakfast included.

10/10 Excellent

Lauren, Auckland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel.
I stayed here solo for 2 nights. It was my first time in japan and it gave a very good impression. The receptionist spoke good English and explained where the free razors and combs etc were. The room was perfectly clean and comfortable and had everything I needed. Having a fridge was great and the bath was awesome. It is 2 minutes walk from the train station to get to the city centre. Train ride takes about 15 minutes. The localation is lovely with the mountains and rice fields and traditional houses out the train window. 711 next door has everything you might need and they speak english too.

10/10 Excellent

severin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Pete Johnson, Hakata Japan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Value
Clean and spacous room and courtious friendly staff

10/10 Excellent

Sammy, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place to stay!
Being in Higashi-Hiroshima, it's not exactly all that convenient, only the Shinkansen connects you to either Hiroshima and beyond, and only Kodama services stop there, with around 1 to 2 trains an hour. However, aside from that, everything else is great! The staff are friendly, the hotel is quite new, room is big according to Japan's standards and there were space to move around! Breakfast was very good with a wide variety. There's nothing much around the hotel except a 7-11 convenience store, so be sure to have your dinner first before returning to your hotel.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I liked it
It was a little out of the way from Hiroshima but the price, room size, and free breakfast more than made up for that. The staff was great and helped out with any questions. I would definitely stay here again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to station
Great place if you hold a jr pass, very close to station. Staff are friendly but basically speaks no English. Breakfast was also great, with selection of Both western and Japanese food

10/10 Excellent

yuha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

TOMOHISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
上の階の音が気になった。 部屋は広くて使いやすい。
Stayed 1 night in May 2024

8/10 Good

???

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊施設は良かったのですがホテル周辺に飲食店が少ないのが残念でした
Stayed 1 night in Feb 2024
Response from ベッセルホテル東広島 くちこみ担当 on 10 Apr 2024
この度は当ホテルにご宿泊いただきまして誠にありがとうございます。お褒めのお言葉を頂戴しましたことも重ねてお礼申し上げます。当ホテルの周辺には飲食店は数少ないですが、当ホテルではご夕食も営業しております。メニューは定食や丼などがございます。種類は少ないですがアルコール類などもございますので、またご来館予定がございましたら当ホテルでのご夕食もご利用いただければ幸いでございます。またお客様のご来館をお待ちしております。ベッセルホテル東広島 今田

8/10 Good

sakiko

Stayed 1 night in Mar 2024

8/10 Good

Miho

Liked: Cleanliness, staff & service
無駄がなかったのでよかったです。
Stayed 1 night in Mar 2024
Response from ベッセルホテル東広島 くちこみ担当 on 24 Apr 2024
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。またクチコミへのご投稿いただき重ねてお礼申し上げます。次回ご来館いただけた際には更なるおもてなしをご提供できますよう従業員一同、精進して参ります。またのご来館を心よりお待ちしております。ベッセルホテル東広島

8/10 Good

Isomura

チェックイン時に 三名の部屋をシングル一名と間違われ、三名の部屋で予約したんですがと 聞き返したら となりにいたフロントの女の人が素早く対応してくろました。 部屋に入ると明るくて いい感じだったのですが、ベッド下に埃がたまっているのは残念です。  その他は 得に気になりませんでした。 駐車場も無料で、出入り自由は嬉しい! 部屋め 
Stayed 1 night in Mar 2024
Response from ベッセルホテル東広島 くちこみ担当 on 24 Apr 2024
この度はベッセルホテル東広島にご宿泊頂き誠にありがとうございました。また、その際の感想をお寄せいただき重ねてお礼申し上げます。お部屋の清掃の件ですが、細心の注意を払い、清掃を行っているつもりではございましたが、ご期待に沿えず大変誠に申し訳ございませんでした。今後、清掃後の点検、確認をより徹底してまいります。ぜひまたのお越しいただけますと幸いです。季節の変わり目、お体ご自愛下さいませ。ベッセルホテル東広島フロント 小松

8/10 Good

Seiji

Stayed 2 nights in Mar 2024

8/10 Good

Ken

Stayed 1 night in Mar 2024

10/10 Excellent

hideko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

yasuhiro, fukuoka-shi higashi-ku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
車での移動として、最高
Stayed 1 night in Mar 2024
Response from ベッセルホテル東広島 くちこみ担当 on 18 Apr 2024
この度は、数あるホテルの中より当ホテルにご宿泊頂き有難うございます。今後も多くのお客様に選ばれるホテルを目指し精進して参ります。またこちらへお越しの際は、ぜひ当ホテルをご利用ください。ベッセルホテル東広島フロント 池田

10/10 Excellent

Maki

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

SAYAKA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Junko

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a Spacious, clean, and comfort guest room in accessible, safe, and quiet environment.
Stayed 1 night in Feb 2024
Response from ベッセルホテル東広島 くちこみ担当 on 10 Feb 2024
Thank you very much for using our hotel hotel.Also, thank you again for giving us your thoughts at that time.We will continue working to become a hotel that will be selected by many people in the future.We sincerely look forward to your visit.Vesselhotel Higashihiroshima

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

??

Travelled with family
Liked: Cleanliness, staff & service
コスパがとにかくすごい。 朝食付きなのに、素泊まりの他のビジネスホテルより格段に安い。 水回りのコンパクトさは仕方ないかな。 お部屋自体はゆったりとしてよい。
Stayed 1 night in Jan 2024
Response from ベッセルホテル東広島 くちこみ担当 on 10 Jan 2024
この度はベッセルホテル東広島にご宿泊賜りまして誠にありがとうございました。また、お忙しい中時間を割いてご投稿頂きました事、重ねて御礼申し上げます。朝食は郷土料理の美酒鍋や広島つけ麺をはじめ、季節ごとのメニューもご用意しております。客室は1ベッドルーム21、2ベッドルームは26とゆったりとお過ごしいただけるスベースをご用意しております。ゆっくりお休みいただけましたでしょうか。また、18時から21時までは1Fラウンジで夕食も提供しております。当日券売機でチケットをお買い求めいただくとご利用できます。1品料理300円から、各種定食も700円とリーズナブルなメニューとなっております。またご宿泊の際はぜひご賞味くださいませ。これからも皆さまに快適にご滞在いただけるホテルづくりにスタッフ一同努めて参ります。又のご来館を心よりお待ちしております。ベッセルホテル東広島フロント 小松

10/10 Excellent

masako

Stayed 1 night in Dec 2023

8/10 Good

Joohyun

Liked: Property conditions & facilities
좀 오래되었지만 주차장 넓고 가성비 좋은 호텔
시설은 아주 오래된 호텔입니다. 위치도 좀 후미진 곳이지만 주차장 넓고, 조용해요. 은근 이용하는 사람들이 많았어요.
Stayed 1 night in Dec 2023
Response from VESSELHOTEL HIGASHIHIROSHIMA on 1 Jan 2024
이번에는 베셀 호텔 히가시 히로시마를 이용해 주셔서 감사합니다. 또한 높은 평가를 받고 감사드립니다.앞으로도 여러분에게 쾌적하게 보내실 수 있도록 스탭 일동 노력하겠습니다.또한 방문을 진심으로 기다리고 있습니다.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from VESSELHOTEL HIGASHIHIROSHIMA on 1 Jan 2024
この度はベッセルホテル東広島をご利用いただき誠にありがとうございます。また高い評価を賜り重ねてお礼申し上げます。これからも皆様に快適にお過ごしいただけますようスタッフ一同努めてまいります。またのご来館を心よりお待ちしております。ベッセルホテル東広島フロント 小松

10/10 Excellent

????

Stayed 1 night in Nov 2023
Response from VESSELHOTEL HIGASHIHIROSHIMA on 1 Jan 2024
この度はベッセルホテル東広島にご宿泊いただき誠にありがとうございます。また口コミへのご投稿もいただき重ねてお礼申し上げます。これからも皆様に快適にお過ごしいただけますようスタッフ一同努めてまいります。またのご来館を心よりお待ちしております。ベッセルホテル東広島フロント 小松

10/10 Excellent

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from VESSELHOTEL HIGASHIHIROSHIMA on 1 Jan 2024
この度はベッセルホテル東広島をご利用いただき誠にありがとうございます。また高い評価を賜り重ねてお礼申し上げます。これからも皆様に快適にお過ごしいただけますようスタッフ一同努めてまいります。またのご来館を心よりお待ちしております。ベッセルホテル東広島フロント 小松

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from VESSELHOTEL HIGASHIHIROSHIMA on 1 Jan 2024
この度はベッセルホテル東広島をご利用いただき誠にありがとうございます。また高い評価を賜り重ねてお礼申し上げます。これからも皆様に快適にお過ごしいただけますようスタッフ一同努めてまいります。またのご来館を心よりお待ちしております。ベッセルホテル東広島フロント 小松

10/10 Excellent

Tomoe

Stayed 1 night in Nov 2023
Response from VESSELHOTEL HIGASHIHIROSHIMA on 1 Jan 2024
この度はベッセルホテル東広島をご利用いただき誠にありがとうございます。また高い評価を賜り重ねてお礼申し上げます。これからも皆様に快適にお過ごしいただけますようスタッフ一同努めてまいります。またのご来館を心よりお待ちしております。ベッセルホテル東広島フロント 小松

10/10 Excellent

Monari

Stayed 2 nights in Nov 2023
Response from VESSELHOTEL HIGASHIHIROSHIMA on 1 Jan 2024
この度はベッセルホテル東広島をご利用いただき誠にありがとうございます。また高い評価を賜り重ねてお礼申し上げます。これからも皆様に快適にお過ごしいただけますようスタッフ一同努めてまいります。またのご来館を心よりお待ちしております。ベッセルホテル東広島フロント 小松

8/10 Good

Masako

Stayed 1 night in Oct 2023