Indoor spa tub

Reviews of LiVEMAX RESORT AKIMIYAJIMA

2.5 out of 5
LiVEMAX RESORT AKIMIYAJIMA
634 Miyajima-cho, Hatsukaichi, Hiroshima-ken

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 85 reviews" "
Rating 8 - Good. 24 out of 85 reviews" "
Rating 6 - Okay. 16 out of 85 reviews" "
Rating 4 - Poor. 7 out of 85 reviews" "
Rating 2 - Terrible. 9 out of 85 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Renee

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Nice location and the island is fantastic. Our room was very run down compared to others who had the same newer areas and views. Very average for the money. Room was traditional which was not mentioned when booking. Had to set up beds ourselves. Not fun after a long day.
Stayed 1 night in Apr 2024

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good opportunity to experience sleeping on futon and onsen

8/10 Good

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and large room. Very few eating options on the island after 7
Stayed 1 night in Oct 2023

6/10 Okay

John, LINCOLN

Travelled with family
Liked: Staff & service
Disliked: Amenities
The traditional Japanese experience was a nice idea, but from the beginning with having to where slippers, that were only one size for all ( much too small for me) it fell short. The room was spacious, the view was a very partial view of the water mostly looking at roof tops and backyards. They included dinner and breakfast and although there were a lot of choices the quality was very bad, worst food experience on our two week stay in Japan. Breakfast looked like they brought out several items from the night before. On a positive note the hotel is close to all the shopping and the Otorii Gate. They don't offer a shuttle from the ferry to the hotel (saw many other hotel shuttles) and the walk is about 15min, so dont bring a lot of luggage! The island is incredible and I will be back, but not at the LiveMax
Stayed 1 night in Oct 2023

10/10 Excellent

Seuga

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing hotel to stay at.
After walking up Mt misen it was a luxury to check into this hotel and not have to do any climbing for the rest of the night. The rooms were spacious, bath was wonderful and the buffet was delicious.
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel great room, onsen and breakfast
A bit of a walk uphill from ferry building, printable directions would have helped. Loved this hotel, they were great, they recommended a place to dine that was great considering there is basically nothing open at night on Miyajima. We loved our experience, thank you for everything
Stayed 1 night in May 2018
Response from LiVEMAX RESORT AKIMIYAJIMA on 20 Feb 2019
Thank you very much for the review. We are so glad that you liked our hotel and that we could helped you to find the place to dine. We hope to see you again at Miyajima.

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel on the island
Excellent breakfast, decent room, bathroom a little small
Response from LiVEMAX RESORT AKIMIYAJIMA on 9 May 2018
Thank you very much for staying with us. We are so happy that comfortable stayed for you at Miyajima. We hope to see you again. Thank you so much.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Response from LiVEMAX RESORT AKIMIYAJIMA on 2 May 2018
Thank you very much for staying with us. We are very pleased that you can spend comfortably in Miyajima. We will continue to be happiness forever doing our absolute best for our guest. We hope to see you again at Miyajima.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
I stayed in a traditional Japanese room. It was spacious and comfortable. Reception upon entering was wonderful. I took off my shoes and put on slippers. The check-in was easy and pleasant. I made use of the private bath and a massage and both were wonderful. The only flaw with the massage space was that you could hear the karoke that was nearby. Miyajima is a great tourist destination. At night it is much quieter and very pleasant after the crowds leave. Breakfast was included and very nice.
Response from LiVEMAX RESORT AKIMIYAJIMA on 18 Apr 2018
Thank you very much for staying with us. We are very pleased that you can spend comfortably in Miyajima. But we are sorry for the inconvenience caused by the noise from Karaoke Room. We will continue to be happiness forever doing our absolute best for our guest. Thank you so much.

10/10 Excellent

Amos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Hotel Ever
An amazing hotel with excellent service
Response from LiVEMAX RESORT AKIMIYAJIMA on 18 Apr 2018
Thank you for your wonderful comment. We will be happy if our customers are satisfied with our service. We will continue doing our absolute best for our guest. Thank you so much!!!

8/10 Good

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay over & enjoy no people
Big room by Japan standard. Good to be on the island when most of the people have left.
Response from LiVEMAX RESORT AKIMIYAJIMA on 18 Apr 2018
Thank you very much for staying with us. We are so happy that comfortable stayed for you at Miyajima. We will continue doing our absolute best for our guest. Thank you so much!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay!
People who work there were very friendly and nice. The room was spacious and clean. The onsen was also nice and clean. The location was good as well. Overall, we had such an amazing time while staying there. We would love to stay there again when we come to Miyajima in the future.
Response from LiVEMAX RESORT AKIMIYAJIMA on 18 Apr 2018
Thank you for your wonderful comment. We are very pleased that you can spend comfortably in Miyajima and we will be happy if our customers are satisfied with our service. We will continue doing our absolute best for our guest. Our hotel is very convenient to sightseeing spots and shopping street near by. We hope to see you again at Miyajima. Thank you so much.

10/10 Excellent

gaye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay !!
Pleasant stay, convenient. If they can provide drinking water at the spa(onsen)will be good...
Response from LiVEMAX RESORT AKIMIYAJIMA on 18 Apr 2018
Thank you very much for staying with us. We are proud of its large and beauty hot spring. We have a complimentary water at each bath room. We are sorry to our explanation was difficult to understand. Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from LiVEMAX RESORT AKIMIYAJIMA on 18 Apr 2018
Thank you very much for staying with us. We are so happy that comfortable stay at Miyajima. We hope to see you again at Miyajima. Thank you so much.

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rach&phil
Very obliging staff and made sure our stay was comfortable and enjoyable
Stayed 1 night in Feb 2018

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a view
The staff was so friendly and the room was beyond my expectation. The view from the private onsen made the stay extra special.
Stayed 1 night in Jan 2018

10/10 Excellent

Chau ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for money
It requires a bit wlak from the pier, but the condition of the building and room are quite new. If you don't have much luggage, it is a good choice.
Stayed 1 night in Oct 2017

4/10 Poor

justy, new zealand

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Make sure you book fro dinner before 3pm.
The reception area is very pretty and staff are friendly. The rooms are adequate and the breakfast buffet is ok. The onsen baths are lovely too. Now for the not so good. Noisy leaking gutters that dripped and gurgled all night. Thin walls that you could hear people whatching tv. And if you want arrive too late to order dinner, 3pm... You are out of luck . The town has nothing open after 5pm. We found noodles in the gift shop, but they were the boil in the pot variety.
Stayed 2 nights in Oct 2017

10/10 Excellent

Michael, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Japanese Style Hotel
The LiveMax resort feels more like a traditional Japanese hotel than a resort. We were able to drop luggage early and then complete checkin later with a lovely young english speaking receptionist. The room was beautiful, large and peaceful as we sat overlooking lush green foliage outside with good privacy.
Stayed 1 night in Oct 2017

6/10 Okay

Superudon, Cos Cob, CT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Ryokan close to town with very helpful staff
Everything was a good experience except for the food. We were traveling in various southern parts of Japan and had stayed at other Ryokans and hotels and was very disappointed with the meals at this otherwise nice place. The meal was buffet style for breakfast and dinner. We were disappointed with the quality and selection. For Breakfast, we had to wait more than 30 minutes to get seated from our reserved time, and as the last seating time, we felt very rushed to finish eating. Noticed the chefs did not refill the 3 or more empty dishes. It was my understanding that the management is new. Perhaps the kitchen staff was not experienced to handle large crowds which was the case during the Obon season. The staff was very helpful and kind otherwise. It was very convenient to town and the ferry terminal. Overall facility was very fell maintained.
Stayed 1 night in Aug 2017

6/10 Okay

ナホコ

Travelled with family and small children
予約時にクラシック和室、セミダブル2台だったので、和室にベットが置いてあるのかと思ったが、内線で尋ねると自分で敷布団を出すという意味と言われました。自分達は子どももいたのでそれでいいかとなりましたが、もし必ずベットがいいと思う方は気をつけた方がいいかなと思いました。
Stayed 1 night in Apr 2024

2/10 Terrible

Patrick

Disliked: Cleanliness, staff & service, property conditions & facilities
location good. food bad. room uncomfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

hashimoto

Liked: Cleanliness
Stayed 1 night in Mar 2024

4/10 Poor

?

Travelled with family and small children, Travelled with pets
Disliked: Cleanliness, property conditions & facilities
館内は事前にレビューで見ていた通り、 清掃が行き届いていない点は見えました。 古い建物なため、 部屋の入り口が狭く、オートロックではない鍵での開閉。 雨天だったのもあってか、館内全体空気が重く 独特な芳香剤的な香りに満ちていてました。 展望台のお風呂は、朝一楽しみに行きましたが 窓が曇って景色を楽しむことが出来なかったのが 残念でした。 朝食のビュッフェは、 種類が豊富で子どもたちが大喜びで楽しかったです。 あいにくの雨天で夜の観光は諦めましたが、 厳島でのんびり過ごせ、ペット同伴の旅が叶い、 良い思い出ができました。
Stayed 1 night in Mar 2024

10/10 Excellent

Akira

Liked: Cleanliness, staff & service, property conditions & facilities
部屋についている露天風呂は気持ちいいよね
Stayed 1 night in Feb 2024

2/10 Terrible

ひとみ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

2/10 Terrible

みえ

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

えみ

Stayed 1 night in Dec 2023

6/10 Okay

YASUKO

Travelled with family
Disliked: Cleanliness, property conditions & facilities
ビジネスホテルの温泉がついている施設という感じです。 破損などもあって、衛生面を気にする方はどうかな…という印象でした。 飲み物やマンガ、遊び場などサービス的な所は子連れで滞在するとき楽しめました。
Stayed 1 night in Dec 2023

4/10 Poor

Emi

Travelled with group
Disliked: Amenities, property conditions & facilities
とても楽しみにしていた別館大浴場(展望風呂)が故障で入れませんでした。展望風呂目当てで泊まったのに・・・とても残念でした。
Stayed 1 night in Nov 2023

2/10 Terrible

TOSHIAKI

Stayed 1 night in Nov 2023

2/10 Terrible

さおり

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

4/10 Poor

Tamami

Travelled with partner
For the price, we were expecting more. It’s an older hotel that could use some maintenance. The location is great for access to all areas.
Stayed 1 night in Nov 2023

10/10 Excellent

ミチマサ

Liked: Cleanliness
Stayed 1 night in Oct 2023

6/10 Okay

CHINATSU

Stayed 1 night in Sep 2023

8/10 Good

たかゆき

Stayed 1 night in Sep 2023

2/10 Terrible

あゆみ

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
あらゆるところがホコリだらけ 清潔感が全くない 消臭剤か芳香剤のニオイがきつくて 気持ち悪くなった 部屋のあらゆるところ ふとん 洗面所など 髪の毛が多数おちていた ヘアゴムも2つおちていた
Stayed 1 night in Sep 2023

6/10 Okay

???

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2023

6/10 Okay

GILBERTO, Queretaro

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No me gusto. Que no tenia cama el cuarto
Stayed 1 night in Aug 2023

2/10 Terrible

タキコ

Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
お盆真っ只中で忙しかったのかチェックインから部屋に入れるまで時間がかかりました。 プールやお風呂は楽しめました。 ただ清掃がしっかり行き届いてる感じはしなくて気になりました。あとはWi-Fi環境が中々通じずでした。その二つが改善されたらまた行きたいなと思います。
Stayed 1 night in Aug 2023

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

あさみ

Disliked: Staff & service
Stayed 1 night in Aug 2023

10/10 Excellent

toshiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

6/10 Okay

キヨコ

Stayed 1 night in Aug 2023

6/10 Okay

みか

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
フェリー乗り口や厳島神社からも近く、便利な場所にありました。 浴衣や岩盤浴やお風呂やプールなどで楽しめたり、アメニティなども整っておりましたので普通に泊まるだけならば問題ないです。ただ、隣の部屋の会話の内容もほぼわかるくらい壁が薄く?夜子供が寝る時間もうるさく寝れなくてフロントにお電話してお隣のお部屋に注意していただきました。うるさいのもそうですが、壁が薄いのだと思います。 スタッフの方が良い対応をしてくださったのが救いでした。
Stayed 1 night in Aug 2023

6/10 Okay

Tatsuji

Stayed 1 night in Jul 2023

10/10 Excellent

MASATERU

Stayed 1 night in Jul 2023

6/10 Okay

??

Disliked: Property conditions & facilities
Good
Stayed 1 night in Jul 2023