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"Good"

"The hotel is in a great location with convenient public transport connections to Plaza de Armas. The breakfast was excellent, the rooms were clean, and overall we had a wonderful stay."

"Room clean, but needs some upgrading, A/C not working properly, all options locked on the panel locked. Parking available in the shopping centre that is connected to the hotel for a small fee. "

"I understand that it was February, but the hotel was really not welcoming. The weather was nice, but there was not really any table and chairs outside apart a few in front the main area. The swimming pool was closed, what it's normal for February, but with a fence around it. It really looks terrible! At some point, it was sunny and I wanted to work outside, there was not table and chair near our bedroom where the wifi signal was good, so we had to choice that going where we can find some table and chairs outside the bar and the reception area, where the wifi signal was very inconsistant. I can see on my laptop that there was another wifi signal for the events, that one appeared to be strong and good. I asked to the reception if there was a way for them to give me the code as the general wifi was not keeping cutting and I can't sit near our bedroom where there was not table and chair outside, the person at the reception replied frankly: NO, it's not possible. I was not happy and he told me he was going to ask his manager. I came back 10 mins later, nothing, it was clear that he didn't ask... I expressed very clearly how I was disappointed not necessary about the weak wifi signal, but more about the fact that the staff at the reception was clearly ignoring us, they even didn't pretend. I was told that someone from management will get back to us, we left the following day and nobody came back to us. Extremely disappointed. Also, if you've got children, it's not a family hotel! "

"All was good, near all the amenities, there is a little cafe round the corner&nreakfast was just amazing"

"👍"

"Undoubtedly the worst hotel I have ever stayed in. We were a family of 4, with small children. The family room has a sketchy and a wobly set of stairs that brings to the Mezzanine where the bathroom is. I was terrified of my kids falling from the stairs. We had to abandon our reservatiom to seek for a place where at least we could sleep in. The beds were god awful, they only gave us one pillow, and when I asked for more, The rude staff member said they were fully booked and only had two of the worst pillows I ever had the unfortunate privilege of using. They advertised a restaurant and room service, but they don't bring the food to the room, nor do you have access to a menu. You have to go downstairs and order and pick up the order. We spent 2x more than what we paid originally to get emergency accommodations. My son called this place a Bootel, cause he said it was Boooooooooo. And I agree. Also, there are no good restaurants nearby, it is in the middle of nowhere. Who did they bribe to get this 4 star classification, that was money well paid, cause I wouldnt give it 1 star, let along 4. I could keep going, but my fingers hurt of how angrily I'm typing this. STAY AWAY FROM THIS TRAP!!!"

"Muy amable exelente serviccios todo hermoso bonito apartamento."

"Friendly Staff and Clean Room"