Highlands Hotels, Manchester

"Yes"

"We have stayed many times over the past several years. During this stay the TV did not work properly, one lamp had a light bulb out, and so m e corner wall moulding was peeling away from the wall. We informed the front desk 15 minutes after checking in, and requested service ftom maintenance or a room chang. We were informed that maintenance had already gone home for the day (4:15) and there was nothing they could do. We were also informed they did not have any additional rooms to move us to. We never recieved any service or assistance from the staff. This was very disappointing"

"Fast check-in, front desk rep was very nice and was able to check-in early! The room was dated, but nice. What was great was the location! Central to all the activities we wanted to check out plus many restaurants to choose from! "

"Solid hotel and convenient to the airport. Price was great, could use a few updates here and there, but other than that. It was a solid 4 out of 5."

"Rooms were clean and comfortable"

"Pulling in hot tub were great room was clean. We were overall happy with our stay."

"Loved this hotel and their employees. They were willing to go the extra mile if you needed it"

"Everything was so clean and the staff were really nice "

"We stayed in a cabin surrounded by nature and it was amazing. Very quiet, private, and peaceful, perfect to disconnect from routine. The cabin was cozy, clean, and had everything we needed for a comfortable stay. Waking up to the forest view was the best part. Overall, a simple but very special and relaxing experience for a couple."