Highland Lakes Holidays from AU$990

The restaurant service is very slow,and the food is not good.

The property is just as its pictured. The staff was very nice.. the location is perfectly placed across the street from the beach and surrounded by everything! I cant wait to go back!

It’s a nice hotel. I enjoyed my stay. Loved the pool. The staffs are friendly. My only problems were the fact that there are no free parking with the hotel. They only have valet parking which is almost $60 a NIGHT! And if you didn’t wanna pay that, you’d have to go else where to find a parking. And also, the rooms in the hotel/the entire hotel doesn’t have ANY microwaves which means I had to eat my leftovers cold! 1 more thing, the unexpected extra fees at check in. I thought I just had to pay the remaining balance but there were extra fees with it.

The loft and jacuzzi had everything you need!! I would def stay here again. Great for family and couples!

The Andaz is brand new and everything from the lobby to the restaurant to the suits has been done immaculately. I am a local (Surfside resident) and we just stayed at the Andaz for 2 nights to enjoy the facilities and celebrate my birthday. We definitely enjoyed our stay! We checked out all the facilities; Everything looked great. The Gym is fully stocked with everything you need for a good or even serious workout. But it was hard to find it because signage is not great in the property. Same goes for the Spa. It was beautiful, the only thing it missed was not having a steam room; but if you don’t mind not having a steam bath, it’s just perfect. The dry sauna is very nice and spacious. The Spa also is not well marked so you must ask where to go. As a guest, a guide of where things are is a good idea. The staff could not be friendlier and helpful; they’ve earned 20 out of 10 - kudos to all of them for their professionalism. They meant to help and make our experience a good one and they did that very well. The rooms are very well appointed and the suite we had was beautiful and comfortable. I will definitely return and will encourage my friends and family to consider the Andaz in their next visit to a Miami Beach.