Highland City Hotels, Panama City

"The staff was nice, greeted with open arms. The cleanliness of the room was terrible, bathroom floor was nasty, bath tub/wall were dirty. There was poor drainage in the tub, shower head was poor. The room had roaches and that was horrible. They could have cleaned the room, I know no one attempted to clean it.(it’s not like it was a big room to clean, they need new cleaning people) the bed sheets were so nasty had brown stains all over the white sheets. The bed were very comfortable. The bed and the beach view were the only good things about this stay. Parking was heavy, if someone didn’t move as I was parking there would not have been any spots. I will NOT stay here ever again!!! Oh and the construction woke us earlier than expected (staff should have warned us about construction going on)"

"Beautiful ocean view. Always return 2 a year for a week. Unfortunately this stay my car was hit with no one responsible and no security evidence to file a police report. Very disappointed with a hit on a week old car."

"Loved the area...would stay again"

"Everything was very clean and high quality."

"Parking is sparse, elevators weren’t working, balcony door was rusty "

"Breakfast offered many options and each day was a little bit different—French toast sticks one day, omelets the next, sausage every day and plenty of oatmeal, fruit, bagels and yummy mini scones. "

"I felt bad for the front office staff that had to deal with all the angry customers because the cleaning staff was not quick I did early check in at 3:00 and still did not get a room until 8:00 p.m. and this was happening with many others our rooms were not clean any in the five days that we stayed there we had to go by your own room and dustpan to clean up some the game room nothing worked and they will charge half a day if you want to check in early early but yet they would do nothing about not being able to check in at their 4:00 check-in time my room is 4 hours late and they did not offer any kind of half day rate or anything to compensate as if they would have charged if I would have been too early this property has gone completely downhill it has always been my favorite to stay at when I go to Florida however I would be willing to pay a different place for different kind of service and know the channels do not all work on the TV"

"Best hotel i done stayed at everything a1"

"Pool and hot tub was very nice "