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"Great ryokan with lovely onsen. Water was very hot but relaxing. Half board banquet style meals were a lot of fun along with wearying the traditional Japanese clothing. Lots of selection and different kinds which was nice. Room was huge and the outdoor tub was lovely. Recommended for sure. "

"It’s very clean and orderly. The location was great. However, there’s absolutely nowhere to really get your stuff together unless you’re a mighty light traveller. The sinks are cramp together and the vanity is not enough either. There’s no space for rest. I’ve stayed with them in other locations and they were all different. "

"We had a terrific time here. The food was great, the onsen was great, and the staff were very kind to us. "

"綺麗なホテルでスタッフの対応がとても良かったです！ 機会があればまた利用したいですね！"

"Service was very good, but breakfast was a bit stingy for Japanese standards"

"Nice onsen hotel and we had a spacious Japanese style room. The dinner and breakfast package was excellent. The onsen facility is good. "

"I like the location very much. Next to a railway station but also with a residential area nearby. There are mountains in the background"

"Everything was good and felt very nice but just one thing i felt uncomfortable was that there was no shower in the room. So guests need to go public spa when they want to take a small shower. …"

"新しいホテルなのか、清潔感があり大変良かったです。大浴場もあり気持ちよかったです。 駅から離れてましたがここにしてよかったです。 朝食も9時までだったのですが、5分前くらいに駆け込んだ時も、入れてくれて、片付けを一時ストップして対応くださり感謝してます。"

"Easy walking to all thats needed"

"Every detail was considered for the ultimate relaxing stay. The meals were great, the lobby always had refreshments and the massaging chair in the room was perfect. The main draw to staying here was the hot springs. I was relieved that my tattoo was not an issue in the baths. I would love to come back and stay longer next time!"

"非常西洋派的旅館，很適合要來藏王花很多天雪的人～～飯店人員也都是外國人（為了來滑雪打工換宿那種），氣氛很有趣！ 離看樹冰的纜車比較遠（約步行15分鐘），另外如果有大件行李，建議走溫泉街上去，旁邊的車道比較危險。最後，早餐好吃🙂"

"Thank you all of staff, have made our wonderful holiday , we are happy and grateful customer will come back again and will refer more relatives and family to visit your hotel "

"スタッフの方々のサービスはとても親切で良かったと思います。 館内も癒されるもので溢れていて居心地も良かったです。 お食事は盛り付けも綺麗ですし 演出も最高なのですが量、質が満足出来た感じではありませんでした。 山形県産米を使っていたのですがお家で炊いたご飯の方がツヤ感ももち感も上でした。県産米が生かされていなくて残念です。 せっかくの素敵な旅館なので お食事のグレードはもっとＵＰしても良いと思います。"