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"The hotel is in a great location, easy to walk into the city or to the station. There are some great dining options around the hotel. We stayed in the Surlingham suite which was gorgeous. The view in the morning of the cathedral was fantastic. The staff could not have been more helpful, everything we asked for they accommodated. We'd definitely stay again!!! "

"The time there was marvellous. but bathroom is not porperly cleaned"

"The staff were all wonderful and the room was comfortable, spacious, and clean. Receptionists were helpful, efficient, and friendly. I highly recommend this hotel."

"Superb stay,friendly locals and the staff were great. We will definitely stay here next time we are local. Rooms are spotless, and the shower was excellent. "

"Great"

"Great stay, lovely staff, fully equipped kitchen, nice bathroom and comfy bed. Great location for town centre and train station. Perfect for a short get away. Would stay here again if coming back to Norwich."

"The room was clean and a comfortable temperature, the bar was a bit expensive but thats to be expected. All in all a pleasant stay."

"Great location"

"The checking in was brilliant, we arrived in the morning and they gave us our key early as we were not going to be needing our room until later as we were attending a wedding in a nearby village. Everything was as you would expect however the bed was not!! They had put a king size mattress on a double bed. Unbeknown to me I turned over while I was asleep and fell out hurting myself!! The mattress was not supported by anything under it and it was overlapping my side of the bed by about 9 inches. I'm sure this review must sound comical but I can assure you it certainly was anything but funny. I've just had a knee replacement and am not ready for anything else quite yet "