Apartments in Hermosa

"My husband and I loved this hotel! We were sad we only got to stay 1 night in our road trip! The parking lot was easily accessible and felt safe! It’s beautiful driving up and down the mountain. The staff was extremely, especially Carlos, I believe his name was! "

"Very nice hotel. Clean. Convenient parking and walking to downtown. Hotel restaurant is very good. Check in and out was very easy and professional. "

"Quiet and friendly."

"Great room for the money!"

"Bed was very comfortable, property was clean and the staff was friendly"

"Was a good stay not the best i found hair in my bathroom tub and floors my biggest peve is hair in hotels. But overall a good stay . "

"Great Hotel!"

"Floors had not been cleaned from previous occupant, nor had the toilet, which had a ring of filthy scum around the bowl. There were visible crumbs across the floor and my socks stuck to a large spill in the kitchen area and I mopped it up with a bathroom washcloth so I could walk through the area. The pillows were lumpy and uncomfortable. The blanket was thin and not warm. The kitchen sink was dirty and there were no drain plugs in either the kitchen or bathroom sinks. The desk chair was broken and there were stains on the furniture. In the lobby, the hot water urn was lukewarm water, which tasted like coffee, and there was no sugar, only sugar substitutes."

"We were under the impression that we had reserved a room with 1 king and 2 queen beds. We were given a room with 1 king and 1 queen bed. The hotel staff member at the front desk said there are no rooms in the hotel with 3 beds. We re-checked the hotel website and they do list rooms with 1 king and 2 queen beds. We re-checked our reservation and it read "multiple beds". The reservation contained no specifics about the quantity and size of beds. We had to rent a roll-away. Also, when we went to the hotel cafe for supper, there were no staff members to be found. We purchased a bottle of soda at the hotel store and it cost $5.00. The room was semi-clean. The TV was covered with dust. On the plus side, the breakfast and breakfast staff were Great! Parking was good. Our kids enjoyed the attached waterpark All-in-all, the hotel was OK. Next time, we'll purchase waterpark tickets and skip the hotel."