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"Friendly staff and spacious rooms"

"Great location and garden, just a stroll from the park and shops. If you have difficulty with stairs warn them when you're booking. "

"Super cute establishment! Room was super clean, room service came every day and replenished everything. 2 complimentary bottles of water provided every day. Staff literally bent over backwards to accommodate every step of the way. The restaurant was absolutely fire!!"

"A great old hotel / pub with links to the TV show Dad's Army. The old part is atmosphric while the new part is comfy and modern. Great location in centre of town overlooking the river."

"The Bushel is a friendly well run pub right in the heart of Bury St. Edmunds. It has the advantage of Car Parking for guests. Breakfast and Dinner were both good value and tasty. The staff are helpful and efficient. We stayed in one of the courtyard rooms. This had all we needed including a good size bed, shower, tea and coffee, Tv etc. We would certainly stay here again when we are next in the area."

"Run away from the "KIng William" room 109 and Expedia. The shower controls were not working. The on/off control was not working so as you turned it, it went from off to trickle to off and anywhere in between. The hot cold went from cold to maybe warm, to off to trickle. What the heck. The second night I was allowed to go to room 106 so that I could take a better shower... newer controls but no hot water at all. On to room 105 with a working shower. If we had booked the place ourselves, we could have had a refund and left. We felt like we had no option to leave because there was no one to talk to at Expedia. the walls in 109 were also paper thin. We could hear the people next door as if they were in the room with us even though they were using a conversational volume. We even knew when they blew their nose. The second morning we left without even eating our "free" breakfast ~ that's how badly I wanted to get the heck out of there. I do have to say, though, the staff did what they could and were very friendly. I will never book thru Expedia again."

"Everything about our stay was spot on. Room was clean and perfect also the Staff was outstanding and very helpfull...."

"Lovely main meals and breakfast. Staff were very helpful and polite. Very quick service considering they were short staffed due to illness."

"A good experience from the get go. Good friendly and informative check in and went the extra mile over dining. Room was spacious and well appointed."