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"The north-facing room was so cold that I didn't sleep the entire night, right before a long flight home. It was awful. I kept calling the front desk. You actually have to call the front desk to adjust your own thermostat! That is awful. She turned on a fan that kept blowing on my head, and I couldn't turn it off without calling her again! Then I kept asking her to turn up the heat, and she was saying "I'm turning it up to 23 degrees." But in the morning I found out that they aren't allowed to turn it up past 22 degrees. I don't know why she was lying to me all night. The room never heated up. By morning it was 21 degrees and I had been shivering all night. Also, in the other room we had, a suite with an extra bed, the bed squeaked all night. So the rest of the family did not sleep the entire night either."

"Large clean room, wonderful pillows, friendly & accommodating staff, excellent buffet breakfast with options for allergies such as gluten & dairy, close to downtown core, train station & Phillips Stadium. "

"Great location and breakfast"

"I really enjoyed my stay...again. The staff is incredible, from the cleaning crew, front desk to the restaurant folks. They are kind and friendly. This place strikes a sweet balance between convenience and great service. This year I discovered the gym which is the most amazing space I used in a hotel. They have a cable machine, a wide range of weights, three benches and a couple of barbells too so your squats, deadlifts and whatnot are guaranteed. "

"Everyjing"

"The hotel is well staffed and clean, rooms are spacious, bathroom even had heated floors. Pretty cool spot will stay here again for sure. The pool table in the bar is awesome. "

"Nice room and hotel, would stay again"

"Nice room."

"Staff was rude and kicked out my guest who came to visit me before I left and he wasn’t even gonna stay the night. Will not stay in this brand ever again."