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"Unique property with incredible view over San Sebastian. Conveniently located - quiet at night and quite accessible from the street with an exclusive elevator. Room was very nice, shower with really nice pressure! Pool was quite busy so we didn't use it, but we took full advantage of the spa - very nice wet spa amenities and amazing massage! Service was very nice overall within every interaction. We would definitely stay there again!"

"Beauty and location. Good breakfast. Although the coffee was always cold to my taste. Very comfortable bed. Central location"

"Excellent location, right across from the Guggenheim and 15 minutes walk from old town. Friendly staff"

"Great hotel, friendly staff, room for three a tad on the small size but loved the design. Easy access to the centre via the bus stop outside the door. Breakfast lovely but the hot stuff is a bit cold "

"The hotel staff and service was exceptional and the breakfast option was well worth it. I felt very welcome and this hotel had a nice homey feel. Great location for walking distance to main areas but far enough away from any central noise. My only complaint would be the hot/cold fluctuations with the shower usage. Any time another unit was using the shower at the same time this affected the temperature quite a bit. Tip: shower during the day when not many other guests are around or shower very early or late in the evening."

"Clean, comfortable, new, friendly and helpful staff "

"10/10- We had the best stay at the Axel Hotel. They really thought of everything you could need for a comfortable stay. The staff was great, friendly, and informative. We also loved the location. Would definitely stay here again."

"Nice staff"

"Very comfortable and well designed; delightful roof terrace and breakfast dining. Spa on site also very good. 4/5 because of understaffing at breakfast; a bit of clearing / ordering / seating congestion and slightly ruffled waiters. "