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The Hickstead Hotel

3.5 star property
Travelers can unwind with complimentary drinks at the daily manager's reception before enjoying flavorful meals at the hotel's Oak Tree Bistro

Choose dates to view prices

Located in the business district, The Hickstead Hotel blends contemporary comfort with traditional character. Guests can enjoy meals at Oak Tree Bistro, relax in the garden, and use amenities like dry cleaning services and free WiFi.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are available for GBP 20.0 per night.

Payment types

Important information

Optional extras

  • Fee for English breakfast: from approximately GBP 14 for adults and from GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is The Hickstead Hotel pet-friendly?

Yes, dogs are allowed at this property. There's a fee of GBP 10.00 per pet, per night. Service animals are exempt from fees.

How much is parking at The Hickstead Hotel?

Self-parking is free at this property.

What time is check-in at The Hickstead Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at The Hickstead Hotel?

Checkout is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is The Hickstead Hotel located?

Situated near the airport, this hotel is 1.3 mi (2.1 km) from All England Jumping Course at Hickstead, and within 12 mi (20 km) of South Downs National Park and Wakehurst Place. Bluebell Railway - Sheffield Park Station and American Express Stadium are also within 16 mi (25 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.4

Cleanliness

8.0

Location

8.6

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 255 out of 664 reviews
Rating 8 - Good. 236 out of 664 reviews
Rating 6 - Okay. 112 out of 664 reviews
Rating 4 - Poor. 43 out of 664 reviews
Rating 2 - Terrible. 18 out of 664 reviews

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean and comfortable
Stayed 1 night in Apr 2026
Verified

8/10 Good

Lucy

Liked: Cleanliness, staff & service, amenities
Friendly staff, bedroom was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ALAN

Liked: Cleanliness, staff & service, amenities
Nice clean place, great for the money.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Janette

Great hotel Good parking Excellent staff
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Access not great. Staff were excellent. Room was great. Breakfast great
Stayed 1 night in Feb 2026
Verified

8/10 Good

James

Liked: Cleanliness, staff & service, amenities
Comfortable room, clean bathroom.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rodaybah

Liked: Cleanliness, staff & service, amenities
Clean room,friendly staff and all amenities. Also take out restaurants nearby and easy access to Highway
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious clean and tidy and the staff were very polite throughout the visit
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Martyn

Great staff, clean rooms and easy parking
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Janette

Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff - good location - very pleasant hotel
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Paul

Liked: Cleanliness, staff & service
Great staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Angela Marie

Liked: Cleanliness, staff & service, amenities
Clean room. Staff were really friendly. Room was warm and water was hot. Pleasant stay. Thank you.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, a little warm at night, great staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed, good breakfast
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and functional. Only down was that it was ridiculously hot, which made for an uncomfortable night.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tyron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crew enjoyed the stay, comfortable and good food.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Ese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did just one night and I enjoyed my stay. Anytime I visit West Sussex I’d definitely stay in Hickstead hotel. Customer service 100% nice room, neat and calm.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Peter

Liked: Cleanliness
The room was clean and very tidy, the staff were very helpful.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

scherie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

loved staying here

the room was comfortable. We had a very relaxing stay. The breakfast was excellent. lots of choice and very good ingredients and cooked to a high standard
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are really friendly the room was lovely and it was really good experience
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had great stay as always rooms are spacious and comfortable
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff. Super comfortable room, very quiet-all leading to a very good night’s sleep.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Micheal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception staff were great
Stayed 1 night in Sep 2025
Verified

8/10 Good

Wayne

Liked: Cleanliness, staff & service, amenities
We had a 5 night stay at the hotel while visiting the big church festival at wiston estate we had no complaints the staff we're helpful and welcoming breakfast choices we good and service quick overall a nice stay
Stayed 5 nights in Aug 2025