Hayward Highland Hotels, Oakland

"We were very pleased with the hotel. The room was very clean and spacious. The people at the front desk were very friendly and polite. They were very helpful when I had to request different soap due to my allergy to lavender. The night snacks and the breakfast bar was very delicious! We were all very impressed!!! We loved the ocean view from our balcony. "

"Room was clean, nice size, quick check in and staff were extremely pleasant. "

"Beautiful hotel. Great staff."

"Close to airport"

"Finding what I looked for -- a clean, affordable (modest-income "affordable") place to sleep and get up super-early for a 7AM flight from SF). The claim that this was the largest Tavelodge in (they specified, I'll generalize) the surrounding area was correct. A series of small room-ready buildings meant it did NOT overwhelm which was good! Room was way more than adequate, all I needed (see above). The other REQUIREMENT was a ready airport shuttle. Some improvements possible - an E-Vehicle would have been Best, of course, but not surprisingly, not in their "budget". However, during "peak" times, it ran EVERY 45 MINUTES, which could have made a whole lotta people happier had it come/gone more often. Both drivers - from and back to SFO - were great, as were the Front Desk folks. THIS IS WHAT I EXPECT from any accommodation! Hence my "GOOD" rating. Nothing was "wrong" I just reserve "exceptional" for ... well ... surprising me with "more"."

"Everything went smoothly from having the Airport shuttle pick us up to check-in. "

"We did not try breakfast, however, the dinner was delicious. Parking onsite was safe, but it felt like a cash grab. The property was clean and inviting. "

"Great customer service. Good available on the premises with a bar with was a plus!"

"Nice place and good food at the restaurant. "